Liberty Blume on cord

Liberty Blume

DEX & IT Operations Senior Manager

External position
Leeds, UK
Hiring internally for Liberty Blume?
Consultancy
Giving your business the freedom to grow
Posted
4 days ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Operations
Experience level: Senior, Lead
Core skills considered: Building Teams, Business Analysis, Business Development Strategy, Cloud Computing
Other skills considered: Project Management, Security and Compliance, Stakeholder Management, Technical Direction

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

Lead, coach and develop a high-performing IT Operations team, fostering a culture of collaboration, accountability and continuous improvement.

Oversee the day-to-day operation, support and optimisation of core enterprise platforms, including Workday, Microsoft 365, Atlassian and ERP systems.

Own user access, system configuration, integrations and data integrity, ensuring reliable and efficient business operations.

Drive system migrations, upgrades and technology transformation initiatives, supporting the move to a streamlined and well-governed technology estate.

Manage and direct third-party IT service providers, ensuring delivery against agreed service levels and operational objectives.

Maintain strong security, compliance and governance standards across all managed systems, ensuring audit readiness and regulatory compliance.

Monitor system performance, availability and service metrics, identifying opportunities to enhance reliability and user experience.

Act as the senior escalation point for critical incidents and service issues, coordinating timely resolution and minimising business impact.

Oversee software licensing, vendor relationships and operational budgets within agreed frameworks and roadmaps.

Ensure robust documentation, change management, business continuity and disaster recovery processes are maintained and regularly reviewed.


Requirements

  • Proven experience leading IT Operations or enterprise systems within a complex, multi-site organisation.
  • Strong hands-on experience managing business-critical platforms such as Microsoft 365, Workday, ERP, or Atlassian environments.
  • Expertise in system integrations, data flows, and ensuring data accuracy across interconnected platforms.
  • Solid knowledge of Microsoft 365, Entra ID (Azure AD), Intune, and identity and access management.
  • Experience leading, coaching and developing technical teams to deliver high-quality services and outcomes.
  • Demonstrated success managing third-party IT service providers and vendors, ensuring delivery against agreed service levels.
  • Track record of delivering system implementations, migrations, upgrades, and transformation initiatives.
  • Good understanding of IT security, governance, compliance, data protection, and audit requirements.
  • Strong stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences.
  • Excellent analytical and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.

Desirable

  • Experience with integration and automation technologies such as Power Automate, Workato, MuleSoft, REST APIs, or webhooks.
  • Background working within professional services or other regulated environments.
  • Experience consolidating and modernising complex technology estates.
  • Familiarity with ITIL or similar service management frameworks, including SLA and KPI reporting.
  • Experience managing software licensing, renewals, and vendor relationships.
  • Relevant certifications such as Microsoft, Azure, Workday, Atlassian, ITIL, or project management qualifications.
  • Experience using scripting or low-code automation to improve operational efficiency.
  • Previous experience supporting a rapidly growing organisation across multiple regions or time zones.
DEX & IT Operations Senior Manager at Liberty Blume
Position posted 4 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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