Ampa on cord

Ampa

IT Infrastructure Engineer

External position
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Posted
2 months ago
Checked
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20 hours ago

Skills & Experience

Job roles: System Engineer
Experience level: Mid, Senior
Core skills considered: Azure, PowerShell
Other skills considered: Cloud Computing, Security and Compliance

Logistics

Base salary: Undisclosed
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Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As an IT Infrastructure Engineer, you will play an active role in maintaining, supporting, and monitoring existing infrastructure including server, storage, network, data, and applications. The role requires the holder to actively participate in and support various IT systems and associated projects, particularly the ongoing progression toward Azure Cloud and the Microsoft 365 stack. The role is expected to work with and support management and the wider team in improving and enhancing key systems and processes. As an Infrastructure Engineer, you will be a subject-matter expert leading by example and providing mentorship on best practices to the wider IT function, ensuring that systems and services are available, visible, and secure. The role requires a broad set of skills underpinned by a high degree of flexibility, adaptability, and a keen mind for determined problem-solving. Elements of the role will also present opportunities to represent the IT function across business areas as an interface with functional leaders and other consumers of the IT service around the firm. Key to your success will be your ability to communicate with others at all levels, work multiple issues alongside planning and delivering several workstreams, and ensure you deliver against commitments while maintaining an engaging, confident, can-do attitude. In achieving success, you will have access to and experience a wide range of IT products and services from traditional on-prem, through hyper-converged, to Cloud technologies.


What you will be doing:

As an Infrastructure Engineer, your responsibilities and duties include:

  • Being responsible for the ongoing stability and availability of systems.
  • Monitoring, maintaining, and supporting systems and software to ensure stability and compliance with technology standards.
  • Performing maintenance, including the installation of patches and upgrades with an understanding of the production environment and continuous availability targets.
  • Full accountability for allocated project actions, technical problems, and incidents.
  • Event detection, resolution, and/or escalation - conducting root cause analysis and remediation as required.
  • Monitoring systems availability, performance, capacity, and trends against baseline metrics.
  • Generating system insights by leveraging monitoring and event tools to support stabilisation and lifecycle management.
  • Developing in-depth knowledge of supported systems and applications and transferring knowledge to more junior staff.
  • Vulnerability management by assessing security status and applying mitigation solutions.
  • Fostering strategic partnerships with technology vendors, internal user groups, technical IT consultants, and project managers, moving beyond transactional relationships.
  • Demonstrating subject-matter technical expertise across Microsoft technologies, virtualisation, Cloud technologies, networking, and storage.
  • Executing and refining full-scale production Disaster Recovery (DR) and failover testing.
  • Ensuring technical documents and policies are up-to-date, accurate, and adhered to.

Additional Responsibilities:

  • Work with and support the architecture and project delivery teams to deliver short, medium, and long-term continuous improvement initiatives across our infrastructure and delivered services, in alignment with our firm's vision and ambition.
  • Actively drive the migration, optimisation, and management of workloads into the Azure cloud ecosystem.
  • Be actively involved in the firm's security posture and ensure that everything introduced is implemented securely.
  • Contribute to the firm's ESG and Net Zero targets by ensuring infrastructure efficiency and optimising data centre power usage.
  • Through the firm's comprehensive training programme, continuously develop your skills and support the development of more junior team members by providing mentorship and acting as a point of escalation for difficult issues.
  • Work to resolve issues and incidents in a timely manner aligned with ITIL best practices.
  • Provide technical peer review and conduct rigorous smoke testing for proposed changes to be made to the estate, reducing reliance on standalone UAT.
  • Actively participate in the Change Advisory Board (CAB) meetings and manage change within the infrastructure team.
  • Ensure that all services are appropriately licensed and assist with tracking and costing licence and certificate renewals.
  • Review logs, monitoring solutions, alerts, and other items to ensure that IT systems and services are available, performant, and secure at all times.

What you will need:


Essential Skills:

  • Experienced in change management and scheduling.
  • Strong understanding of Infrastructure technology and protocols.
  • Microsoft solutions (Exchange, Active Directory, Microsoft Entra ID, SQL, VPN, DNS, DHCP) including cloud-based architecture (Azure, Exchange Online, Arc, Intune, Endpoint Management).
  • Microsoft 365 administration and security.
  • Experience in virtualisation technologies (VMware and Nutanix preferred).
  • Windows Server Infrastructure.
  • HPE Server and Blade Infrastructure.
  • Networking (HPE ProCurve and FlexFabric).
  • SAN technology (ideally Nimble, Alletra, and 3PAR).
  • Citrix Virtual Apps and Desktop experience with a good understanding of Citrix ADC.
  • A good understanding of firewalls (ideally FortiGate) and modern secure network architectures (e.g., SASE).
  • Scripting and automation skills (e.g., PowerShell) to support cloud operations.

Qualifications:

  • 5+ years of hands-on experience working as part of an infrastructure delivery team.
  • Change management experience.
  • Strong communication skills. Can describe complex technical concepts and issues to non-technical stakeholders.
  • Ability to quickly arbitrate, prioritise, and filter change/deployment issues to identify solutions.

Desirable Skills:

  • Management and migration of cloud-based solutions (Azure).
  • Exposure to Infrastructure as Code (IaC) principles (Terraform, Bicep, or ARM templates).
  • Management of server infrastructure solutions including storage.
  • Exposure to Nutanix AHV and DR failover technologies.
  • Rubrik backup solutions.
  • Exposure to Microsoft Sentinel or similar SIEM solutions.

Company Benefits

A competitive salary with great benefits including 27 days holiday (plus bank holidays) and a bonus day off for your birthday!
IT Infrastructure Engineer at Ampa
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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