ASOS on cord

ASOS

Business Continuity & Insurance Manager

External position
London, UK
Hiring internally for ASOS?
Posted
a week ago
Checked
cord regularly checks that external positions are still open
5 hours ago

Skills & Experience

Job roles: Risk and Compliance
Experience level: Mid, Senior, Lead
Core skills considered: Stakeholder Management, Business Analysis
Other skills considered: Training & development

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

As Business Continuity & Insurance Manager, you'll play a key role in strengthening how ASOS prepares for, responds to and recovers from disruption. You'll help shape and embed a refreshed approach to Business Continuity and Disaster Recovery (BCDR), connecting critical business operations, technology recovery, crisis management and third-party resilience into a practical Group framework that supports our fast-paced global business.

This is a hands-on, commercially focused role that will also manage ASOS' Group Insurance cycle, supporting renewals, claims, broker and insurer relationships, and stakeholder engagement across the business. Working closely with teams across Technology, Supply Chain, Customer, Commercial, Finance, People, Legal, Procurement and beyond, you'll provide clear advice, challenge and support that helps ASOS build stronger governance, controls and operational resilience.


Responsibilities

  • Play a key role in defining and embedding a refreshed ASOS approach to Business Continuity Management, helping to connect business continuity, disaster recovery, crisis management, critical third-party resilience, operational recovery planning into a coherent Group framework. Help drive the delivery of our maturity improvement programme and support its transition into a sustainable BCDR governance framework.
  • Oversee and manage the renewed BCDR framework cycle once established. Refresh Business Impact Assessments, coordinate plan reviews and lessons learned activities, track remediation actions, and support annual testing, training and exercising activities.
  • Work collaboratively with Technology, Supply Chain, Digital Product, Customer, Commercial, Finance, People, Communications, Security, Legal, Procurement and other stakeholders to align recovery objectives, dependencies, plans and testing activity across critical business services. Ensure clear roles and responsibilities within a federated ownership model where functional and technology leaders remain accountable for their own recovery capabilities.
  • Help ensure BCDR activities are aligned to ASOS' maturing Minimum Viable Company definition, critical business operations and agreed recovery objectives. Advise on development and testing of relevant runbooks, playbooks and recovery plans as required.
  • Own ASOS' annual Group Insurance cycle, working with our brokers, insurers and internal stakeholders to ensure renewal activities are well governed, timely and clearly linked to ASOS' risk profile, strategic priorities and operational needs.
  • Be a key ASOS point of contact for insurance queries, claims and project support, including managing day-to-day relationships with brokers, insurers and internal stakeholders across our business.
  • Improve insurance processes and stakeholder understanding of insurance requirements, establish an Insurance Champions network, and work with relevant teams to use claims, insurer recommendations and lessons learned to drive a stronger control and resilience environment.
  • Act as line manager and mentor for our Senior Risk Analyst who will support our BCDR and Group Insurance activities but also help deliver our responsibilities for assurance and risk management.
  • Support incident and crisis management activity as required, including contributing to response coordination, insurance notifications and claims processes, post-incident reviews and lessons learned.
  • Provide advice, challenge and training on resilience, insurance, risk management, governance and controls. Simplify complex topics to aid understanding and engagement, while keeping recommendations practical and aligned to commercial realities.
  • Help shape and deliver our team strategy and roadmap. Identify and drive opportunities for AI, data analytics and automation within insurance and BCDR activities, adopting and embedding new tools, techniques and methodologies where they improve effectiveness, visibility or efficiency.
  • Support our culture by championing Diversity, Equity & Inclusion strategies.

Requirements

  • Significant experience in business continuity, disaster recovery, crisis management, operational resilience or similar role, ideally with at least 2-3 years shaping and leading or managing a business continuity programme in a diverse commercial setting.
  • Technical understanding of insurance programme management, including renewal cycles, claims handling, insurer and broker engagement, policy documentation, evidence gathering, risk improvement activities and stakeholder advice, an advantage but not essential.
  • Relevant professional qualification in a risk, insurance, resilience, business continuity, disaster recovery, operational resilience, controls or governance focused business area, an advantage but not essential.
  • Strong risk and controls awareness, experience of complex and less mature operating environments and analytical problem-solving skills.
  • Strong negotiation and influencing skills. A willingness to work with the business to understand commercial perspectives when defining fit for purpose governance, controls and resilience expectations. Someone who wants to make a difference and is excited about getting stuck in and adding value.
  • Excellent stakeholder management and relationship building skills with the ability to lead thinking on insurance, resilience, governance, risk management and internal control best practice in an e-commerce retail environment.
  • Good verbal and written communication skills. The ability to tailor delivery of clear, powerful and succinct messages to audiences at different levels, including senior leadership and governance committees.
  • Self-motivated and able to work pro-actively on their own as well as within teams. A flexible multi-tasker who can deal with competing priorities and ambiguity that comes with our fast paced, ever-changing business and risk landscape.
Business Continuity & Insurance Manager at ASOS
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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