Cloudscaler Limited on cord

Cloudscaler Limited

Resourcing & Associate Manager

External position
London, UK
Hiring internally for Cloudscaler Limited?
Cloud and Infrastructure · Consultancy
Specialists in secure, scalable enterprise cloud platforms.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Human Resources
Experience level: Mid, Senior, Lead
Core skills considered: Building Teams, Business Analysis, Business development, Business Development Strategy, Communication software
Other skills considered: Data Analysis, Escalations handling, Stakeholder Management, Technical Writing

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

This is a new role at the heart of how Cloudscaler resources delivery. You will own the day-to-day matching of our people to client work across our enterprise and growth accounts, and you will build and run a pool of trusted associates that gives us flexible capacity when we need it.

The role turns two of our core operating policies, the Bench Management Policy and the Utilisation & Time Recording Policy, into everyday practice. You will work alongside Engine Room leadership to keep bench colleagues productively deployed, and you will bring an AI-first mindset to a set of tasks that are currently manual. The ambition is a faster, fairer, more transparent resourcing process, run with less administrative overhead.

You will report to the Chief Consulting Officer and work closely with Engagement Managers, Delivery Managers, the Engine Room, the CRO function, and People operations. This is a build role. You will shape the process, not just follow it.


Responsibilities and outcomes

Resource matching and assignment

  • Own resource assignments across enterprise and growth client engagements, from incoming demand through to confirmed placement and mobilisation.
  • Match people to work against a rounded set of criteria: skills, experience, career progression goals, team preferences, client need, and personal asks such as location, industry, and preferred way of working.
  • Balance competing priorities fairly and transparently, holding the tension between billable utilisation and colleagues' development and wellbeing.
  • Maintain an accurate, forward-looking view of who is available when, working from confirmed end dates and pipeline signals.
  • Flag capacity constraints and skills gaps to leadership early, with enough notice to act.

Bench management and utilisation

  • Support the application of the Bench Management Policy and the Utilisation & Time Recording Policy in day-to-day resourcing decisions.
  • Work alongside Engine Room leadership to suggest bench assignments, keeping colleagues on creditable internal work orders or Small Projects rather than idle bench time.
  • Feed the monthly bench report by keeping resourcing data clean and current across Timely and our HRIS, and support the move from a manual report to an automated one.
  • Help keep non-billable bench time within the agreed RAG thresholds, and give an early warning when capacity and pipeline are drifting apart.
  • Contribute to the weekly Engine Room checkpoint so available work and upcoming priorities are visible and mobilisation stays fast.

Associate pool sourcing and management

  • Build, curate, and grow a pool of trusted associates who can be called on for flexible or specialist capacity.
  • Proactively source associates ahead of need, based on recurring skills demand and pipeline, rather than scrambling when a gap appears.
  • Own the associate relationship: onboarding, quality assurance, engagement, and offboarding, so associates are ready to deploy and represent Cloudscaler well.
  • Maintain associate records, availability, rates, and compliance status, and match associates to demand on the same criteria used for permanent colleagues.
  • Work with commercial and People operations on the contractual, rate, and compliance framework for associates, including IR35 status where relevant.

AI and automation

  • Prioritise the use of AI and automation to cut manual effort across resourcing, matching, and reporting.
  • Identify the highest-friction manual tasks and design lighter, tool-supported ways of doing them, in step with the planned automation of the bench report.
  • Help specify and adopt resourcing tooling that gives a single, reliable view of demand, availability, skills, and the associate pool.
  • Champion accurate underlying data. Good matching and good AI both depend on it.

Reporting and stakeholder management

  • Give the Chief Consulting Officer regular, clear management information on availability, assignments, bench position, and associate coverage.
  • Act as the go-to point for Engagement and Delivery Managers seeking to resource an engagement, and set expectations honestly on what is achievable and when.
  • Coordinate with the CRO function so resourcing forecast and the sales pipeline stay aligned.

In the first 90 days you will have taken ownership of resource assignments across the enterprise and growth accounts, established a working associate pool, and mapped the manual tasks ripe for automation. Ongoing success looks like:

  • Faster time-to-assignment for enterprise and growth engagements, with fewer gaps between assignments for colleagues.
  • Onboarding support for new joiners to ensure a positive first experience of a project (whether internal or client facing)
  • Non-billable bench time held within agreed thresholds, with early flags when the position is moving.
  • A dependable associate pool that can be mobilised at short notice for flexible and specialist needs.
  • Measurable reduction in manual effort across matching and reporting, through AI and automation.
  • Trust from colleagues and managers alike that assignments are fair, transparent, and well matched.

Experience

Professional background

  • Proven experience in resource management, staffing, workforce planning, or delivery operations, ideally within a consultancy, professional services, or technology environment.
  • A track record of matching people to work against multiple, sometimes competing, criteria.
  • Experience building or managing an associate, contractor, or freelance network is a strong advantage.
  • Comfortable holding the commercial tension between billable utilisation and investment in people.

Skills and approach

  • Genuinely AI-first. You reach for automation to remove manual work and can help specify and adopt the right tooling.
  • Highly organised, with strong attention to data accuracy and a calm approach to competing demands.
  • A clear, direct communicator who can set honest expectations and have straightforward conversations about capacity and priorities.
  • Confident working with data and MI, and with systems such as time recording and HR tools.
  • Collaborative and trusted, able to work across delivery, commercial, and People functions.

Desirable

  • Familiarity with cloud consultancy delivery and the roles involved, from Project and Engagement Managers through to Cloud Engineers, Consultants, and Architects.
  • Awareness of public sector delivery and security clearance requirements, and how these affect who can be placed on which work.
  • Exposure to IR35 and associated contractor compliance considerations.
  • Experience introducing or improving resourcing tooling and automation.

Company Benefits

  • Discretionary bonus scheme
  • 25 days’ annual leave + 5 additional days for training/exams or volunteering
  • Travel and accommodation expensed
  • Life Assurance
  • Long Term Disability cover
  • Employee Assist Programme for employee advice and support (including legal and counselling helpline)
  • Health, Mental Health, Wellbeing, Financial and Legal support
  • 24/7 GP access
  • £500 for home office equipment
  • Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you
  • Individual training and development plans with online training and exam costs covered
  • Recruitment referral scheme – referral bonus if you introduce us to someone we then hire
  • Customer referral scheme – referral bonus if you introduce us to a new customer
  • Cycle To Work Scheme
Resourcing & Associate Manager at Cloudscaler Limited
Position posted a week ago

Talk directly
to who's hiring

cord intros you to the companies worth joining, from seed to enterprise.

Everything you need to find work

Surface every relevant position, direct message the people hiring and manage all your applications in one place.

Get started

Every position in one place

We index the web for open positions that might be relevant to you and bring them all in one place.

Positions you might like split into tabs based on their type

Direct messaging

No more CV blackholes. Message people hiring directly and see their activity live on cord.

A sent message to a hiring manager
A board of positions in different stages

Application management

Manage all your applications and interviews in one place.

Advanced insights

Know your worth and see how you compare with other applicants.

Visualisation of a profile match score for a position and score comparison with other applicants

Direct.
Transparent.
Human.

On cord you can message people hiring directly, see when they were last active, how responsive they are and access transparent information that you wouldn't be able to find anywhere else.

Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
Typically responds in an hour

What people are saying

2,000+

users joining every week

Oliver on cord

Oliver

Software Engineering Consultant
It's really easy to use, has a solid selection of jobs, and makes it helpful to direct message companies. The platform seems to offer a good range of opportunities while keeping the process simple and convenient.
November, 2025
David on cord

David

Lead Software Engineer
The platform allows you to create a professional CV, making the setup process simple and polished. The internal chat also provides an easy way to directly contact hiring companies, which makes communication much more efficient.
November, 2025
40,000+

open positions

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
3 million+

messages exchanged so far

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
78.41%

response rate from companies

Aarambha on cord

Aarambha

Associate Software Engineer
Absolutely amazing idea, the ability to see which recruiters are active makes finding opportunities very quick. There is a form of transparency built into the website that lacks in any other job searching platform.
August, 2025
Adam on cord

Adam

Senior Engineer
cord was great. Clean UI, easy to browse, and the data feature made it a breeze to quickly check whether my profile would match up well with a particular role. The messaging system made it easy to approach companies but also filter out unwanted requests.
August, 2025
4.6

score on Trustpilot

Talk directly to the people that matter

Join the hundred of thousands of people using cord to find work

Get started
 on cord
 on cord
 on cord
 on cord
 on cord
+452 joined last week
Moved to your Not right positions