Airwallex on cord

Airwallex

People Operations Manager

External position
Hiring internally for Airwallex?
Payments · FinTech
Empowering businesses to grow without borders
Posted
5 days ago
Checked
cord regularly checks that external positions are still open
6 hours ago

Skills & Experience

Job roles: People Ops
Experience level: Senior, Lead
Core skills considered: Building Teams, Business Analysis, Business development, Business Development Strategy, Communication software
Other skills considered: Compensation & benefits, Employee engagement, Employee onboarding, HR software, HR policy writing

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As Manager, People Operations, EMEA, you'll help deliver a high-quality employee experience across a growing and diverse region. You'll combine hands-on operational ownership with process improvement, partnering closely with People Partners, Talent Acquisition, Payroll, Total Rewards, Workplace Experience, Legal and business leaders.

You'll own core employee lifecycle processes across EMEA, support local compliance and benefits administration, maintain accurate people data, and help employees and managers navigate People-related questions. You'll also contribute to the evolution of our regional operating model, identifying opportunities to improve, automate and scale the way we work.

This is a role for someone who is comfortable operating at both the detail level and the regional level: ensuring every onboarding, payroll input and employee query is handled well while also building better systems for the future.


Responsibilities

  • Lead and develop the regional People Operations function; own end-to-end employee lifecycle operations (onboarding/orientation, background checks, HRIS data integrity, payroll inputs/changes, benefits and leaves, offboarding) for an EMEA footprint with ~400 employees, with a strong focus on delivery quality and compliance.
  • Drive operational excellence by codifying and maintaining regional SOPs, managing the P&T JIRA helpdesk queue, and setting clear workflows and standards that are consistent with global guidance.
  • Partner cross-functionally with Payroll, IT, and Compliance on accurate and timely transactions, audits, vendor coordination, invoicing/POs, and change control.
  • Run regular data audits and quality checks, identify discrepancies and improve data integrity, reporting and governance.
  • Support the administration and rollout of benefits across relevant EMEA markets, working with internal stakeholders and external providers.
  • Provide operational support for employment changes, leave, probation, right-to-work processes, visas and other country-specific employee matters.
  • Work closely with People Partners and Legal to ensure processes are delivered consistently and in line with relevant local requirements.
  • Identify inefficiencies in manual workflows and drive process improvements, automation and appropriate use of AI.
  • Support regional and global People projects, including implementation of new systems, policies and employee programs.
  • Manage, prioritise and allocate work across People Operations support resources where applicable. Lead and drive a team-based, collaborative environment.

Minimum qualifications

  • 6+ years of experience in People Operations, HR Operations or a closely related HR generalist role, ideally in a fast-growing software, internet or fintech company.
  • Strong knowledge of employee lifecycle processes, including onboarding, offboarding, payroll inputs, benefits, HRIS administration and employee data management.
  • Experience supporting employees across multiple EMEA countries (Netherlands, UK, Germany, France, Spain, Italy, Poland, etc.) and working with local employment requirements.
  • Familiarity with payroll processes, including variable compensation such as commissions, bonuses or allowances.
  • A hands-on, detail-oriented approach and the ability to manage high-volume operational work without losing sight of quality.
  • Strong organisational skills, sound judgement and the ability to prioritise competing requests in a fast-moving environment.
  • Excellent written and verbal communication skills, with the confidence to work with employees, managers, senior stakeholders and external providers.
  • A track record of improving processes, documenting ways of working and reducing manual effort. Experience using AI to drive improvements is highly preferred.
  • High standards of confidentiality, discretion and data accuracy.
  • The ability to operate independently, solve problems pragmatically and make progress despite ambiguity.

Preferred qualifications

  • Familiarity with BambooHR, Deel, Jira, Confluence, Lattice, Slack and Google Workspace.
  • Experience supporting EOR populations or employees across multiple legal entities.
  • Experience with HR systems implementation, workflow automation, reporting or AI-enabled process improvement.
  • Experience partnering with Workplace Experience or supporting office-based employee programs.
  • Professional HR qualification or equivalent practical experience.
People Operations Manager at Airwallex
Position posted 5 days ago

Talk directly
to who's hiring

cord intros you to the companies worth joining, from seed to enterprise.

Everything you need to find work

Surface every relevant position, direct message the people hiring and manage all your applications in one place.

Get started

Every position in one place

We index the web for open positions that might be relevant to you and bring them all in one place.

Positions you might like split into tabs based on their type

Direct messaging

No more CV blackholes. Message people hiring directly and see their activity live on cord.

A sent message to a hiring manager
A board of positions in different stages

Application management

Manage all your applications and interviews in one place.

Advanced insights

Know your worth and see how you compare with other applicants.

Visualisation of a profile match score for a position and score comparison with other applicants

Direct.
Transparent.
Human.

On cord you can message people hiring directly, see when they were last active, how responsive they are and access transparent information that you wouldn't be able to find anywhere else.

Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
Typically responds in an hour

What people are saying

2,000+

users joining every week

Oliver on cord

Oliver

Software Engineering Consultant
It's really easy to use, has a solid selection of jobs, and makes it helpful to direct message companies. The platform seems to offer a good range of opportunities while keeping the process simple and convenient.
November, 2025
David on cord

David

Lead Software Engineer
The platform allows you to create a professional CV, making the setup process simple and polished. The internal chat also provides an easy way to directly contact hiring companies, which makes communication much more efficient.
November, 2025
40,000+

open positions

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
3 million+

messages exchanged so far

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
83.2%

response rate from companies

Aarambha on cord

Aarambha

Associate Software Engineer
Absolutely amazing idea, the ability to see which recruiters are active makes finding opportunities very quick. There is a form of transparency built into the website that lacks in any other job searching platform.
August, 2025
Adam on cord

Adam

Senior Engineer
cord was great. Clean UI, easy to browse, and the data feature made it a breeze to quickly check whether my profile would match up well with a particular role. The messaging system made it easy to approach companies but also filter out unwanted requests.
August, 2025
4.6

score on Trustpilot

Talk directly to the people that matter

Join the hundred of thousands of people using cord to find work

Get started
 on cord
 on cord
 on cord
 on cord
 on cord
+512 joined last week
Moved to your Not right positions