Lloyds Banking Group on cord

Lloyds Banking Group

Head of Business Performance & Delivery

External position
Hiring internally for Lloyds Banking Group?
Banking · Finance · Insurance
Helping Britain Prosper
Posted
4 days ago
Checked
cord regularly checks that external positions are still open
25 minutes ago

Skills & Experience

Job roles: Head of Operations
Experience level: Senior, Lead, Leadership
Core skills considered: Business Analysis, Business development, Building Teams, Stakeholder Management
Other skills considered: Performance Reporting, Process management, Project Management, Risk mitigation

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

This is a highly visible senior leadership role within the Strategic Enablement team, accountable for end-to-end business performance across CIB and responsible for owning and evolving the CIB Balanced Scorecard, Board and Executive reporting, operating model, organisation design and organisational effectiveness, service provision, location strategy and business controls.

Working closely with senior leaders across CIB, Strategic Enablement, LBCM and Group functions, you'll provide leadership, insight and challenge to support informed decision-making and ensure the organisation drives its strategic objectives and delivery outcomes in a scalable, resilient and structured way.

The role will have a focus on:


Responsibilities

  • Owning end-to-end business performance across CIB, ensuring clear visibility of performance, service delivery, capacity, dependencies, risks and outcomes.
  • Leading the development and evolution of the CIB Balanced Scorecard, Board metrics and executive reporting, ensuring clear, consistent and meaningful insight to support decision-making.
  • Defining and embedding operating models and organisation design approaches that enable efficient, resilient and well-controlled delivery of CIB priorities.
  • Providing senior oversight of service delivery into LBCM, ensuring CIB-provided services are delivered to agreed quality and resilience standards.
  • Establishing strong business management disciplines, including performance measures, scorecards, service measures, issue management and governance forums, to support effective performance oversight and decision-making.
  • Acting as a senior leader within Strategic Enablement, providing leadership support, challenge and oversight to ensure effective delivery and alignment to CIB priorities.
  • Being accountable for the operational control environment across the COO Business Unit, with oversight of the Business Unit Control capability and associated first-line risk and control framework.

Business Performance & Insight

Significant experience leading business performance within a large, complex organisation. You'll have a strong track record of developing and evolving enterprise performance management approaches, scorecards and management information that provide meaningful insight into business performance, risks, opportunities and delivery outcomes.


Performance Frameworks & Executive Reporting

Experience developing and maintaining reporting for senior leadership, Boards and executive committees, alongside performance measures that support effective decision-making. You'll be comfortable translating complex information into clear, actionable recommendations.


Operating Model & Organisational Effectiveness

Experience assessing, designing and embedding operating models and organisational structures that support effective delivery, clear accountability and organisational resilience. This may include organisation design, governance frameworks, service delivery models, organisational effectiveness and strategic transformation initiatives.


Service Provision & Delivery Oversight

Experience leading complex service delivery arrangements, with the ability to balance performance, quality, resilience, governance and business expectations. Experience of service provision or complex internal service delivery models within a regulated environment would be beneficial.


Strategic Leadership & Influence

A proven ability to build credibility and influence at senior levels, providing constructive challenge and recommendations that support strategic priorities and organisational outcomes. You'll be comfortable operating across complex matrixed environments, working across teams, functions and competing priorities.


Governance, Risk & Control Leadership

Experience leading within robust governance and control environments, with the ability to establish effective governance arrangements, support clear ownership of actions and communicate risk and control matters clearly to senior audiences.


Financial Services Experience

Knowledge of financial services and regulated environments would be advantageous. Experience of service provision between ring-fenced and non-ring-fenced banking entities, or a comparable complex organisational structure, would be beneficial.

Company Benefits

  • Base salary
  • Annual personal bonus
  • 15% employer pension contribution (when you put in 6%)
  • 4% flexible cash pot
  • Private medical insurance
  • 30 days holiday plus bank holidays
Head of Business Performance & Delivery at Lloyds Banking Group
Position posted 4 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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