AIG on cord

AIG

International Head of Fraud & Recovery

External position
London, UK
Hiring internally for AIG?
Insurance
Leading global insurance organization
Posted
a month ago
Checked
cord regularly checks that external positions are still open
5 hours ago

Skills & Experience

Job roles: Risk and Compliance
Experience level: Lead, Leadership
Core skills considered: Data Analysis, Building Teams
Other skills considered: Stakeholder Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

This position is responsible for managing the overall fraud and recovery program across AIG's International business. The position requires proven leadership skills in managing a team of regional managers across 5 regions: APAC and China, Europe Middle East Africa, UK, Latin America and Japan.

The scope of the fraud role supports AIG to reduce the potential economic loss to the business through the identification and investigation of suspicious insurance claims or suspicious insurance related activities covering all lines of business.

The scope of the recovery role supports AIG's strategy of maximizing recovery opportunity whilst minimizing recovery expenses, ensuring that there is consistency with the way recovery activity is enabled, tracked, monitored and reported.

Critical to the success of this position is the ability to engage, lead and inspire a team of fraud, recovery and salvage professionals to continue to deliver high quality results while creating the fraud and recovery capability of the future. This will involve leveraging new technology and skills and developing new and innovative techniques to help support and achieve AIG GI Claims goals, whilst at the same time developing and nurturing an organizational culture aligned to AIG's defined purpose and values.


Key Responsibilities

  • Support the execution of the GI Claims Fraud and Recovery strategy, including deployment of global fraud and recovery technology initiatives, portfolio analytics, TPA governance, vendor management, shared services engagement and expense management.
  • Create and implement strategies to maximise recovery value and mitigate fraud risk aligned to the Global Fraud and Recovery Key Performance Indicators.
  • Proven ability to build strong networks with claims, underwriting and external stakeholders and have a proven track record of delivering outstanding results.
  • Support the advancement of the fraud and recovery reporting and portfolio analytics capability to enable timely reporting and to produce valuable insights to key stakeholders.
  • Drive strong data citizenship on critical data fields within fraud and recovery related tools and systems to develop accuracy of the Key Performance Indicators.
  • Support and engage in identified data, digital and Gen AI strategies through targeted engagement and knowledge sharing to ensure fraud and recovery capabilities have been incorporated.
  • Proactively drive an effective communication and engagement process with key stakeholders regarding the fraud and recovery value proposition, results, recommendations and internal/ external trends.
  • Work with claims and underwriting teams to understand where fraud exposure exists and where recovery opportunity is available.
  • Collaborate on new growth setups (e.g. TPA/ MGAs), new product designs and customer initiatives through assessing the impact on recovery and inherent fraud risk and ensuring the right operating model is in place.
  • Assess the performance of the international fraud and recovery vendor panel, ensuring vendor performance is of the highest quality, delivering value with appropriate expense discipline.
  • Manage the implementation and monitor the effectiveness of the international fraud and recovery training and awareness campaigns for Claims and Underwriting.
  • Plan, manage and evaluate work of staff; make decisions regarding pay, performance management, development, employment and staffing requirements.
  • Ensure compliance with all country laws and regulations regarding fraud and recovery best practices, guidelines, reporting and submissions and data privacy requirements.
  • Function as the AIG liaison and point of contact for Global Fraud Industry associations and regional/country regulators, law enforcement etc. where required.
  • Manage expenses within established and approved budget guidelines.

What you'll need to succeed

  • Extensive knowledge of claims, insurance markets, fraud and recovery legislation and handling processes, along with other relevant data/ compliance legislation.
  • Connectivity with relevant fraud and recovery industry associations, with demonstrable credibility.
  • Ability to leverage technology and analytics to achieve goals including experience in the implementation of AI and Machine learning to assess trends and identify opportunities to drive improved results.
  • Able to lead complex change initiatives with an ability to work to tight timelines when necessary.
  • Experience and confidence to lead a large, diverse team and engage a geographically dispersed group of stakeholders.
  • Comfortable working across differing time zones to support engagement of regional fraud and recovery teams and to actively contribute to the global leadership team.
  • Able to take ownership of their area of responsibility and work with others to win together in both virtual and in person environments, helping to develop and nurture a high-performance culture.
  • Excellent communication skills with a strong collaborative mindset to influence stakeholders internally within Fraud and Recovery and other key stakeholders (International/Regional/ LOB claims stakeholders, Underwriters, Actuaries, Risk Compliance, Legal, Vendors, Customers etc).
International Head of Fraud & Recovery at AIG
Position posted a month ago

Talk directly
to who's hiring

cord intros you to the companies worth joining, from seed to enterprise.

Everything you need to find work

Surface every relevant position, direct message the people hiring and manage all your applications in one place.

Get started

Every position in one place

We index the web for open positions that might be relevant to you and bring them all in one place.

Positions you might like split into tabs based on their type

Direct messaging

No more CV blackholes. Message people hiring directly and see their activity live on cord.

A sent message to a hiring manager
A board of positions in different stages

Application management

Manage all your applications and interviews in one place.

Advanced insights

Know your worth and see how you compare with other applicants.

Visualisation of a profile match score for a position and score comparison with other applicants

Direct.
Transparent.
Human.

On cord you can message people hiring directly, see when they were last active, how responsive they are and access transparent information that you wouldn't be able to find anywhere else.

Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
Typically responds in an hour

What people are saying

2,000+

users joining every week

Oliver on cord

Oliver

Software Engineering Consultant
It's really easy to use, has a solid selection of jobs, and makes it helpful to direct message companies. The platform seems to offer a good range of opportunities while keeping the process simple and convenient.
November, 2025
David on cord

David

Lead Software Engineer
The platform allows you to create a professional CV, making the setup process simple and polished. The internal chat also provides an easy way to directly contact hiring companies, which makes communication much more efficient.
November, 2025
40,000+

open positions

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
3 million+

messages exchanged so far

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
83.61%

response rate from companies

Aarambha on cord

Aarambha

Associate Software Engineer
Absolutely amazing idea, the ability to see which recruiters are active makes finding opportunities very quick. There is a form of transparency built into the website that lacks in any other job searching platform.
August, 2025
Adam on cord

Adam

Senior Engineer
cord was great. Clean UI, easy to browse, and the data feature made it a breeze to quickly check whether my profile would match up well with a particular role. The messaging system made it easy to approach companies but also filter out unwanted requests.
August, 2025
4.6

score on Trustpilot

Talk directly to the people that matter

Join the hundred of thousands of people using cord to find work

Get started
 on cord
 on cord
 on cord
 on cord
 on cord
+483 joined last week
Moved to your Not right positions