apetito on cord

apetito

Depot Operations Manager

External position
Hiring internally for apetito?
Food · FoodTech · Consumer Goods
We believe food should be enjoyed by everyone
Posted
a week ago
Checked
cord regularly checks that external positions are still open
13 hours ago

Skills & Experience

Job roles: Business Operations
Experience level: Mid, Senior, Lead
Core skills considered: Stakeholder Management, Project Management
Other skills considered: Excel, Account Management

Logistics

Base salary: £30K - £35K
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

The Depot Operations Manager works alongside the Retail Sales & Operations Manager (RSOM) to deliver an outstanding service to our customers at Wiltshire Farm Foods, Northants/Leicester depot. You will be responsible for the day to day running of the depot, ensuring we hit all of our financial and operational targets and being proactive through exceptional leadership to build plans for any KPIs that are off track.

With the Depot Operations Supervisor, you will manage the office based Customer Service team and our fleet of delivery drivers to ensure our customers get an exceptional customer experience and all health and safety policies and delivery procedures are adhered to.

40 hours per week, working any 5 in 6 days, including some Saturdays and bank holidays. Start times will vary, depending on business needs, from 6.00am to 9.00am.


Responsibilities

Operations

  • Managing the driving team and ensuring vehicle maintenance is kept on top of.
  • Ensure Health & Safety, Hygiene and Food Safety procedures & practices are adhered to and followed at all times
  • Ensure adequate, cost effective resource levels are in place
  • Maintaining stock levels to meet our customer demands
  • Work with and support staff on a day-to-day basis to deliver profitability and service standards.
  • Ensure all behaviours are in line with apetito's Code of Conduct
  • Maintain excellent operational standards throughout the Contract
  • Adherence to all apetito procedures and deadlines
  • Ensure all company vehicles are maintained as appropriate
  • Be a key link between the teams onsite
  • Deputise for the RSOM in their absence
  • Maintaining route optimisation processes included routing
  • Responsible for delivery of retail standards within the depot
  • From time to time, you will visit our Trowbridge head office and other depots & locations for meetings, training etc which may require overnight stays.

Financials

  • Support the RSOM to deliver company and client business objectives
  • Agree contract KPIs, monitor performance against KPIs and drive/manage performance and profitability to ensure achievement
  • Achieve budgeted sales and profitability, influence key P&L drivers and accurately forecast future financial performance

People

  • Demonstrable leadership and coaching/ support provided to employees on a day-to-day basis to increase engagement and motivation
  • Recruit, induct, develop, appraise and review contracted employees as appropriate to ensure successful sign-off probationary
  • Develop training structures to ensure growth within the depot
  • Identify and manage training and development needs of staff

Customer

  • Champion and oversee excellent service standards
  • Ensure all processes are communicated and followed by all personnel
  • Promote and instill belief in customer service ensuring customer expectations are met and where opportunities arise, exceeded
  • Ensure all new literature is delivery by the team to customers

Communications

  • Maintain excellent communications with client employees ensuring quality information is exchanged when appropriate ie feedback from Leadership Conference
  • Deliver all client and company administration and reporting requirements
  • Abide by client, company and legislative policies and procedures ensuring consistent compliance
  • Maintain quality and standards of overall presentation, ensuring adherence to company and agreed contract standards
  • Champion Employee Forums - promote attendance/engagement by Employee Representatives
  • Create excellent inter-company relationships within departments (ie HR, Finance etc., ) and divisions
  • Build and maintain a relationship with the larger team across the UK and Ireland, sharing best practice

About you

Essential:

  • Demonstrate passion for customer service and experience delivering a high standard of customer care
  • Confident phone skills: manage calls effectively and professionally
  • Administration experience
  • Experience in stock control
  • Excellent communicator, able to engage with people on 1-1 and in teams.
  • Able to motivate the team and foster a culture of continuous improvement
  • Motivated to achieve, a pro-active approach and "can do" attitude
  • Flexible, resilient and calm under pressure
  • Confident in people management activities e.g. recruitment, sickness absence, performance management and disciplinary procedures
  • Able to understand and translate P&L accounts
  • Able to prioritise own workload and meet deadlines
  • Computer skills: confident users of all Microsoft Office Suite (Intermediate level or above)
  • Full UK driving licence for at least 2 years

Desirable:

  • Transport & Logistics background
  • eMeal (Navision) knowledge
  • Contract Catering experience
  • Fleet management experience
  • Level 3 Food Hygiene Certificate

You must have held a UK manual driving licence for at least 2 years.

Depot Operations Manager at apetito
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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