BOLDSCIENCE on cord

BOLDSCIENCE

Senior Account Manager

External position
Remote in UK
Hiring internally for BOLDSCIENCE?
BioTech · MedTech
Scientifically Creative, Medical Communications.
Active
over 6 months ago
Posted
2 days ago
Checked
cord regularly checks that external positions are still open
9 hours ago

Skills & Experience

Job roles: CSM/Account Manager
Experience level: Senior, Lead
Core skills considered: Account Management, Business development, Project Management
Other skills considered: Financial reporting, Client relations

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Remote
Work from: Within United Kingdom
Visa sponsorship: Not available

Job Description

BOLDSCIENCE Senior Account Manager (SAM) is the linchpin of the client service account team. They are an account management guru and support senior team members to oversee project delivery, financial management, and day-to-day client management. They have their finger on the pulse across all day-to-day activities across their accounts, including account timelines, budgets, forecasting & resourcing. They feel confident in delegating tasks to the surrounding team and take the time to review work, ensuring high standards are constantly achieved. Working with their senior account lead, an SAM is beginning to develop their strategic thinking and long-term client strategies. A BOLDSCIENCE SAM is ambitious and is constantly striving for success, but they are all about the team and are passionate about coaching, mentoring, and people management where applicable.


Day To Day Responsibilities:

At BOLDSCIENCE, no two days are the same, and our SAMs play an active, busy hands-on role providing day-to-day client and team management across their accounts. Some typical activities include:

Client Management:

  • Supports senior members of the team in the management of the account team, project delivery, and financial management
  • Takes responsibility for a wide range of projects and ensures alignment with the client brief and project objectives
  • Develops in-depth knowledge of the client account, therapy area, and processes
  • Reviewing content and internal drafts developed by the Scientific and Client Service team to ensure alignment with client needs and direction
  • Builds and maintains an effective relationship with the client, establishing a point of contact and is recognised for strong account management skills
  • Leads client status meetings, provides clear direction, captures key decisions and actions in writing
  • Ensures that the team is responsive and responds promptly and accurately to client queries. Escalates and flags any concerns to the account lead; proposes solutions for handling
  • Works alongside the wider team to ensure that the client receives appropriate strategic, creative, and digital planning

Project Management:

  • Takes ownership of project & financial deliverables. Coordinates project activities and delegates tasks across the team
  • Oversees and begins to provide strategic guidance to ensure successful project delivery
  • Leads internal/external meetings where appropriate
  • Manages day-to-day project activity from start to finish and stays on top of all project-related tasks, including timelines, status reports, and budgets
  • Demonstrates proactivity and accountability throughout the project management process
  • Delegates and oversees activities of junior colleagues, ensuring that quality is maintained
  • Uses initiative to problem solve and drive to get results. Does not hesitate to escalate concerns and draw in senior support where required
  • Mentor junior team members and adopt a coaching approach to ensure they are supported
  • Collaborates and builds relationships with the wider BOLD team, including Scientific, Creative, Editorial, Finance, etc.

Financial Management:

  • Delivers projects as agreed within client financials & timelines; escalates appropriately if issues arise, and leads communication with the client
  • Creates budgets with minimal input from the wider team, including for new projects with a custom scope
  • Monitors account budget and communicates any red flags. Able to identify and explain why projects are running over or under budget compared to current forecasts; leads discussions with the client on handling project overages or underspends
  • Works closely with the Finance department to ensure that all financials are accurate and up to date
  • Liaises effectively with third-party suppliers
  • Assists with the development of monthly financial reports and forecasting of revenue
  • Ensures that timesheets for the team are completed in a timely manner

Business Development:

  • Supports senior team members on new pitches and attends face-to-face pitch presentations when required
  • With assistance from senior team members, generates ideas & proposals for new projects

Required Qualifications:

  • Significant experience working within the Medical Communications industry
  • Experience working across a range of therapy areas and project/client deliverables in a client-facing role
  • Proven ability working in a fast-paced environment
  • Excellent project and financial management skills. Confident in developing budgets and financial reports
  • Excellent attention to detail and ability to communicate with a variety of stakeholders, including clients, third-party suppliers, senior leaders, wider business units
  • Good understanding of pharma regulations
  • Bachelor's degree preferred in science, pharmacology, or medicine

Company Benefits

  • Private pension
  • Flexi-working
  • 25 days holiday
  • Office closure between Xmas and New Year
Senior Account Manager at BOLDSCIENCE
Position posted 2 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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