SchemeServe on cord

SchemeServe

Wunderwriters

External position
Remote in UK
Hiring internally for SchemeServe?
InsurTech · FinTech
The leading insurance software platform.
Active
3 months ago
Posted
6 days ago
Checked
cord regularly checks that external positions are still open
7 hours ago

Skills & Experience

Job roles: Customer Support
Experience level: Mid
Core skills considered: Customer support, CRM
Other skills considered: Excel, Business Analysis

Logistics

Base salary: £30K - £30K
Employment type: Permanent
Remote working: Remote
Work from: Within United Kingdom
Visa sponsorship: Not available

Job Description

As a Wunderwriter, you'll play a key role in supporting SchemeServe customers by working across our three dynamic sub-groups within the Wunderwriting department:

  • Scheme Builders: Dedicated to designing and building new insurance schemes on SchemeServe.
  • Post Live: Handling support requests related to ongoing scheme management, including updates and major changes.
  • Obsessive Support: Providing quick, day-to-day support - such as uploading documentation or adding a new user.

Whether you're helping create new schemes, managing complex updates, or resolving quick support requests, you'll be at the heart of enabling our clients' success.

We are currently recruiting across all three areas-Scheme Builders, Post Live, and Obsessive Support-and while new starters may initially focus on one area, there will be opportunities to rotate or support different groups over time to meet the team's needs.

You're the perfect candidate for this role if you:

  • Know your way around Word and Excel - no need to be a tech expert, but you're comfortable with everyday tasks.
  • Have a solid foundation in insurance - you possess experience in the insurance industry, understand its nuances, and talk the same language as our customers.
  • Prefer problem-solving over selling insurance - challenges excite you and you enjoy working with insurance products and platforms but prefer problem-solving to selling policies.
  • Thrive on teamwork and relationships - you enjoy working with people and building strong connections with both teammates and customers.
  • Aren't looking for a developer role - if coding isn't your thing but you love working with digital tools, this is the perfect fit!
  • Have a keen eye for improvement - you take pleasure in fine-tuning processes to achieve optimal results and efficiency.
  • Seek to understand the 'why' - you're not just a 'tick-the-box' person but value understanding the reasons behind your actions.
  • Are naturally curious - you love learning new things, asking questions, and figuring out better ways to do things.
  • Are dependable - people can count on you to follow through, stay organized and keep things running smoothly.
  • Stay authentic - you bring your true self to work, communicate openly and value honesty in your interactions.
  • Work swiftly and efficiently - you get things done without unnecessary delays, balancing speed with attention to detail.
  • Are daring enough to challenge the norm - you're not afraid to speak up, bring fresh ideas and try new approaches.

A Day in the Life of a Wunderwriter

Thursday:
You start the morning by setting priorities for your current project - whether building a new scheme, implementing a major update, or resolving diverse support requests.
After a quick team call with your fellow Wunderwriters, you may then focus on a scheme-building task, troubleshoot a Post Live ticket, or handle a quick Obsessive Support request.
Late morning means it's time for Elevenses - our Thursday ritual for non-work chat and optional clubs (Art and card games today!).
In the afternoon, you dive into rating logic - reviewing the underwriting guide and translating it into a rating file using Excel.
It's a day filled with variety, meaningful collaboration, and a real sense of ownership.


Requirements


Essential:

  • Background in insurance or underwriting (at least 2yrs+).
  • UK-based (although the position is fully remote).

Nice to have (but not essential!):

  • Experience as a Configuration Analyst or Business/Systems Analyst for SaaS insurance software solutions (no coding required).
  • Experience working with different facets of insurance support and scheme management.

Company Benefits

  • Fully remote
  • Flexible hours
  • Great work-life balance
  • Very low stress with no overtime
Wunderwriters at SchemeServe
Position posted 6 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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