Acora - Managed IT Services on cord

Acora - Managed IT Services

Project Manager

External position
Norwich, UK
Hiring internally for Acora - Managed IT Services?
Consultancy · Computer and Network Security · Cloud and Infrastructure
Uniting IT and Security Operations.
Posted
3 days ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Project Manager
Experience level: Senior, Lead
Core skills considered: Business Analysis, Project Management, Stakeholder Management
Other skills considered: Communication software, CRM

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Project Manager is responsible for the end-to-end delivery of assigned Professional Services projects ensuring they are completed in line with agreed quality standards, budgets, timelines, and all relevant customer and Acora procedures. The role owns projects end to end, from initial handover with Sales teams through to timely closure, leading internal and external stakeholder engagement throughout the project lifecycle. Working in accordance with Acora's project methodology, the Project Manager ensures effective governance, communication, and delivery, while also contributing to lessons learned to drive continuous improvement in project outcomes for Acora One customers.


Key Responsibilities

  • Ensure that all business and technical requirements for assigned projects are reviewed and understood by all Acora stakeholders, customer stakeholders and any third parties
  • Ensure that all key deliverables, dependencies/pre-requisites, scope clarity, assumptions and known issues and risks are formulated and documented in a quality Project Initiation Document (PID) for customer acceptance
  • Ensure that all milestones and gateways are formulated and placed into a coherent Project Plan, created in collaboration with the customer project stakeholders. This will be owned throughout the lifecycle, reviewed iteratively and accepted by all stakeholders
  • Proactive management throughout all engagements to act on any risks and issues that arise, including assessment on impact to quality, timelines and budget. Re-plan and rebook resources as needed and obtain approval from Acora management and customer stakeholders to new proposals
  • Monitor and manage client expectations at all stages of the engagement
  • Deliver projects to within 5% of assigned budget
  • Host regular project update meetings in accordance with the communications plan as determined in the PID
  • Produce regular quality project report documents that communicate key project information such as current status, completed and ongoing activities, and new risks and issues
  • Participate in regular internal project review meetings to articulate quality, timeline and budget adherence of all assigned projects
  • Documentation and handover to Service Desk completed and accepted at project closure
  • Identify and surface further sales opportunities within engagements and at all times demonstrate an exemplary commercial mindset
  • Demonstrate a strong desire to improve Acora One's delivery to customers

Key Skills

  • Experienced (5yrs+) in delivering IT projects to customers, ideally within a managed services environment
  • Understanding of technical concepts and universally-accepted terminology.
  • Experience managing client stakeholders, including senior and non-technical decision makers
  • Experience working within a Professional Services Automation (PSA) or time-and-billing environment
  • Certification, or significant equivalent demonstrable experience, in PMI, Prince2 or related project methodologies.
  • Proficient use of Microsoft Office suite, ITSM and CRM software, plus advanced-level knowledge of a Project Management software package.

Personal Specification

  • Proactively seeks solutions to problems
  • Strong commercial management
  • Ability to set and manage expectations in challenging situations
Project Manager at Acora - Managed IT Services
Position posted 3 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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