Plans and pricing

Starter

Complete collaboration for fewer accounts

Collaboration API

Task manager integration

Slack integration

Add with 1 line of Javascript

Free

To try internally with your team

$300

Per month. Add it to 300 of your accounts (capped at 10,000 individuals)

Get your API keys

Premium

Top-notch collaboration for the big dogs

Everything from Starter

Unlimited accounts and users

No separate login

Custom design

Dedicated partnership team

Priority support options

Advanced analytics

Early access to new features

Privacy-aware screenshots

Additional packages available

Get your custom bulk discount

Additional packages

Broadcast API

Help customers discover everything they need to know about your product. Message your users in relevant places or automate notifications based on triggers you define

Success API

Offer better solutions when your users are stuck or have a question. We integrate with Zendesk or your customer success tool

Advanced components

More security features, integrations with tools your users love or product usage data to guide your team’s decision making

Priced for scale, not by user

    Focus on growth, 
not costs

    Our plans have fixed prices. Why? You care about growing seats, and we want to help you do that and benefit from it. Simple as that.

    Pricing FAQ

    Can I try Cord for free?

    Yes! Get started for free now.

    Anyone can try Cord with their teams for free. You can connect your company's Slack workspace to start collaborating together inside your product. That way, your team can test it before offering it to your users. There's no limit to how many people can try it, as long as they are in the same Slack workspace.

    Once you’re ready to scale, a member of the Cord team will help you craft a plan that fits your needs.

    What's the difference between the Starter and Premium plans?

    The Starter plan is best for teams that want to try Cord internally first or companies who have up to 300 accounts, or 10,000 individual users.

    The Starter plan includes everything from the Collaboration API, and integrations with task managers and Slack. Implementation is a breeze – you can add it all with one line of JavaScript.

    The Premium plan is for teams that are committed to providing the best collaboration experience for an unlimited amount of users.

    With the Premium plan, users can start collaborating right away – no need to sign up separately. The experience is customized based on your product's brand and voice. This plan also includes priority support options and a dedicated partnership team, advanced analytics, early access to new features, custom security features and access to additional packages.

    You really don't charge per user? Why not?!

    Nope, our plans have fixed prices. We believe the price of collaboration shouldn't grow as your product does. So as your users start welcoming their teammates to collaborate with them in your product, Cord's price stays the same. In fact, if you have over 10,000 users, you will get a bulk discount from the start.

    What happens when I go over my seat limit on the Starter plan?

    If you go over your seat limit on the Starter plan, a member of the Cord team will reach out about a bulk discount. In the meantime, Cord's collaborative features won't appear in accounts or users that are over the 300-account or 10,000-user limit.

    Do you have monthly and yearly billing options?

    Yes, we can offer a discount if you pay yearly. Let's chat!

    Which task managers do you integrate with?

    We integrate with Asana, Jira and Linear. To request another task manager, send us an email.

    How does the Slack integration work?

    People collaborating with Cord are able to connect their profile to a Slack account. That way, they already have a name, photo, and can see who's already using Cord. They're also able to invite more members of their Slack workspace by typing @ followed by any teammate's name, just as they would expect.

    By connecting Cord and Slack, your tool will become more of a hub for your users' workflows. When a user is @mentioned or assigned a task in Cord, they'll get a Slack message and can jump back into to your tool to continue the conversation in context. Users can easily share Cord conversations to Slack channels or private conversations and reply in a Slack thread.

    Cord will never send a Slack message without permission from your users.

    How can the Slack integration help grow my product?

    Cord's Slack integration helps you acquire more users. When your users connect their profile to a Slack account, they can easily @mention and invite more people from their team.

    When users share an annotated screenshot to Slack or @mention someone in your product, it gets more people involved in the tool.

    How can Cord help me understand how teams work together in my product?

    Cord can help you understand the full user journey beyond the actions they take in your product.

    By adding a collaborative layer to your product, you can understand your users' team dynamics: who they report to, who do they need approval or feedback from, who are their stakeholders. This can inform your sales, customer support and product teams to offer a better user experience.

    How does implementation work?

    Our API docs are publicly available here. You'll need to get in touch with our team to get an access token. Once you have that, the Cord team will work with your development team to implement the collaboration experience. This typically takes a few days.

    How customizable is Cord?

    You can customize the colors of the launch button and sidebar. You also control the messages that appear when users set up the collaboration, making sure it matches your brand's voice and tone.

    How secure is Cord?

    We take your users’ security as seriously as you do. That's why we have security-minded engineers from leading tech companies like Google, Facebook and Adobe on our team. Our process is rigorous: We use industry-grade encryption and offer advanced security features based on your needs and product. For example, our Premium plan includes private S3 buckets and privacy-aware screenshots and each SaaS vendor decides where Cord appears on their product.

    You might be interested in checking out our Terms of Service and Privacy Policy too.

    I have another question!

    Visit our partner FAQ (https://cord.com/partner-faq) or email us at support@cord.com.