Acorn on cord

Acorn

Senior Infrastructure Engineer

External position
Liverpool, UK
Hiring internally for Acorn?
Insurance
We deliver non-standard insurance for a non-standard world
Posted
2 months ago
Checked
cord regularly checks that external positions are still open
16 hours ago

Skills & Experience

Job roles: System Engineer
Experience level: Senior
Core skills considered: PowerShell, Ansible
Other skills considered: Network Security, Cloud Computing

Logistics

Base salary: £50K - £55K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Here at Acorn we are looking for a passionate Senior Infrastructure Engineer to join us in a hands-on multi-disciplined technical support role within the IT infrastructure support and 3rd line escalation team. Within this team you will be supporting the Infrastructure Support Manager in driving delivery of robust, performant, resilient and recoverable infrastructure and systems, a mixture of on-premises and Azure.

You will be supporting the technical development of the internal infrastructure team, maintaining infrastructure best practice and standards as well as ensuring all platforms are secure and meet all legislative compliance requirements.


What you will be doing:

  • You will be in a hands-on technical lead role within the infrastructure team, supporting the promotion of technical excellence and quality across the team and leading knowledge transfer.
  • Use your expertise of classic infrastructure disciplines, technologies & best practices to drive the deployment and management of the on-premises infrastructure, ensuring all infrastructure assets and interfaces have appropriate monitors, alerts, backups and recovery plans in place.
  • Although this role does not directly manage the Azure platform, it is expected that this role will manage aspects with the platform, requiring knowledge and close collaboration with the cloud platform team.
  • Use your experience to help the delivery of best-of-breed 3rd line support function, ensuring tickets and issues raised are managed efficiently and to expected quality, within SLA.
  • Be continually aware of enhancements available within current deployed infrastructure solutions as well as any shifts in technology & enhancements benefitting the business.
  • Work cross functionally with our Project, Development, Cloud Platform, and SecOps teams for new deployments, providing continual management and maintenance.
  • Supporting the development of disaster recovery plans and maintaining operational resilience within the infrastructure remit.
  • Lead technical evaluation of products within the infrastructure domain, participating in the deployment & implementation of the infrastructure technologies.
  • Contribute to the technical design of best of breed infrastructure solutions, exploiting industry best practice.
  • Work with the SecOps engineers to remediate any vulnerabilities identified within remit.

Critical Competencies:

  • Minimum 4 years' Infrastructure experience, with minimum of 1yrs in a similar senior capacity or performing senior duties within a team of engineers with a support background.
  • Excellent Active Directory and associated services skills.
  • Experience with broad variety of classic infrastructure disciplines & technologies; Network, Windows Server, Storage, Virtualisation, Security and Mail and associated services and functions.
  • Experience of team supervision, or mentoring would be an advantage.
  • High level of knowledge with Office 365 suite of applications, security, and tools.
  • Excellent Microsoft Exchange skills, ideally in Hybrid solution.
  • Previous experience in designing and leading implementation of infrastructure solutions.
  • Experience using infrastructure auto-deployment and scripting techniques; PowerShell, Ansible.
  • Experience of the development of design and documenting technical solutions.
  • Proactive and logical approach to fault identification, troubleshooting and problem solving.
  • Working knowledge of ITIL.

What we are looking for:

  • Network technologies; All LAN/WAN components, routing and protocols.
  • Windows Server and storage architecture solutions.
  • MS Exchange and messaging techniques and troubleshooting, ideally in hybrid setup.
  • An understanding of cloud computing platforms, principals, and services.
  • PowerShell or similar Scripting solutions.
  • Zero-trust solutions, VPN, SSO setup, PIM and MFA solutions.
  • Perimeter and Endpoint Security solutions, SWEG, Web Access, Anti-Malware config.
  • Microsoft Windows Server OS, updating, upgrading, Linux experience an advantage.
  • Backup & Recovery design and testing.
  • Mitigating infrastructure and operating system security vulnerabilities.
  • MS Office 365 platform support; SharePoint, OneDrive, Teams, Intune management.
  • Working within a ticket management system with SLA and KPI adherence.

Any certification or working experience supporting or implementing several of the infrastructure technologies listed below would be an advantage.

  • Linux Server configuration and support.
  • MS SQL server and support.
  • Deploying and supporting cloud infrastructure, any platform an advantage.
  • Web application development techniques and tools, XML, .Net framework, and development lifecycle, to provide adequate support to the developer teams.
  • Jira helpdesk and confluence.
  • Terraform IaC deployments.
  • Remote Desktop RDS/AVD/VDI environments.
  • Supporting and securing Macbook devices.
  • IP Telephony design, implementation and/or support.

Company Benefits

Wellbeing
  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
  • Enhanced paternity pay and 16 weeks full maternity pay.
  • Colleague Assistance programme offers a suite of wellbeing services such as:
  • 6 Free Counselling sessions per year
  • Unlimited access to a telephone councillor 24/7
  • Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
  • Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial
  • A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
  • Ability to access your earnings before payday via Dayforce Wallet.
  • Company pension scheme
  • Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
  • Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
  • Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture
  • Long Service Award paid on 5, 10- and 15-years’ service
  • A reward and recognition hub to celebrate and reward colleagues and peers.
  • Consistent and engaging company events including company awards, competitions and charity fundraisers.
  • Budgets for department leaders to use for social and engagement events.
Senior Infrastructure Engineer at Acorn
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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