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Muzz on cord

Muzz

Brand Campaign & Social Media Manager

London, UK
Marketplace · Social Media · Dating
Where Muslims Meet
Active
5 hours ago
Responds to
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Skills & Experience

Job roles: Brand Marketing, Social Media Marketing
Experience level: Mid, Senior
Core skills considered: Brand, Marketing strategy, Campaign management, Social Media, Growth marketing

Logistics

Base salary: £55K - £70K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Did you see one of our viral campaigns, like findmohamedawife.com? Or maybe you know one of the 800,000 couples who met through Muzz? Whatever brought you here, now’s the perfect time to join a team on its way to becoming the first billion-dollar Muslim app.

We're looking for a Brand Campaign & Social Media Manager to define how Muzz shows up around the world.

This is a senior role responsible for setting our global brand strategy, social media vision and campaign direction across all markets. You'll establish the standards, playbooks and creative direction that keep Muzz recognisable and consistent globally, while giving regional teams the freedom to make the brand genuinely resonate with their audiences.

You will also be responsible for making sure new product features and brand messages are translated into local, culturally relevant content that delivers value for our users.

You'll sit at the intersection of brand, social, content and growth, working closely with Regional Leads, Studio, Product Marketing, Performance Marketing and Events. It’s a role that requires you to listen to markets across the globe and find a thread that connects the dots for Muzz as a global brand.

We're looking for someone with strong strategic judgement who knows what great brand and social looks like, isn't afraid to challenge work that doesn't meet the bar and can turn a global strategy into a system that teams around the world can actually use.


What we’re looking for
  • 5+ years of experience in brand marketing, social media, integrated marketing, content or a related field, ideally with experience managing global or multi-market brands.

  • Proven experience developing and implementing global brand strategies, including positioning, messaging, brand guidelines and tone of voice.

  • Strong understanding of social media strategy, with experience developing platform strategies, content pillars, publishing frameworks and social communities at scale.

  • Experience owning or directing global campaigns across multiple markets, from strategic concept through to rollout.

  • Strong understanding of how to balance global brand consistency with local cultural relevance.

  • A strong creative eye and the confidence to challenge, improve and cut work that doesn't meet the strategic or creative standard.

  • Strong understanding of what makes social content valuable, engaging and culturally relevant rather than simply producing content for the sake of posting.

  • Experience developingplay books, frameworks and governance systems that enable distributed teams to execute consistently.

  • Strong knowledge of social media trends, platform behaviours and evolving content formats.

  • Experience using social and brand performance data to identify winning formats and turn successful content into scalable global approaches.

  • Strong stakeholder management skills, with the ability to work across senior leadership, regional teams and creative functions.

  • Excellent written and verbal communication skills, with the ability to articulate a clear point of view and bring teams along with it.

  • Strong strategic and commercial thinking, with an understanding of how brand and social contribute to acquisition, engagement and long-term growth.

  • Experience working with creative studios and production teams to turn strategy into high-quality creative output.

  • Highly organised, with the ability to manage multiple global campaigns, content priorities and stakeholders simultaneously.

  • A genuine interest in culture, communities and the evolving social landscape, particularly across diverse international audiences.


Day to day
  • Own Muzz's global brand strategy, positioning, messaging and brand standards.

  • Define how Muzz should show up across regions while creating clear guardrails for local execution.

  • Develop and maintain global brand guidelines and ensure regional output meets agreed standards.

  • Deliver new product features and the wider Muzz values across all regions.

  • Own Muzz's global social media vision and strategy across platforms and markets.

  • Define global content pillars, platform strategies and tone of voice.

  • Set standards for how Muzz comments, replies to and engages with audiences across social channels.

  • Ensure our social output consistently provides value, entertainment or meaningful conversation rather than simply filling a content calendar.

  • Own the global social content calendar and establish publishing standards across regions.

  • Own global campaigns, from strategic direction and creative concept through to rollout.

  • Develop campaign playbooks and rollout plans that enable regional teams to execute consistently.

  • Work with Regional Leads to localise global campaigns while protecting the core idea and brand experience.

  • Identify high-performing social content and develop ways to scale winning formats across markets.

  • Partner with Brand, Studio and Performance Marketing to maximise content that performs organically.

  • Own the charity section of the Muzz website and ensure it remains current and aligned with the brand.

  • Own annual updates and assets for historic Muzz Charity campaigns, including maintaining relevant website content and campaign pages.

  • Maintain key campaign landing pages and evergreen brand assets.

  • Partner closely with Regional Leads, Studio, Product Marketing, Performance Marketing and the Global Events Coordinator to keep brand, campaigns and social aligned.

  • Develop and maintain global playbooks, best practices and frameworks that help regional teams execute effectively.

  • Provide strategic and creative direction to regional teams while giving them the flexibility to make work culturally relevant.

  • Continuously evolve Muzz's brand and social strategy based on cultural trends, audience behaviour, performance and business priorities.


Must-Haves
  • Global brand & social leadership - You have experience setting strategy for a brand across multiple markets and can establish a clear global vision that local teams can execute against.

  • Strong creative & strategic judgement - You know what great brand and social looks like. You're confident making decisions, challenging work and protecting the quality and distinctiveness of the brand.

  • Global-local leadership - You understand how to create consistency without creating sameness. You can establish clear global standards while empowering regional teams to make the brand culturally relevant.

Company Benefits

Why join Muzz?

We’re a profitable Consumer Tech startup, backed by Y Combinator (S17) and based in London. Join our fast growing team and work on an amazing product that’s changing the world.

A great product

We’re the leading app in this space with over 15 million members worldwide and counting!

Level up quickly

Work with talented, generous people on the kinds of challenges you’ll be proud to share.

A diverse team

We have people from all walks of life all adding their unique perspective. Muslims and non-Muslims, cat lovers and dog lovers. Everyone is welcome!

Meaningful equity

We’re all working together to succeed and everyone on the team gets a slice of the pie.

A hackathon every quarter

We value curiosity and building something wacky (but useful!). Every quarter we organise into random teams and together we build, code, and prototype. Prizes and dinner complete the day!

International travel

We fly the whole team to somewhere amazing twice a year to connect and have fun.

Regular socials

Mini golf, hikes, super competitive Catan nights - we’ve done it all. Maybe you’ll be at the next social?

Generous Holiday / PTO

All full-time members get at least 33 days of holiday, regardless of where they live.

Interview Process

  1. Intro Call with Hiring Manager
  2. Exercise
  3. Team Interview - In-Person
  4. Offer!!
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Recruitment
Active 5 hours ago
Martin Gallagher on cord
Brand Campaign & Social Media Manager at Muzz
Message Martin Gallagher  ·  Position recently posted

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Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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