Ah, the classic tale of "let's build a chat feature, it'll be easy," said every tech team ever. Spoiler: it's not. This post navigates the labyrinth that is the creation of a chat feature for SaaS applications, emphasizing that while chat may seem like a frivolous addition, it's actually the lifeblood of online collaboration.
TL;DR: For most teams, building with a chat SDK or chat NPM package is a much more efficient way to get to a great chat feature.
AI co-pilots and chatbots are suddenly everywhere. But, because this is a whole new interaction paradigm, there’s a lot to explore when it comes to the interface. This guide explores emerging UX patterns, and the UI elements you have to consider when building a chatbot for your product.
Our latest batch of components and APIs give customers the power to create seamless commenting experiences on video, canvases, and dashboards, and a way to integrate Cord’s notifications with existing notification systems. Learn more.
Find out how Cord helped trumpet re-imagine buyer journeys and improve close rates for their customers by as much as 20% with built-in chat, integrations, and real-time collaboration features like page presence.
What's the secret sauce to Figma, Google Docs, and Notion's success? Built-in collaborative features. Other B2B SaaS companies can do the same. Find out how your users will benefit, explore the ROI, and learn more about buying vs. building.
Need some help understanding how to evolve your product roadmap in the midst of economic uncertainty? Based on his experience as a product manager at Facebook and recent chats with CTOs at multi-billion dollar tech companies, Nimrod Priell, Cord's Co-Founder and CEO, has some tips for you.
HubSpot is the orange inbound giant that releases a new feature just when we've mastered it. Sure, the platform has a better user experience than other email solutions. But just because it’s all-in-one doesn’t mean there’s only one person involved.
Mailchimp is the hairy little monkey we all love to hate. Sure, the platform has a better user experience than other corporate email solutions. But it can take the strength of a thousand gorillas to bring all the moving parts together.
Context switches are a tax on our productivity. And it's a tax we're almost unconscious of. But when we're interrupted to help someone else with their work - or to jump into another app to message someone - it takes us precious time to get back to a productive, creative state of flow. There's ways to avoid that, though, and gain back precious focused time for your entire team. Here's how.
The way in which computing evolved led us to find ourselves working across different, single-player web-based tools, and communicating in a separate 'destination' like email or Slack. We can design a better way to collaborate.