LSEG on cord

LSEG

Senior Associate, Sales Support

External position
London, UK
Hiring internally for LSEG?
Finance · Data
We play a vital social and economic role in the world’s financial system.
Posted
13 hours ago
Checked
cord regularly checks that external positions are still open
13 hours ago

Skills & Experience

Job roles: CSM/Account Manager
Experience level: Senior
Core skills considered: Account Management, CRM, Customer service
Other skills considered: Customer support, Business Development Strategy

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

This is an exciting opportunity to join FTSE Russell, one of the world's leading index providers, at the intersection of financial markets, client engagement, and commercial growth. As part of a high-performing sales and relationship management team, you will work with some of the largest asset managers, asset owners, wealth managers, banks, and financial institutions globally, helping them access and leverage FTSE Russell's industry-leading index, data, and analytics solutions.

The role offers significant exposure to global investment markets and provides an excellent platform for individuals looking to develop their career within financial services, market data, and investment solutions. You will partner closely with Sales, Product, Marketing, Legal, and Client Experience teams, playing a key role in supporting client retention, revenue growth, and the expansion of FTSE Russell's market-leading franchise. This position is well suited to commercially minded professionals who enjoy supporting client relationships, working with financial markets and index data, coordinating across sales and internal teams, and helping drive commercial opportunities from initial engagement through to execution within a collaborative and fast-paced environment.


Role Responsibilities & Key Accountabilities

  • Supports the sales team in managing and growing relationships with existing clients across buy-side, sell-side, wealth, and asset owner segments.
  • Coordinates and responds to client enquiries in partnership with Sales, Product, and Client Experience teams, ensuring timely and accurate resolution of requests.
  • Assists in the preparation of commercial proposals, renewal documentation, pricing analyses, presentations, and client meeting materials.
  • Maintains accurate client and opportunity records within CRM systems, ensuring pipeline activity, client engagement, and sales outcomes are properly documented.
  • Facilitates onboarding and implementation activities for new client mandates, coordinating across internal stakeholders to support a seamless client experience.
  • Works closely with Sales, Product, Legal, Marketing, and Operations teams to support contract renewals, licensing discussions, and new business opportunities.
  • Monitors upcoming renewals, identifies client engagement opportunities, and supports proactive outreach campaigns to drive retention and revenue growth.
  • Develops a strong understanding of FTSE Russell's index, data, and analytics solutions to effectively support client conversations and commercial initiatives.
  • Provides clients with timely communications regarding product enhancements, index launches, methodology updates, and other relevant market developments.
  • Produces client usage, revenue, and market intelligence analyses to help identify sales opportunities, support account planning, and inform commercial decision-making.
  • Escalates complex client, commercial, or operational issues to senior sales colleagues while ensuring appropriate follow-up and resolution.
  • Contributes to sales effectiveness initiatives by supporting reporting, pipeline reviews, account planning activities, and strategic business projects.

Qualifications & Experience


Essential

  • Ability to support client-facing sales, relationship management, account management, customer success, or business development activities.
  • Experience coordinating multiple stakeholders and managing client requests in a fast-paced commercial environment.
  • Excellent written and verbal communication skills, with the ability to interact confidently with internal stakeholders and external clients.
  • Ability to prepare proposals, presentations, commercial documentation, and client-facing materials to a high standard.
  • Proficiency with CRM systems (Salesforce or similar), Microsoft Excel, PowerPoint, and other business productivity tools.
  • Highly organised with strong attention to detail and the ability to manage competing priorities effectively.

Desirable

  • Previous experience supporting sales teams within index, data, analytics, fintech, investment management, or financial information services organisations.
  • Knowledge of FTSE Russell products, passive investing, ETFs, index construction methodologies, and benchmark licensing models.
  • Understanding of buy-side, sell-side, wealth management, asset owner, and institutional investment client segments.
  • Experience supporting contract renewals, licensing agreements, onboarding processes, or commercial negotiations.
  • Experience working within a global matrix organisation and collaborating across multiple regions and functional teams.
Senior Associate, Sales Support at LSEG
Position posted 13 hours ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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