HeliosX on cord

HeliosX

Product Manager, CRO

External position
London, UK
Hiring internally for HeliosX?
HealthTech
Health tech to improve the quality of life for everyone.
Active
over 6 months ago
Posted
6 days ago
Checked
cord regularly checks that external positions are still open
15 hours ago

Skills & Experience

Job roles: Product Manager
Experience level: Senior, Lead
Core skills considered: A/B Testing, Conversion rate optimisation, Growth marketing
Other skills considered: Data Analysis, Product Management, Data Driven

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Product Manager, CRO plays a pivotal role within the International department, responsible for driving marketing enablement and conversion rate optimisation across our international markets. You'll report to our VP of International. The successful candidate will lead efforts in Conversion Rate Optimisation (CRO), new product launches and support with Growth Team tests. You'll utilise data sources such as consumer behaviour analytics, user research, industry benchmarking and experiment performance to drive improvements in conversion rate. Your work will directly impact the growth of the business, and you'll collaborate with cross-functional teams, including brand, performance marketing, engineering, design, and senior leadership.


What you'll be doing

Conversion Rate Optimisation:

  • Lead ongoing experimentation efforts to identify site improvements with statistical significance, encompassing strategic testing, UX enhancements, pricing/discounting and messaging optimisation.
  • Utilise data-driven insights obtained from regular analysis of user behaviour and A/B testing results to generate actionable recommendations, facilitating evidence-based decisions for optimising conversion rates.
  • Collaborate with the UI/UX designer to identify and implement key improvements in the customer journey, aiming to reduce friction, enhance engagement, and increase conversions.
  • Utilise data and user insights to inform the recommendation engine for upselling, cross-selling, and other strategies.
  • Monitor and report on key conversion rates by page and campaign, ensuring consistent health and tracking changes resulting from CRO initiatives across various campaigns. Provide insights and recommendations for further optimisation.

New product launches:

  • Oversee the creation of dedicated landing pages for each new product launch, showcasing compelling product information, benefits, and persuasive call-to-action elements.
  • Ensure prominent placement of the new product in the website's navigation menu and structure for easy user access.
  • Integrate customer testimonials, reviews, or case studies on the new product's landing pages to establish trust and credibility.

Analysis and prioritisation:

  • Drive customer analysis and research to gain expertise and insights that can be used to influence product and road map priorities. Understand why people are or are not buying our products.
  • Understand the market landscape, competitor landscape, best practices, and industry trends to inform the roadmap and actively work to surpass competitors.
  • You will maintain an ongoing backlog of potential relevant experiments and initiatives to support your team goals, utilise a data-backed prioritisation system, and inform stakeholders of ongoing progress. This multifaceted role requires a flexible team player who can lead or assist with various marketing tasks, collaborating closely with brand, user acquisition, product, and data teams to align on initiatives and plans.

What you'll bring to HeliosX

  • Have at least 5 years of product management and/or growth experience.
  • Hands-on experience using AI tools to speed up growth or CRO work, such as analysing data, generating test ideas or prototyping pages.
  • Have worked in startups/scale-ups that are growing rapidly.
  • Have worked on D2C products with a significant number of users.
  • Hands-on experience with A/B testing and optimisation on landing pages.
  • Have a deep understanding of acquisition KPIs and complex funnels.
  • Have a growth marketing/optimisation mindset.
  • You're extremely analytical/data-driven, and have experience working with data sets to derive insights and set priorities.
  • Experience working successfully with great designers and engineers.
  • Demonstrated problem-solving capabilities and intellectual curiosity.
  • Be a proactive team player who enjoys working with peers and other key stakeholders to design and execute against the evolving business needs.

Company Benefits

  • Generous equity options for every employee
  • 25 days holiday
  • Private health insurance
  • Contributory pension scheme
  • 40% gym discount
  • Deep discounts on all HeliosX group products (Dermatica etc.)
  • Training and development budget
  • Fruit and snacks in the office
  • Free Kindle, books and HeadSpace account
  • Monthly social events (recent trips have included Junkyard Golf, Flight Club and London Shuffle)
  • An awesome team of bright and motivated people to work with!
Product Manager, CRO at HeliosX
Position posted 6 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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