Workplace Experience Manager

In Summary: Cord - a tech startup in the collaboration space - is hiring a workplace experience manager to help us build an exciting, fun company to work for. Come and join our friendly team, shape the culture and the way employees experience the company. We pay well and won’t burn you out.

This is an opportunity to join an exceptional team and take part in shaping a startup from the ground up. You’ll help define and run the daily operations that create an amazing employee experience and be a part of our success.

What we’d like from you

• You will be in charge of the office experience. That means everything from greeting guests and receiving parcels to ensuring the office is ticking over - liaising with the building manager, selecting and managing vendors and service people, and managing supplies - whatever needs to be done to make it a great workplace for us all!
• You will have HR and finance responsibilities - from on- and off-boarding employees, to liaising with accountants on running payroll and other corporate account operations, you will make sure we pay and get paid on time, run the company efficiently and in a compliant way.
• You will care for the team - dealing with things such as team swag, setting up the weekly team breakfast and making sure there’s coffee and beers. You’ll inevitably become the go-to person everyone in the company likes to ask for help.
• You will build our team culture and social relationships - you’ll have the opportunity to organise social team events and help in shaping our awesome Cord office culture, making it a place where people love to come to work.
• You will work closely with our founders on all kinds of projects that go beyond the responsibilities above, like arranging events for clients or travel budgets and plans.

Your qualifications

• We’re looking for a superstar who likes to problem solve, take initiative and think outside the box.
• Ideally, 2+ years of experience in administrative roles and have experience working in a fast-growing startup.
• Strong interpersonal and communication skills: You can chat with all range of suppliers and employees, communicating with the board members and with the office maintenance vendors on the same day.
• General skills with tech - experience with GSuite, Zoom, setting up TV’s, etc.
• A person with a positive can do attitude and a genuine excitement about tech culture.
• An individual who takes pride in their role in whatever they do and always looks to go the extra mile.
• Comfortable with ownership and accountability for key aspects of the company’s finances and responsibility for confidential information.
• Scrappiness and growth mindset: You can roll up your sleeves and get things done. If you don’t know how to do something, you’ll figure it out.
• The role is in Shoreditch, London, UK and is in the office (occasionally, some days can be worked from home).

Life at Cord

At Cord, we believe in making sure our team has the tools they need to do their best work. That’s why we supply each new hire with a new laptop (Mac or PC, whatever you prefer) when they join. We set up everyone with a 27-inch, 4k monitor, high quality headphones, everything you need to be at your best when you’re at work. We also enjoy fully electric adjustable height desks (sit or stand) at the office. We have free snacks delivered weekly to the office — fruit, chocolate biscuits, seaweed snacks — whatever the team wants.

We want a happy team, so we also make time for play in addition to the work. Every Thursday at 5pm we stop working and have a social catch up. This means free drinks, sometimes over board games at the office. Outside of work, we make sure people have the time to do what brings them joy, so we offer an official 26 holiday days per year. And our founders and several of the team members are parents - and we consider it obvious that families come first and that work shouldn’t add more stress to the already stressful parenting life (did we mention private health & dental care for you and your family?). It’s never about the hours or the days - just the quality of the output. We’re a high-trust, high-expectations company.

A Note About Culture

Building a strong, diverse team is hard, but it’s something we’re taking really seriously. At the moment, we’re a team of 20+ who speak 5 different languages and hail from 8 different countries. We deeply value people who can bring more diversity to our team. At the root of our company culture are three things: pragmatism, technical excellence, and emotional intelligence. We value them equally and work to build a diverse team.

If this sounds like an opportunity for you, send an email to hiring@cord.com with a link to your resume, and a bit about you.