BSI on cord

BSI

Client Development Executive

External position
Milton Keynes, UK
Hiring internally for BSI?
BSI is the business standards company that helps organizations make excellence a habit – all over the world. Our business is enabling others to perform better
Active
over 6 months ago
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Business Development Manager
Experience level: Junior, Mid
Core skills considered: Account Management, B2B, CRM, Customer service
Other skills considered: Customer support, Sales automation tools, Lead generation, Lead qualification

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

The Client Development Executive (CDE) plays a key role in supporting the growth of BSI's Product Certification business by creating and developing sales opportunities across both established and emerging market sectors. Through proactive engagement with existing and prospective customers, the CDE helps clients understand how BSI's testing, inspection, and certification services can support their compliance, market access, and business objectives.

A core responsibility of the role is to execute targeted outbound campaigns in conjunction with Marketing, and with particular focus on certification transition programmes and strategic growth initiatives to build strong pipelines. The CDE identifies PC aims and needs, then uncovers new business opportunities, and ensures all enquiries and leads are followed up professionally, efficiently, and in a timely manner.

Working within a high-volume, target-driven environment, the role requires strong communication skills, commercial awareness, and the ability to build rapport with customers across a diverse range of industries. The Client Development Executive works closely with Account Managers, Business Development Managers, Marketing, and technical teams to generate qualified opportunities and contribute to a strong and sustainable sales pipeline.

Through effective use of CRM systems, disciplined opportunity management, and a customer-focused approach, the CDE contributes directly to revenue growth and customer retention.


Key Responsibilities & Accountabilities:

  • Contact existing and prospective clients by phone, teams and email as part of agreed Product Certification marketing campaigns.
  • Manage assigned campaign activity, attend exhibitions, prepare contact lists, follow up with clients and keeping accurate records of progress.
  • Speak with clients about certification transition requirements, helping them understand next steps and ensure certificates are renewed.
  • Identify other sales opportunities from client conversations and pass qualified leads or next steps to the appropriate team where applicable.
  • Ensure client enquiries, actions and agreed follow-ups are managed in a timely and professional way as directed.
  • Maintain accurate records of calls, client updates, opportunities and campaign outcomes in the relevant systems.
  • Work with sales, certification and operational teams to support campaign delivery and improve the client experience.
  • Contribute to a highly targeted, fast-moving sales environment by working to agreed activity, quality and conversion measures.

Key Performance Indicators:

  • Reach individual and team sales goals by contributing to targeted Product Certification campaigns and qualified sales opportunities.
  • Support growth within existing and prospective client accounts by identifying certification needs, transition requirements and potential opportunities.
  • Consistently support targeted campaigns by contacting clients, qualifying interest and recording clear next steps.
  • Maintain an agreed level of quality and volume related outbound calls, with measurable engagement and follow-up outcomes.
  • Build and apply knowledge of Product Certification services, sales techniques and certification transition requirements to improve campaign outcomes.
  • Work effectively with sales, certification and operational teams to support campaign delivery, client follow-up and a positive team culture.

Requirements

  • Experience in a sales, customer service, client support or ideally target-driven telesales environment is preferred.
  • Comfortable using Salesforce, Microsoft Office and digital systems.
  • Confident speaking with customers by phone, email or online meetings.
  • Good organisational skills, with the ability to manage follow-ups and keep accurate records.
  • Excellent verbal and written communication skills.
  • Targeted sales roles previously held.
  • Able to multitask.
  • Proficient in Microsoft Office, including Word, PowerPoint and Excel.
  • Ability to explain technical or service-based information in a clear and simple way.
  • Previous experience working in testing, inspection, certification, compliance or a technical service environment (desirable).
  • Basic understanding of sales pipelines, lead qualification or CRM systems (desirable).

Personal Qualities / Aptitudes

  • Positive, proactive and willing to learn.
  • Ability to communicate technical requirements to encourage customer interest.
  • Ability to build strong internal and external networks.
  • Strong research skills to identify the right contacts and industry pain points.
  • Time management.
  • Tactical and focused on assigned tasks.
  • Customer-focused, with a helpful and professional approach.
  • Curious and willing to build knowledge of testing, certification and client needs.
Client Development Executive at BSI
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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