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Ask Silver Limited on cord

Ask Silver Limited

QA Manual Tester

London, UK
FinTech · Technology · Consumer Goods
Protecting consumers from scams with an AI-powered Scam Checker that's been featured on the BBC, ITV and Times. Partnered with Metro Bank and protecting tens of thousands of consumers already.
Active
11 hours ago
Responds to
N/A
Responds in
N/A
Requests
None yet. Be the first one!

Skills & Experience

Job roles: QA Manual Tester
Experience level: Junior, Mid
Tech stack/tooling used: Manual Testing, Testing
Core skills considered: Manual Testing, Testing

Logistics

Base salary: £30K - £50K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Available

Job Description

About the role

At Ask Silver, you’ll be helping to tackle one of the most meaningful, but also hardest, problems in society: scams.

Every year, millions of people are tricked, socially engineered, and become victims of fraud. Our founder, Alex's dad was one of them - scammed out of almost £150,000 of his life savings.

We’re building human-centred technology to keep people safe from scammers. Our tools are free for consumers and paid for by organisations like banks, businesses, and governments that face a huge cost from scams.

We launched our AI-powered Scam Checker just over a year ago and have already been featured in the BBC Morning Live, ITV Tonight, The Times and hundreds of other media outlets. We’ve signed high street banks as customers and are onboarding some of the biggest organisations in the UK.

We’re now looking for our first Quality Assurance Tester to work closely with the head of engineering and founders. This role is for someone who’s data-driven and has a great eye for detail. This is an opportunity to be our first QA hire and shape how we think about quality from the ground up. Being part of a small team focussed on scams allows you to have incredible impact — and the issues you spot could be the difference between someone keeping or losing their life savings.


What you’ll do
  • Raise the quality bar across multiple products as we build out our scam checker and other tools
  • Test newly developed features to ensure functional accuracy and edge case coverage
  • Be responsible for reviewing hundreds of checks daily and identifying where there are issues, both technically and at a product level
  • Execute functional and regression tests on a regular basis
  • Assess the output of automated testing and work with engineering to improve our test cases
  • Work with a cutting-edge AI system and gain exposure to prompt engineering and other techniques
  • Own a running log of the issues you've found, how frequently they're occurring and their impact, and communicate this clearly and confidently back to the wider team
  • Be proactive in identifying weird and wonderful things that users will do with our tools, and ensure the overall quality of the tools we build

What we’re looking for
  • 2-4 years of related experience, ideally in manual QA
  • An organised, data-driven approach to work. We’re looking for someone who will work out why something is going wrong and whether it's a one-off or a meaningful pattern worth prioritising
  • Strong analytical skills and a ruthless attention to detail. You were probably the friend everyone asked to proofread their work or double check their calculations.
  • You’re a bit obsessive about things — including finding every way possible to break, stress-test and improve the system. “Probably fine” isn’t good enough for you
  • A confident communicator. You’ll work directly with the founders, head of engineering and wider engineering team, and you’ll need to express the facts, figures and examples clearly when you spot something that’s not quite right

Bonus points for
  • Gaming, fintech or financial services experience
  • Passion projects or personal projects where you’ve worked on something user facing
  • Startup experience

What we value

End-to-end ownership

You don’t just wait to be told what to do, you’re invested in building a great product and take full responsibility for delivering value. You always have an idea to tinker with or a bug you’ve spotted that needs some love.

Pragmatic problem-solving

You enjoy complex challenges and you’ve got excellent attention to detail when it matters but you also understand when things need to get shipped quickly and a little more scrappily.

Collaboration

You work closely with founders and teammates. You’re comfortable jumping between product conversations, fast-moving experiments, and methodical regression testing.

Initiative

You spot opportunities to improve the product or platform and take action without needing to be asked.

Curiosity and adaptability

You’re keen to explore new ideas, technologies, and ways of working. You welcome feedback, challenge assumptions, and grow with the company as it evolves.

User focus

Everything we build is designed to help people avoid scams. You care deeply about the user experience and want to build tools that genuinely make a difference.

Interview Process

TBC

Message prompt from Daniel

Daniel on cord
Thanks for your interest in Ask Silver. Please could you briefly describe the most interesting thing you've built or worked on, and explain why you're interested in working at Ask Silver.
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Head of Engineering
Active 11 hours ago
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QA Manual Tester at Ask Silver Limited
Message Daniel  ·  Position recently posted

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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