CAD-IT Ltd on cord

CAD-IT Ltd

Support Engineer

External position
Preston, UK
Hiring internally for CAD-IT Ltd?
Investment · Consultancy · Technology
Enabling businesses to harness the power of digital for smarter manufacturing, operations and service.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
11 hours ago

Skills & Experience

Job roles: Support Engineer
Experience level: Mid
Core skills considered: Technical support
Other skills considered: Troubleshooting

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Freelance/Contract
Remote working: On-site
Visa sponsorship: Not available

Job Description

We are seeking experienced PLM and CAD specialists to provide 'at-elbow' support for the adoption and ongoing use of an initial set of deployed Siemens capabilities. For the Support Engineer, the focus should be on providing hands-on user support, driving adoption, resolving issues, and helping engineering teams transition to and effectively utilise Siemens PLM and CAD solutions.


Key Responsibilities

  • Provide at-elbow, floor-walking, and remote support to engineering and business users during the adoption and ongoing use of Siemens Teamcenter and Siemens NX, SAP ERP, and associated engineering applications.
  • Act as the first point of contact for end-user queries, resolving issues or escalating complex technical problems as required.
  • Support users in day-to-day activities relating to Requirements Management, Document Management, Content Management, and Engineering Data Management within Teamcenter.
  • Guide users through the transition from legacy CAD systems and processes to Siemens NX, ensuring effective adoption and adherence to defined ways of working.
  • Assist users with the creation, management, retrieval, and exchange of engineering data and documentation.
  • Support the integration and business processes between Siemens Teamcenter and SAP ERP, including data exchange, document synchronization, and engineering-to-manufacturing workflows.
  • Provide user support for Technical Publications authoring and delivery processes, including the management and publication of technical documentation using RapidAuthor and related technical communication tools.
  • Support content creation, structured authoring, technical publications management, and content lifecycle processes to ensure high-quality deliverables for engineering and service documentation.
  • Assist users with RapidAuthor, Teamcenter Content Management, and Technical Publication workflows, including troubleshooting content generation, publishing, and data consumption issues.
  • Deliver practical coaching, knowledge transfer, and user guidance to improve confidence, competence, and productivity.
  • Identify recurring issues, process gaps, and training needs, providing feedback to project and technical teams to drive continuous improvement.
  • Maintain support documentation, knowledge articles, FAQs, and user guidance materials.
  • Monitor user adoption and proactively engage with stakeholders to encourage best practice use of deployed solutions.
  • Collaborate closely with engineering, design, PLM, CAD, training, and project teams to support business objectives.
  • Support future Siemens Xcelerator capability deployments, including Configuration & Variance Management, Electrical & Mechanical Routing, Technical Publications, Content Management, and other engineering processes as they are introduced.

Required Skills and Experience


Essential

  • Experience providing end-user, at-elbow, desktop, or application support within engineering, manufacturing, or product development environments.
  • Working knowledge of Siemens Teamcenter and/or Siemens NX.
  • Understanding of Product Lifecycle Management (PLM), Technical Publications, Content Management, and engineering data management principles.
  • Experience supporting Teamcenter integrations with SAP ERP or other enterprise business systems.
  • Familiarity with technical publication workflows, structured content management, and engineering documentation processes.
  • Experience supporting RapidAuthor or similar technical authoring and content publishing solutions.
  • Experience supporting document control, requirements management, or engineering change processes.
  • Ability to troubleshoot application, process, and user-related issues in a structured and customer-focused manner.
  • Strong communication and interpersonal skills, with the ability to engage effectively with engineers, designers, and business stakeholders.
  • Experience delivering user coaching, training, or knowledge transfer activities.
  • Ability to explain technical concepts clearly to users with varying levels of technical expertise.
  • Strong problem-solving skills and a proactive approach to supporting user adoption.
  • Ability to manage multiple priorities and work effectively in a fast-paced project environment.

Desirable

  • Experience supporting Siemens Teamcenter Content Management, Change Management, and Document Management modules.
  • Experience supporting Teamcenter-SAP integrations and related business processes.
  • Experience with RapidAuthor Technical Publications solutions and Digital Thread content generation.
  • Experience with CAD migration, transformation, or adoption programmes.
  • Understanding of CAD data exchange formats and interoperability standards (e.g., STEP, JT, Parasolid).
  • Knowledge of simulation workflows and the consumption of CAD data within engineering analysis processes.
  • Experience supporting Configuration & Variance Management.
  • Experience working within aerospace, defence, automotive, manufacturing, or other complex engineering environments.
  • Knowledge of the Siemens Xcelerator portfolio, SAP ERP landscape, and broader digital engineering toolsets.
  • ITIL, service management, or technical support qualifications.

Company Benefits

  • Medical Insurance
  • Company pension / 401K
  • Hybrid/remote working
  • Long Service Award scheme
  • CAD-IT Mental Health & Wellbeing Support Group
  • CAD-IT Culture Committee
  • Companywide and team social events, plus more!
Support Engineer at CAD-IT Ltd
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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