Arch Capital Group on cord

Arch Capital Group

Underwriting Team Manager

External position
St Albans, UK
Hiring internally for Arch Capital Group?
Insurance
Leading global insurer with operations in more than a dozen countries.
Posted
a month ago
Checked
cord regularly checks that external positions are still open
16 hours ago

Skills & Experience

Job roles: Operations
Experience level: Lead
Core skills considered: Building Teams, Business Analysis, Business development, Business Development Strategy, Commercial recruiting
Other skills considered: Communication software, Compensation & benefits, Employee engagement, Employee onboarding

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Team Manager is responsible for delivering profitable growth through people. The role exists to lead, develop and support a team of underwriters, ensuring high levels of performance, technical excellence, broker engagement and customer outcomes. The Team Manager will create an accountable, high-performing culture that aligns with UK Regional objectives and ARCH values. Working as a key member of the branch leadership team, the role balances people leadership, trading support, operational oversight, underwriting governance and sales leadership to ensure sustainable and profitable branch growth.


Key Responsibilities

1. Leadership & People Management

  • Lead, inspire and motivate a team of underwriters.
  • Conduct regular 1:1 meetings, coaching sessions and performance reviews.
  • Create individual development plans and support career progression.
  • Identify and develop future talent and succession pipelines.
  • Build a highly engaged and accountable team culture.
  • Manage performance effectively, recognising success and addressing performance concerns.
  • Promote wellbeing, inclusion and employee engagement.
  • Act as a role model for ARCH values and leadership behaviours.

2. Business Performance & Delivery

  • Deliver agreed branch and team objectives.
  • Drive performance across:
    Gross Written Premium (GWP)
    New Business
    Retention
    Rate achievement
    Income growth
    Service standards
    Pipeline generation and conversion
  • Monitor performance through management information and branch dashboards.
  • Identify risks and opportunities and implement corrective actions where required.
  • Support branch business planning and execution of regional priorities.
  • Ensure consistent achievement of agreed service and productivity standards.

3. Sales, Trading & Distribution Leadership

  • Embed a proactive trading and sales culture.
  • Drive prospecting discipline across the team.
  • Ensure effective pipeline management and opportunity conversion.
  • Support strong broker engagement and relationship development.
  • Coach underwriters in trading, negotiation and relationship management skills.
  • Participate in key broker meetings and support strategic trading opportunities.
  • Promote a customer-focused approach to business growth and development.
  • Actively support branch trading plans and regional growth strategies.

4. Technical Underwriting Leadership

  • Maintain strong underwriting standards and controls.
  • Provide technical guidance and referral support.
  • Ensure consistent application of underwriting authority and appetite.
  • Support training and development of technical capability.
  • Drive quality assurance standards and continuous improvement.
  • Support implementation of underwriting strategy and regional trading initiatives.
  • Promote technical excellence and sound underwriting judgement throughout the team.

5. Operational Leadership

  • Ensure effective workload distribution and resource management.
  • Maintain operational efficiency and service standards.
  • Drive adherence to agreed processes and procedures.
  • Support change management and continuous improvement initiatives.
  • Ensure effective use of systems, reporting tools and management information.
  • Remove barriers that impact team performance and productivity.
  • Assist the Branch Manager in delivering branch operational objectives.

6. Governance, Risk & Compliance

  • Ensure compliance with all company, regulatory and Consumer Duty requirements.
  • Promote a culture of responsible underwriting and good customer outcomes.
  • Support audit, compliance and risk management activity.
  • Ensure team adherence to internal controls and governance processes.
  • Maintain oversight of licensing, authorities and competency requirements.
  • Ensure colleagues understand and fulfil their regulatory responsibilities.

Requirements

Essential

  • Proven underwriting experience.
  • Strong leadership and people development capability.
  • Excellent trading and negotiation skills.
  • Sound understanding of insurance market dynamics.
  • Strong commercial awareness.
  • Effective communication and influencing skills.
  • Strong planning, organisation and prioritisation abilities.
  • Experience of managing performance and developing talent.

Desirable

  • ACII qualification or working towards.
  • Previous people management experience.
  • Experience leading change and business improvement initiatives.
Underwriting Team Manager at Arch Capital Group
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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