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Plans & Pricing

Collaboration for products of all shapes & sizes

Are you an engineer? Click here to test the product for free

Essential
$975/m
Basic collaboration
Includes 100 free orgs
  • Contextual Commenting & Reactions
  • Live Chat
  • Real-time Presence
  • Customisable Design
  • Third-party Integrations with Slack, Jira & Asana
  • Additional Orgs From $4 Per Org
Premium
$1950/m
Complete collaboration
Includes 250 free orgs
All of the Essentials, and:
  • Dedicated Customer Experience Manager
  • Chat Support Features
  • SOC2 Type II
  • Data Exports
  • Advanced Analytics
  • Privacy-Aware Screenshots
  • Private Attachment Storage
  • Additional Orgs From $4 Per Org
Enterprise
Price on request
Feature rich collaboration
No limits on orgs
All from Premium, and:
  • Enterprise Support SLA
  • 99.9% Uptime Commitment
  • Dedicated Implementation Team
  • Custom Contracting and Security Assessment
  • Priority Support Options
  • Custom Contracting
  • Enterprise Add-ons Available
Early Stage Plans
from $350/m
Best-in-class collaboration features should be available for everyone. If you are pre revenue or not for profit, we have a pricing plan designed for your needs.
for more details.

    What's included?

    Floating annotations
    Floating Annotations
    Add comments and threads anywhere on a page, chart or canvas. Start conversations with teams, sharing highlights & screenshots.
    Real-time chat
    Real-Time Chat
    Implement live chat features, including presence, reactions & shares. Talk in real time to customers or teams.
    Fully customizable design
    Fully Customizable Design
    Modify fonts, sizes & colours to feel native in your app. Adapt features to suit your workflow and encourage user adoption.
    Task manager integration
    Task Manager Integration
    Embed a workflow customised to your needs. Keep on top of your tasks with third party integrations, including Asana, Monday & Jira.
    Slack integration
    Slack Integration
    Seamlessly integrate your existing communications tools. Notifications & messages are mirrored in Slack and email.
    Easy-as-pie implementation
    Easy-As-Pie Implementation
    Implement collaboration features in under an hour. Our thorough documentation is designed to make it simple and fast for engineers.
    “Cord’s collaboration experience is leaps ahead of what we could have built in house.”
    Tyze Whorton, Group Product Manager
    Also trusted by
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    Pricing FAQs

    Can I try Cord for free?

    Yes! Get started for free now.

    Anyone can try Cord with their teams for free. You can connect your company’s Slack workspace to start collaborating together inside your product. That way, your team can test it before offering it to your users. There’s no limit to how many people can try it, as long as they are in the same Slack workspace.

    Once you’re ready to scale, a member of the Cord team will help you craft a plan that fits your needs.

    You really don't charge per user? Why not?

    We believe the price of collaboration shouldn’t grow as your success does. So, as your users start welcoming their teammates to collaborate with them in your product, Cord’s price stays the same.

    What's the definition of an organization?

    An organization refers to a team of end users that can see each others’ conversations.

    What happens when I go over my monthly active org limit?

    If you go over your organisations or user limit, a member of the Cord team will reach out about bespoke pricing. In the meantime, Cord’s collaborative features won’t appear in accounts or users that are over the 100-account or 1,000-user limit.

    Do you have annual billing options?

    Yes, and we can offer a discount for multi-year contracts.

    Which task managers do you integrate with?

    We integrate with Asana, Jira and Linear. To request another task manager, send us an email at support@cord.com.

    How does the Slack integration work?

    People collaborating with Cord are able to connect their profile to a Slack account. That way, they already have a name, photo, and can see who’s already using Cord. They’re also able to invite more members of their Slack workspace by typing @ followed by any teammate’s name, just as they would expect.

    By connecting Cord and Slack, your tool will become more of a hub for your users’ workflows. When a user is @mentioned or assigned a task in Cord, they’ll get a Slack message and can jump back into to your tool to continue the conversation in context. Users can easily share Cord conversations to Slack channels or private conversations and reply in a Slack thread.

    Cord will never send a Slack message without permission from your users.

    How can the Slack integration help grow my product?

    Cord’s Slack integration helps you acquire more users. When your users connect their profile to a Slack account, they can easily @mention and invite more people from their team.

    When users share an annotated screenshot to Slack or @mention someone in your product, it gets more people involved in the tool.

    Can Cord help me understand how teams work together in my product?

    Cord can help you understand the full user journey beyond the actions they take in your product.

    By adding a collaborative layer to your product, you can understand your users’ team dynamics: who they report to, who do they need approval or feedback from, who are their stakeholders. This can inform your sales, customer support and product teams to offer a better user experience.

    How does implementation work?

    Our API docs are here. You’ll need to sign up to get an access token. Once you have that, we will work with your engineering team to implement the collaboration experience. This can take as little as a day.

    Our Enterprise package includes a dedicated implementation manager.

    How customizable is Cord?

    You can customize the look and feel of Cord’s collaboration components entirely. You also control the messages that appear when users set up the collaboration, making sure it matches your brand’s voice and tone. You can adjust all of this in our developer console and using CSS variables.

    How secure is Cord?

    We take your users’ security as seriously as you do. That’s why we have security-minded engineers from leading tech companies like Google, Facebook and Microsoft on our team. Our process is rigorous: We use industry-grade encryption and offer advanced security features based on your needs and product. For example, our Premium plan includes private S3 buckets and privacy-aware screenshots and each SaaS vendor decides where Cord appears on their product.

    I have another question!

    Please send us an email to support@cord.com with anything you want to ask.

    Chat with our team

    our team

    We will be in touch soon to get you started on your collaboration journey.

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    Thanks!

    Your message has been passed onto our team and we will be in touch soon. Watch out for our email.

    What's next?

    Cord Collaboration Documentation

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