Tokio Marine HCC on cord

Tokio Marine HCC

Head of Delegated Authority & Intermediaries

External position
London, UK
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Insurance
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Posted
3 days ago
Checked
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19 hours ago

Skills & Experience

Job roles: Head of Operations
Experience level: Lead, Leadership
Core skills considered: Building Teams, Business Analysis
Other skills considered: Business Development Strategy, Stakeholder Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

To oversee and manage the delegated authority and intermediary function for Tokio Marine HCC International, ensuring:

  • All types of delegated authority comply with the Companies' Delegated Authority Framework and all relevant regulatory requirements;
  • The Delegated Authority and Intermediary Framework remains fit for purpose, mitigates the outsourcing risks to the Companies and is adapted in response, as appropriate, to regulatory and internal changes;
  • The Delegated Authority and Intermediary function supports the business with excellent technical expertise and knowledge and performs to a high standard; and
  • The Delegated Authority and Intermediary function meets the objectives defined within the Compliance Plan.

Key Responsibilities


Oversight Framework

  • Ensure the continued enhancement and implementation of a governance and oversight framework for delegated authority and intermediary matters across the Companies, adopting a best practice, consistent and collaborative approach.
  • Work closely with the underwriting divisions and the Heads of Distribution (International & Europe), ensuring that the Intermediary Policy is updated on an annual basis and aligns with the underwriting risk profile and delegated authority appetite of the Companies.
  • Oversee and produce the Delegated Authority and Intermediary sections of the annual Compliance Plan and ensure proposed projects / tasks are completed as scheduled.
  • Monitor emerging and developing regulatory changes within the market and identify amendments to the relevant policies and procedures in order to effectively implement and embed those changes. This includes communication of such changes internally and externally to our affected third parties.
  • Assist in the completion of regulatory and Lloyd's returns as required and ensure that actions arising from market thematic reviews are embedded within the Companies.
  • Effectively oversee the delegated authority business written by the Companies' EU entity, Tokio Marine Europe S.A., ensuring quality assurance reviews are performed on a regular basis.

Management of Delegated Authority and Intermediaries Arrangements

  • In line with the Delegated Authority Procedures and the Intermediary Policy, to oversee all delegated authority matters, including managing the entity-level and contract-level approval and ongoing monitoring for coverholders / MGAs, service companies, and DCAs.
  • Oversee the review process for in scope lineslips, master policies, and consortia written by the Companies.
  • Oversee the annual production of an audit schedule, monitor the audit framework, maintain a suitable audit panel and ensure the timely implementation of audits for all delegated authority arrangements.
  • Oversee the completion of third-party audits performed by the Delegated Authority Auditors and peer review all audit reports before issuance.
  • Ensure the quality assurance framework and peer review processes are embedded and monitored on a regular basis.

Systems and Reporting

  • Ensure that the Customer Relationship Management ('CRM') system, which houses all third parties, remains accurate and complete and is developed in line with the advancements within the market and internal needs.
  • Report on delegated authority arrangements, intermediaries, and the use of third parties (such as external DA audit firms) to the relevant Committees. In this respect, to act as chairperson of the Intermediary Committee and member of the Product Governance & Distribution Committee.
  • Regularly review and enhance the reporting of performance metrics and suite of management information produced for the relevant Committees.

Team and Stakeholder Management

  • Lead the Delegated Authority and Intermediaries Team (sitting within the Compliance Department) such that it continues to provide excellent technical expertise and high standards of performance. This includes the training, mentoring and performance management of five direct reports and eleven indirect reports.
  • Work alongside the Claims Department to ensure all delegated claims arrangements are managed in accordance with the Delegated Authority Procedure and standards set by the Compliance Department.
  • Build and maintain a strong relationship with all business units, internal stakeholders and Lloyd's.
  • Oversee the production and delivery of guidance and training to the business / internal stakeholders in the Companies on compliance with regulatory and Lloyd's rules pertaining to the use of third parties and ensure the circulation of information to key stakeholders within the Companies, as appropriate.
  • Provide co-ordination support for internal audit reviews.
  • Complete ad hoc tasks as requested by the Head of UK Compliance.

Skills and Experience Specification


Essential

  • Experience working in a senior delegated authority role in an insurance company, with technical knowledge of the delegated authority market.
  • Leadership and people management skills with the ability to manage a diverse team.
  • Managerial experience of a team of at least three people.
  • Strong commercial skills - ability to plan, budget, strategize and collaborate with the business, ensuring a risk-based approach is applied.
  • Attention to detail, excellent due diligence and investigative skills.
  • Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident, assertive and professional manner.
  • Strong analytical, problem-solving and written / report-writing skills.
  • Excellent organisation and time management skills.
  • IT literate with experience of third-party management systems.

Desirable

  • Experience within the Company and Lloyd's Markets and understanding of the Future at Lloyd's vision and the LMA's DARE vision.
  • Experience with the Lloyd's DA systems (DOM, DCM, DAM, DDM etc.).
  • Educated to a degree or higher level.

Company Benefits

  • competitive salary and employee benefit package
  • robust learning
  • career development programs
Head of Delegated Authority & Intermediaries at Tokio Marine HCC
Position posted 3 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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