Pricing
Try Cord for free, pay when you want to go live, upgrade when you’re ready to scale
Free plan
Get Cord for free for testing and internal use. Includes full access to all of our Components and APIs. No credit card required.
Got a complex use case?
We'll ensure your company is setup for success from day one.
Essential
Per customer / month
Everything you need to get started
Integrated Collaborative Features
Live Chat
Contextual Commenting & Reactions
Real-time Presence
Customizable Design
Third-party Integrations with Slack, Jira & Asana
Starts at 100 Customers
Additional Customers From $5 Each
Premium
Per customer / month
Everything from Essential, plus:
Dedicated Customer Experience Manager
Chat Support Features
SOC2 Type II
Data Exports
Advanced Analytics
Privacy-Aware Screenshots
Private Attachment Storage
White-Label Email Domain
Starts at 200 Customers
Additional Customers From $6 Each
Enterprise
Contact sales
Everything from Premium, plus:
Enterprise Support SLA
99.9% Uptime Commitment
Dedicated Implementation Team
Custom Contracting and Security Assessment
Priority Support Options
Enterprise Add-ons Available
Early Stage
Per customer / month
Best-in-class collaboration features should be available for everyone. If you are pre-revenue or not for profit, we have a pricing plan designed for your needs.
Frequently asked questions
Can I try cord for free?
Yes! Get started for free now.
Anyone can try Cord with their teams for free. You can connect your company’s Slack workspace to start collaborating together inside your product. That way, your team can test it before offering it to your users. There’s no limit to how many people can try it, as long as they are in the same Slack workspace.
Once you’re ready to scale, a member of the Cord team will help you craft a plan that fits your needs.
You really don't charge per user? Why not?
We believe the price of collaboration shouldn’t grow as your success does. So, as your users start welcoming their teammates to collaborate with them in your product, Cord’s price stays the same.
What's the definition of a "customer" ?
A customer refers to a team of end users that can see each other in your tool and collaborate together. This is usually analogous to the teams or groups of users that make up a "customer" for your product.
What happens when I go over my monthly active customer limit?
If you go over your customer or user limit, a member of the Cord team will reach out about bespoke pricing. In the meantime, Cord’s collaborative features won’t appear in accounts or users that are over the 100-account or 1,000-user limit.
Do you have multi-year billing options?
Absolutely, we’re happy to offer clients discounted multi-year contracts.
Which task managers do you integrate with?
We integrate with Asana, Jira and Linear. To request another task manager, send us an email at support@cord.com.
How does the Slack integration work?
People collaborating with Cord are able to connect their profile to a Slack account. That way, they already have a name, photo, and can see who’s already using Cord. They’re also able to invite more members of their Slack workspace by typing @ followed by any teammate’s name, just as they would expect.
By connecting Cord and Slack, your tool will become more of a hub for your users’ workflows. When a user is @mentioned or assigned a task in Cord, they’ll get a Slack message and can jump back into to your tool to continue the conversation in context. Users can easily share Cord conversations to Slack channels or private conversations and reply in a Slack thread.
Cord will never send a Slack message without permission from your users.
How can the Slack integration help grow my product?
Cord’s Slack integration helps you acquire more users. When your users connect their profile to a Slack account, they can easily @mention and invite more people from their team.
When users share an annotated screenshot to Slack or @mention someone in your product, it gets more people involved in the tool.
Can Cord help me understand how teams work together in my product?
Cord can help you understand the full user journey beyond the actions they take in your product.
By adding a collaborative layer to your product, you can understand your users’ team dynamics: who they report to, who do they need approval or feedback from, who are their stakeholders. This can inform your sales, customer support and product teams to offer a better user experience.
How does implementation work?
How customizable is Cord?
You can customize the look and feel of Cord’s collaboration components entirely. You also control the messages that appear when users set up the collaboration, making sure it matches your brand’s voice and tone. You can adjust all of this in our developer console and using CSS variables.
How secure is Cord?
We take your users’ security as seriously as you do. That’s why we have security-minded engineers from leading tech companies like Google, Facebook and Microsoft on our team. Our process is rigorous: We use industry-grade encryption and offer advanced security features based on your needs and product. For example, our Premium plan includes private S3 buckets and privacy-aware screenshots and each SaaS vendor decides where Cord appears on their product.
I have another question!
Please send us an email to support@cord.com with anything you want to ask.
Start building today
Ready to transform your product? Get started for free, or get in touch