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Diesta on cord

Diesta

People & Operations Manager

Lower Thames St, London EC3R 6DN, UK
FinTech · InsurTech
Diesta is building a next generation payment processor for the worldwide insurance industry.
Active
2 days ago
Responds to
100% of requests
Responds in
over a week
Requests
0 pending
Conversations
1 started

Skills & Experience

Job roles: People Ops, Talent Acquisition
Experience level: Junior, Mid, Senior
Core skills considered: Recruitment strategy, Hiring, Candidate sourcing, Technical recruiting, Interviewing
Other skills considered: Employee onboarding, Employee engagement, Operations recruiting

Logistics

Base salary: £45K - £60K
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

We are looking for a People & Operations Manager to coordinate the day-to-day people, hiring and business operations that help Diesta run smoothly as it grows. Reporting to the Chief of Staff, you will be a reliable operational partner across recruitment, employee experience, office operations and internal processes.

This is a hands-on, highly organised role for someone comfortable moving between people administration, candidate management, onboarding, team logistics and practical operational projects. You will own routine coordination and keep stakeholders informed, while escalating sensitive HR, payroll, legal and employee-relations matters to the Chief of Staff and relevant advisers.


Key Responsibilities
Talent Acquisition & Candidate Experience

  • Own job postings, candidate records, hiring documentation and candidate communications across active roles.
  • Support sourcing and conduct initial screening calls to assess candidate suitability, motivation, communication style and role fit.
  • Coordinate interview scheduling, take-home assignments, feedback loops and follow-ups to provide a professional, consistent candidate experience.

People Operations & Employee Lifecycle

  • Coordinate onboarding and offboarding, including contracts, right-to-work documentation, equipment, access, introductory plans and employee records.
  • Maintain accurate people data, leave and absence records, probation milestones and routine HR administration with discretion and care.
  • Support the delivery of performance-review, feedback and employee-experience processes, ensuring managers and employees receive clear, timely information.

Candidate Screening & Pipeline Management
  • Conduct initial screening calls to assess candidate suitability, motivation, communication style, and role fit.

  • Maintain organised candidate pipelines and ensure each candidate is moved through the process in a timely manner.

  • Track follow-ups, feedback, and next steps so hiring processes remain clear and consistent.

Business & Office Operations

  • Coordinate internal meetings, team logistics, office supplies, equipment and facilities, resolving day-to-day issues or escalating them promptly.
  • Manage routine supplier, invoice and purchasing administration, maintaining clear records and supporting the Chief of Staff with budget and approval processes.
  • Help plan team events, offsites and internal communications that strengthen employee experience and keep the team connected.

Operational & Administrative Support
  • Support the Chief of Staff with additional administrative, operational, and office-related duties.

  • Help coordinate internal meetings, team logistics, documentation, and follow-ups.

  • Take ownership of ad-hoc projects and office upkeep tasks that support the smooth running of the business.

Stakeholder Coordination

  • Build trusted working relationships with candidates, employees, hiring managers and external suppliers, ensuring requests and follow-ups are managed clearly.
  • Keep the Chief of Staff informed on progress, priorities, decisions and issues that need escalation.
  • Support ad-hoc projects that improve the employee experience or the smooth running of the business.


What We're Looking For
Core Skills

  • Excellent organisational skills with the ability to manage competing people, hiring and operational priorities at once.

  • Strong written and verbal communication, with confidence working with candidates, employees, senior stakeholders and external suppliers.
  • High attention to detail when managing confidential records, schedules, employee processes, documentation and follow-ups.
  • Ability to work independently, use good judgement, keep others informed and know when an issue needs escalation.
  • Comfortable handling confidential information with discretion, professionalism and appropriate boundaries.

Nice-to-Haves

  • Experience in people operations, HR administration, recruitment coordination, office management, executive support or startup operations.

  • Experience using applicant tracking systems, HRIS platforms, job boards, LinkedIn, candidate databases or operational trackers.
  • Familiarity with onboarding, employee lifecycle administration, right-to-work processes, office operations or supplier coordination.


Our Expectations
Within the first 30 days

  • Gain a clear understanding of Diesta's team structure, people processes, hiring priorities, operating rhythm and escalation routes.
  • Take ownership of core recruitment coordination, routine people administration, employee records and key operational trackers.
  • Begin coordinating onboarding, office logistics and recurring team processes with support from the Chief of Staff.

Within the first 60 days

  • Coordinate candidate pipelines, interviews, onboarding and routine employee-lifecycle processes with increasing independence.
  • Establish clear checklists, templates and communications for recurring people and operational activities.
  • Support team events, office operations, supplier administration and internal follow-ups, escalating decisions appropriately.

Within the first 90 days

  • Own the day-to-day coordination of people, hiring and office operations with minimal oversight.
  • Improve people and operations processes so they are clear, reliable and scalable as the company grows.
  • Become a trusted operational partner to the Chief of Staff and a dependable point of contact for candidates, employees and suppliers.


Why Join Diesta?
  • Join a mission-driven team addressing real pain points in insurance finance.

  • Be part of a lean, high-performing team with direct impact on hiring, operations, and company growth.

  • Work closely with the Chief of Staff and gain exposure to how a fast-growing startup operates.

  • Grow into a Hiring Lead or Hiring Manager role as the company scales.

  • A culture of high trust, low ego: we value competence, commitment, and transparency.

Benefits
  • Hybrid work model with a central London office (Bank / Liverpool Street).

  • Private healthcare insurance.

  • Regular team lunches and international offsites.

  • State-of-the-art technical equipment.

  • 22 days annual leave (excluding bank holidays).

Company Benefits

  • Hybrid working with office in the heart of the City of London (Bank / Liverpool Street)
  • Free Team lunches
  • Annual international offsite trips to Athens, Lisbon, Barcelona, ...
  • Private health care insurance
  • State of the art technical equipment
  • We match charitable contributions up to £100 per employee per year
  • 22 days leave, excluding bank holiday

Interview Process

  • Intro Call with our Chief of Staff to explore your background, motivations, and fit for the role.

  • Practical Interview focused on organisation, communication, candidate management, and operational judgement.

  • Onsite Interview at our London office to meet the team and experience our culture first-hand.

Skills of candidates in conversation

Candidate sourcing
Recruitment strategy
Stakeholder Management
ATS
In-house recruitment exp
V
Chief of Staff
Active 2 days ago
People & Operations Manager at Diesta
Message Victor Dulout  ·  Typically responds within weeks

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Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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