Biglight on cord

Biglight

Senior Experience Designer

External position
London, UK
Hiring internally for Biglight?
Design
Experience Design for Business Growth
Posted
17 hours ago
Checked
cord regularly checks that external positions are still open
17 hours ago

Skills & Experience

Job roles: UX Designer
Experience level: Senior
Core skills considered: UXPin, User Research, User Testing, Wireframing
Other skills considered: Prototyping, Stakeholder Management, Figma, Miro

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

Biglight's Experience Designers help organisations solve complex customer and business challenges through research, strategy and design. From shaping journeys and defining product experiences to creating wireframes, prototypes and service concepts, we turn insight into solutions that deliver measurable impact.

As a Senior Experience Designer, you'll play a key role in translating customer insight into products, services and experiences. You'll lead research and design activities, own significant workstreams, facilitate workshops and work directly with clients to shape decisions and drive progress.

Using user-centred design methods, you'll balance customer, business and delivery needs to create experiences that are intuitive, effective and commercially valuable.


What you'll be doing

  • Planning and conducting user research
  • Determine when research is needed and plan and deliver the most appropriate approach, including customer interviews, usability testing, surveys and stakeholder discovery sessions.
  • Analyse qual/quantitative data to uncover needs, behaviours, pain points and opportunities.
  • Translate research findings into clear insights and recommendations that inform product, service and experience decisions.
  • Experience and service design
  • Create UX design deliverables including user flows, wireframes, customer journey maps, service blueprints, prototypes and A/B test approaches.
  • Combine customer research, data and business insight to identify opportunities and shape effective, commercially valuable experiences, whether optimising journeys or shaping entirely new propositions and services, recommending pragmatic MVP solutions where appropriate.
  • Champion user-centred principles, working closely with product and development teams to navigate technical and operational constraints and ensure successful implementation.
  • Client collaboration
  • Lead workshops, client discussions and design reviews, confidently presenting your design recommendations and facilitating decision-making.
  • Build trusted relationships with clients and stakeholders and embed customer-centred thinking.
  • In some engagements, act as a UX leader within a dedicated client account, helping shape priorities and delivery direction.
  • Strategic thinking
  • Translate insight into practical solutions, experience strategies and service improvements.
  • Identify opportunities to improve products, services and customer journeys, helping clients frame problems, prioritise opportunities and connect user needs with business outcomes, even when the solution extends beyond digital experiences alone.
  • Contribute to the development of product roadmaps and transformation plans.
  • Team collaboration and development
  • Work closely with colleagues across strategy, design and development disciplines to deliver high-quality outcomes.
  • Provide guidance and constructive feedback to Associate and Midweight Experience Designers, helping to maintain quality and consistency across UX deliverables.
  • Support the development of junior team members through coaching, collaboration and sharing best practice.

Requirements

  • 5+ years' experience, with a portfolio demonstrating expertise across user research, UX and service design, and evidence of delivering measurable outcomes for clients.
  • Proven ability to plan and lead research activities, facilitate workshops and translate insight into effective product, service and UX solutions.
  • Strong experience using tools such as Figma, Miro and other digital collaboration platforms.
  • Excellent communication and stakeholder management skills, with the confidence to present recommendations and influence decision-making at multiple levels.
  • Collaborative and commercially aware, with the ability to balance customer needs, business objectives and delivery realities.
  • Organised, proactive and comfortable working independently, managing multiple priorities and driving workstreams forward with minimal oversight.
  • Experience supporting and mentoring junior team members, helping to maintain quality and consistency across project delivery.

Company Benefits

  • Competitive salary
  • Contributory Pension Scheme
  • Access to Perkbox benefits and rewards platform, which provides a range of discounts on big retail brands and gym memberships, provides health & wellness support and free coffees!
  • Regular company wide meetings and social events
  • Access to a co-working and private office space in central London with an onsite barista, plenty of collaboration space and the chance to spend time with your colleagues face to face in a creative environment.
  • Opportunities for professional growth and career development
  • 25 days annual leave
  • Being part of a dynamic, fast-paced agency environment
  • Working with a team of incredibly talented professional colleagues
Senior Experience Designer at Biglight
Position posted 17 hours ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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