Zapp on cord

Zapp

Director, Founder's Office (Performance)

External position
London, UK
Hiring internally for Zapp?
E-Commerce
London’s leading 24/7 premium convenience service
Active
over 6 months ago
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
6 hours ago

Skills & Experience

Job roles: Account Director
Experience level: Senior, Lead, Leadership
Core skills considered: Building Teams, Business Analysis, Business Development Strategy
Other skills considered: Stakeholder Management, Communication software, Communications strategy

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

If you have spent your career building high-performance cultures, owning planning cadences, and making organisations genuinely better at executing - keep reading.

Zapp is a lean, fast-moving business with high ambitions and high standards. We are not looking for someone to run HR. We are looking for someone who is obsessed with organisational performance - who understands that the difference between a good company and a great one is almost always the quality of its people systems, its planning discipline, and its culture of accountability.

You will report directly to the Director of Growth and Strategy and work closely with the founder and leadership team. You will be the person who makes Zapp's performance culture real.


What You Will Own

  • Annual and Quarterly Planning: Own Zapp's planning cadence end to end - annual strategy setting, quarterly OKR design, and the cascade from leadership priorities to individual goals. You will ensure every person in the business understands how their work connects to what the company is trying to achieve commercially.
  • Performance Reviews and Calibration: Design and run Zapp's performance review and calibration cycles. Honest, rigorous, commercially anchored. You will build the frameworks that make it possible to have direct conversations about who is performing, who is not, and what needs to happen next. You will coach senior leaders through those conversations and ensure the outcomes are acted on.
  • Operating Model and Organisational Effectiveness: Partner with the founder and leadership team to continuously refine how Zapp is structured and how it operates - identifying where the organisation is losing speed, duplicating effort, or carrying structural drag that does not serve the business at its current stage.
  • Company All-Hands and Narrative: Own the design and execution of Zapp's all-hands and company-wide moments. Work with the founder and leadership team to translate commercial progress into a story the whole business can feel proud of and aligned behind.
  • Culture and Leadership Principles: Embed Zapp's Leadership Principles into how people are hired, assessed, promoted, recognised, and transitioned. Build and run the rhythms that make high performance visible - recognition and rewards - and the moments that reinforce what good looks like at Zapp.
  • EVP and Employer Brand: Define and own what makes Zapp a genuinely compelling place to work - and express it consistently across every candidate and employee touchpoint. Drive Zapp's external employer brand presence across LinkedIn, and represent Zapp publicly as a credible voice on high-performance culture.
  • Talent and Promotion: Set and hold the bar on how Zapp hires. Own the assessment standard, the candidate experience, and the speed of decision-making. Design and run Zapp's promotion framework - progression that is earned, transparent, and tied to performance rather than tenure or politics.

Who You Are

  • You come from a high-performance business environment - consulting, investment banking, a high-growth startup, or a scale-up where the planning and performance bar was genuinely high. You have not spent your career in traditional HR functions.
  • You have owned or significantly shaped a planning cadence - annual strategy, OKR design, or performance frameworks - and can point to specific evidence that it changed how people worked.
  • You are a credible, confident presence with founders and senior leaders. You give honest counsel, hold your position, and do not need a hierarchy to lean on.
  • You are commercially minded. You understand the metrics that drive business performance and you build people systems that serve those metrics.
  • You have the external presence and communication skills to represent Zapp publicly and attract exceptional people to the company's story.
  • You are comfortable being hands-on. This is a lean team. There is no large function to delegate to.

Company Benefits

  • Private health insurance (AXA)
  • 25 days holiday per year (plus all Bank Holidays)
  • Benefits platform granting discounts at hundreds of retail brands
Director, Founder's Office (Performance) at Zapp
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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