Acceptable Use Policy

This Acceptable Use Policy (“AUP”) describes rules that apply to any party (“you”, “your”, “yours”, or “Customer”) using any products and services (“Services”) provided by Radical HQ Limited t/a Cord (“Cord”) and any user of any software application or service made available by Customer that interfaces with the Services (“End User”). The prohibited conduct in this AUP is not exhaustive. Customer is responsible for its End Users’ compliance with this AUP. If Customer or any End User violates this AUP, Cord may suspend Customer’s use of the Services. This AUP may be updated by Cord from time to time upon reasonable notice, which may be provided via Customer’s account, e-mail, or by posting an updated version of this AUP at https://cord.com/aup.

No Inappropriate Content or Users. Do not use the Services to transmit or store any content or communications (commercial or otherwise) that is illegal, harmful, unwanted, inappropriate, or objectionable, including, but not limited to, content or communications which Cord determines (a) is false or inaccurate; (b) is hateful or encourages hatred or violence against individuals or groups; or (c) could endanger public safety. This prohibition includes use of the Services by a hate group. Customer and its End Users are also prohibited from using the Services to promote, or enable the transmission of or access to, any prohibited content or communications described in this paragraph.

Prohibited Activities. Do not use the Services to engage in or encourage any activity that is illegal, deceptive, harmful, a violation of others’ rights, or harmful to Cord’s business operations or reputation, including:

No Service Integrity Violations. Do not violate the integrity of the Services, including:

Data Safeguards. Customer is responsible for determining whether the Services offer appropriate safeguards for Customer’s use of the Services, including, but not limited to, any safeguards required by Applicable Laws, prior to transmitting or processing, or prior to permitting End Users to transmit or process, any data or communications via the Services.

Violations of this AUP, including any prohibited content or communications, may be reported to info@cord.com. Customer agrees to immediately report any violation of this AUP to Cord and provide cooperation, as requested by Cord, to investigate and/or remedy that violation.

Published

Feb 16th, 2023

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