Astro Studios on cord

Astro Studios

Client Engagement Manager

External position
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Posted
2 months ago
Checked
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17 hours ago

Skills & Experience

Job roles: Business Development Manager
Experience level: Mid, Senior
Core skills considered: Business development, Building Teams, Stakeholder Management, CRM, Sales forecasting
Other skills considered: Lead qualification, Customer profiling, Customer service, Customer support, Partnership management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

At the forefront of our growth engine, our Client Engagement Managers are not just sales leaders - they are hunters and relationship architects, passionate about unlocking new possibilities in markets hungry for innovation. With deep expertise in sales and business development, you will play a pivotal role in uncovering and capturing high-potential opportunities across high-volume manufacturing companies in Consumer Products and Industrial Systems.

In this highly creative environment, and working closely with engineering and supply chain teams, you will enhance, refine, and make established Manufacturing Innovation insights and propositions relevant to clients. Your role will centre on identifying, qualifying, and accelerating exciting manufacturing innovation opportunities. You will help connect our clients' biggest manufacturing challenges with PA's capabilities, ultimately driving otherwise undiscovered sales opportunities.

You will leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start-ups to spark conversations with key decision-makers, opening doors for collaborative projects and strategic growth. Your passion for relationship building and front-end sales will allow you to become a trusted advisor and gateway into PA's broader capabilities.

The successful candidate will operate across the early stages of our sales pipeline to develop manufacturing process, production, and supply chain opportunities.

While not exclusive, one of the primary focus areas for this role will be the identification, outreach, and contact initiation for individuals in CPG, industrial processing, and high-growth manufacturing businesses whose roles are focused on innovation, manufacturing, operations, and supply chain. This includes COOs, Chief Innovation Officers, VPs/SVPs of Supply Chain, Manufacturing, Operations, and their respective teams across CPG and manufacturing markets.

This role will include:

  • Qualify and incubate new, undeveloped, or dormant accounts into significant revenue-generating clients with long-lasting relationships.
  • Access and penetrate existing accounts where PA's Manufacturing and Supply Chain services are less well known, working with account teams and existing account plans.
  • Develop and maintain client engagement plans to map existing relationships and grow new relationships with senior prospective clients and buyers, creating named leads that can be managed through PA's CRM platform.
  • Work closely with visionary engineering and supply chain teams to enhance, refine, and make well-established Manufacturing Innovation insights and propositions relevant to clients.
  • Work with marketing colleagues to shape market materials that drive further sales and help PA pursue industry recognition within targeted sectors.
  • Tailor confident presentation materials to help PA's capabilities resonate with specific clients' needs and challenges. Continuously monitor and analyse competitor activity within the market and our customers, providing market intelligence and clearly defined customer needs to enhance our in-market positioning.
  • Lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network. This will include leading and progressing a qualified sales pipeline that underpins revenue and profit targets within agreed focus areas and market sectors.
  • Cultivate relationships and opportunities until they are ready for Subject Matter Experts and a more structured bid pursuit process. Where appropriate, CEMs will reach out to SMEs across the wider PA network and introduce them to clients to further consolidate relationships and move bid opportunities forward. They will also form part of PA's global CEM network, where best practice, key learnings, and experiences can be shared.

Ideal Candidates: Individuals must be credible when talking to potential clients and must be able to demonstrate a sound understanding of industry needs, trends, and changes. They will be able to build trust, rapport, and conviction with prospective clients by combining confidence, market understanding, and PA's strengths. They will be the first impression many clients have of PA and should epitomise professionalism, positivity, and an approachable manner.

Candidates' sales approach should be aligned to PA's premium services and FTSE 250, or similar, clients. The creation of long-lasting relationships and quality opportunities is more important than the quantity of opportunities. Having an existing network they can tap into for outreach as a source of potential work for PA is necessary to enable their effectiveness. They will need a relentless attitude aligned with the ebbs and flows of truly front-end sales activation. They will be a people person who wants to make real human connections.

Finally, this role requires a personal work ethic driven by the attainment of realistic and stretch sales goals, evaluated on a quarterly basis. This requires the ability to plan, execute, and manage conversations on a daily basis, with the flexibility and understanding that pivots are needed and that failure to connect with clients is a reality.

Experience Required:

  • Extensive network in high-volume manufacturing companies across Consumer Products, Food and Beverage, and Industrial Systems.
  • Experience in front-end business development, with a strong track record of identifying and opening up opportunities, driving business growth, and building trusted client relationships.
  • Track record of developing and implementing a structured approach to sales that takes into account the changing needs of the consumer industry and the competitive landscape.
  • Understanding of the industry, including the current regulatory environment, policies, and trends.
  • Experience creating opportunities and selling consultancy services within the Consumer Products and packaged goods, and Industrial Products and processes sectors.
  • Experience and understanding of the development process for manufacturing innovation and internal transformation initiatives.

General Professional Expectations of the Client Engagement Team:

  • Deliver Business Growth - master our focus-area value propositions and transition opportunities to our senior Consultants, Directors, and Partners.
  • Build & Maintain Great Relationships - execute the required number of discovery calls and meaningful engagements, constantly building, nurturing, and maintaining strong relationships with potential clients.
  • Develop Insight & Innovation - take track record and content from others and make it relevant to clients.
  • Managing & Developing Myself & Others - manage their own pipeline, including quarterly target setting and reporting. Opportunities will exist to develop sales and business development skills within the broader Consultant ranks, further upskilling our people.
  • Develop Technical & Craft Excellence - own the craft of sales and business development. The expectation will be that they own the early stages of business development and commercial processes, developing a best-in-class playbook to deliver against this.

Qualifications

  • It is understood that many people develop their sales craft over time and on the job. The following qualifications would be beneficial but are not essential:
  • Dynamics 365 certification (PA's CRM is based on this)
  • Formal qualifications in relationship-based selling and business development, Project Management certification (e.g. PRINCE2), or Customer Success certification (e.g. CCSM).
  • A strong Bachelor's degree. Examples include Business Management, Communications, Engineering, Psychology, or other relevant focus areas.

Company Benefits

  • Private medical insurance
  • Travel allowance
  • 25 days annual leave with the opportunity to buy 5 additional days
  • Company pension scheme
  • Annual performance-based bonus
  • Life and Income protection insurance
  • Tax efficient benefits (cycle to work, give as you earn)
  • Additional optional benefits (Dental, critical illness, spouse/partner life assurance)
Client Engagement Manager at Astro Studios
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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