Alliance Healthcare on cord

Alliance Healthcare

Claims Administrator

External position
Normanton, UK
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Pharmaceuticals · Logistics
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Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Finance/Accounting
Experience level: Mid
Core skills considered: Accounts payable, Accounts receivable, FinancialForce
Other skills considered: Accounting software, Business Analysis

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

To enable the timely and accurate processing of credit claims on the full-service business, in accordance with Good Distribution Practice (where applicable) as necessary to protect the Company from losses by fraudulent claims or delay in cash collections.


Key Tasks

  • Collate information for logging claims for shortages, overages, debits, damages, and uplifts daily and print all claims from the email box, monitoring this regularly throughout the day
  • Log Export order shortages and scan the completed credit into file.
  • Email destruction notification to all customers for damaged stock. Chase any outstanding notifications not returned, and chase for any photos of damaged stock
  • Challenge customers for all failed uplifts which have been destroyed or refused or not collected
  • Investigate all stock discrepancies from system, daily reports received, warehouse, returns and liaise with Inventory
  • Liaise with Returns Department to validate returns for credit
  • Chase customers for the storage declaration if this has not been returned with the goods
  • Challenge customers for claims for shortages/overages where no stock discrepancy or return
  • Identify and book on stock for failed deliveries/unauthorized returns. Notify Returns Department of reference number to enable stock to be booked on systems and add RGN numbers to the invoices on the invoicing system.
  • Check to see if any excess goods have been delivered with shortage claims
  • Liaise fully with credit controllers
  • Update systems to reflect progress of credit claims
  • Update Client exceptions for their authorization.
  • Liaise fully with customer care, operations, client, and customer re-outstanding or new claims
  • Monitor progress and location of all credit's claims updating outstanding credit log daily on the status of claims
  • Act as additional resource for pricing department during holidays, sickness and busy periods assisting in the maintenance of pricing schemes
  • Filing completed or cancelled claims, and yearly archiving claims with the warehouse
  • Contact and challenge customers for suspense stock levels from inventory report
  • Check non shipped order list to see if any have been delivered to the customer
  • Raise claims with couriers for any lost stock that has been notified within the relevant time scales
  • Liaise with clients for authorizations on large returns, short-dated stock and sale or return requests as per associated documents
  • Liaise with the client account managers with credit issues etc.
  • Regular monthly meetings to discuss department issues, progress, and development
  • Maintain standards in accordance with the Health & Safety policy
  • To assist the Credit Manager where necessary regarding claims
  • To carry out any reasonable requests as determined by Management
  • Handling claims for faulty products or reports of adverse events in accordance with company procedures.
  • Working closely with QA for any quality issues or MHRA queries with claims or collections
  • To ensure that all direct reports adhere to the Company Health & Safety policies/standards at all times
  • To ensure that all accidents and near misses are reported immediately to the HS&E Manager
  • To ensure that all department activity is performed in accordance with company procedures and client instructions
  • Comply with all applicable Standard Operating Procedures and Training Manuals in order to ensure activities are performed in compliance with relevant requirements of GDP, GMP (as applicable) and any ISO certifications held by the company.

Competencies

  • Communication on all levels both written and verbally
  • Working Accurately and to Tight Deadlines
  • Proven ability to work alone and unsupervised.
  • Professional telephone manner
  • PC Literate

Personal Attributes

  • Flexible approach to work and hours of work
  • Smart in appearance and a good attendance record
  • Strong interpersonal skills
  • Confident and Professional
  • Organised and able to prioritise work
  • Able to work as a Team

Education, Knowledge and Experience Required

  • Previous credit control experience
  • Working knowledge of Dynamics 365 Business Central
  • Strong Numeracy and Literacy
  • Proven ability to use initiative
  • Accurate with attention to detail
  • Intermediate MS Word, Excel, and Outlook
  • A Sound Knowledge of GDP
  • Trained in all relevant SOPs within 3 months
Claims Administrator at Alliance Healthcare
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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