M&G on cord

M&G

Operational Resilience Analyst

External position
Hiring internally for M&G?
Finance · Investment · Real Estate
One of the UK's largest and longest established Investment houses, with more than 90 years' experience.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Business Analyst
Experience level: Mid, Senior
Core skills considered: Business Analysis, Process management
Other skills considered: Stakeholder Management, Training & development

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: FTC
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

M&G defines Operational Resilience as "the ability to prevent, adapt, respond to, recover and learn from operational disruptions (whether foreseen or not)". Operational Resilience partner with the Life business to support them in delivering their most critical and impactful services to our clients when our business is subject to disruptive events.

Reporting to the Operational Resilience Lead for M&G Life as part of the broader Risk, Assurance and Remediation function you'll support the business in embedding all aspects of Operational Resilience into their day to day activities. You'll support the Accountable Executive - the Chief Operating Officer (SMF24) - in discharging their responsibilities, including: business continuity planning; the identification and maintenance of Important Business Services; regular assessment of Impact Tolerances; delivering scenario testing & driving remediation of any identified vulnerabilities.

You will work closely with other key stakeholders within M&G to ensure a 'joined up approach' to resilience oversight and effectiveness including teams covering all pillars of Operational Resilience (third party, data, technology, people and facilities). You will also need to work alongside enterprise teams such as Operational Risk and the Group Operational Resilience department.

Through rigorous testing, you will need to analyse and identify any potential resilience vulnerabilities or risks to M&G's Important Business Services, report and propose improvements to ensure tolerances can be maintained, especially during disruption events.

During any disruption, you will be required to support crisis management activities, feeding into the broader M&G incident management framework, and keep Senior Management informed throughout, taking actions to ensure continuous improvement post any lessons learned activity.


Key Responsibilities:

  • Support the Embedding of the Operational Resilience framework within the business to help drive the future resilience agenda.
  • Act as a first point of contact, supporting the Operational Resilience Lead, and resilience SME for M&G Life, providing resilience and continuity advice to deliver a robust Operational Resilience framework, owned and operated by the business.
  • Support the business in completing the annual review of their Business Continuity Plans, including refreshing the Business Impact Analysis (BIA), identifying the resources (third party, data, technology, people and facilities) that they depend on to deliver their critical processes and assessing the viability of their contingency solutions to deal with severe but plausible scenarios.
  • Support the activities to identify and maintain the M&G Life's Important Business Services (IB Services), including completing Service Impact Analysis (SIA) and setting Impact Tolerances.
  • Support with testing of Business Continuity Plans and the scenario testing of IB Services, including preparation of scenarios, conducting testing, identifying and recording vulnerabilities that require remediation.
  • Support M&G Life business colleagues with Incident and Crisis Management activities as required.
  • Delivery of Continuity and Resilience training (both formal training and informal support) to a range of stakeholders in the Life business.
  • Support the Operational Resilience oversight of material third party arrangements, including function to function meeting facilitation, scheduling, minute completion and action assignment/tracking.
  • Support the oversight of intra-group arrangements in place.
  • Deputise for the Operational Resilience Lead as required.

Key Skills and Requirements:

  • Strong Awareness of, and interest in, the Operational Resilience regulation from an FCA/PRA perspective and the step-up from traditional Business Continuity practices.
  • Evidencable and demonstratable strong past experience in an Operational Resilience based role within financial services, ideally within a Life business would be a real bonus.
  • Ability to articulate key principles of Resilience disciplines including third party resilience and business continuity.
  • Good stakeholder management skills including building strong and effective relationships and confident in dealing with colleagues at all levels.
  • Experienced in process analysis, improvement, change management and governance.
  • Experienced in designing and executing Business Continuity and Important Business Service Scenario testing.
  • Experienced with Resilience Risk identification, assessment and remediation planning.
  • Comfortable with meeting preparation and facilitation to a range of stakeholders who you will engage with.
  • A proactive mindset and the ability to use initiative to drive assigned tasks forward.
  • The ability to handle and absorb business change and apply a resilience lens to identify risks and issues.
  • Comfortable with Hybrid working practices.
Operational Resilience Analyst at M&G
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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