One of the things I think is actually quite challenging is getting feedback when you're running a business. Because, most of your employees just assume you know exactly what you're doing. They don't really necessarily feel the need to give you feedback. But, we're also people and we do need to get that feedback where we need to know: are we doing a good job or should we be doing something different? So we try to encourage this as much as possible.
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One of the things I think is actually quite challenging is getting feedback when you're running a business. Because, most of your employees just assume you know exactly what you're doing. They don't really necessarily feel the need to give you feedback. But, we're also people and we do need to get that feedback where we need to know: are we doing a good job or should we be doing something different? So we try to encourage this as much as possible.