CAD-IT Ltd on cord

CAD-IT Ltd

Automotive Service Communications Author

External position
Gaydon, UK
Hiring internally for CAD-IT Ltd?
Investment · Consultancy · Technology
Enabling businesses to harness the power of digital for smarter manufacturing, operations and service.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
11 hours ago

Skills & Experience

Job roles: Technical Writer
Experience level: Mid
Core skills considered: Technical Writing, Copywriting
Other skills considered: Communication software, Technical Documentation

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

CAD-IT are seeking a Service Communications Author who will be the link between engineering and the Aftersales dealer network. Following the launch of new vehicles, technical scenarios are identified by engineering and communicated to the Service Communications team, should the dealer network require notification. You will be responsible for understanding, developing and authoring technical documentation with a particular focus on the end consumers within the dealer network.

We are interested in dynamic, engaging individuals with relevant qualifications and/or experience in related software engineering, vehicle and master technician, electrical integration, mechanical, diagnostic, or technical documentation fields.


Who We're Looking For:

  • Strong automotive system knowledge and hands on experience is a must. Electric and Hybrid knowledge would be an advantage.
  • Highly detail orientated and able to prepare technical documentation to exacting quality standards.
  • Eloquence - a high level of English language, writing, spelling and punctuation skills.
  • Very good communication and professionalism to liaise with all levels of personnel.
  • Organised and accustomed to managing multiple high-profile projects in parallel.
  • Presentation skills - comfortable to prepare and present business cases to the senior team using Microsoft PowerPoint.
  • Proactive, flexible, ability to work independently and solve problems to deliver solutions is essential.
  • Technical authoring competence or experience would be advantageous.
  • Experience with CAD, HTML, XML and authoring software is desirable. However, training can be provided.

Key Responsibilities:

  • Information gathering - following a request for technical documentation, you must gather all relevant information and demonstrate an understanding of the topic.
  • Technical documentation - produce and maintain documentation in the desired format based on the communication type against quality standards.
  • Digital content - utilise illustrations, physical imagery, CAD and rendered graphics throughout technical documentation to provide the highest level of information delivery.
  • Validation - confirm the information authored is correct through digital sign off.
  • Communication - notify key stakeholders, present in detail where required and ensure that communication both internally and externally is clear and concise.
  • Engineering Changes - react in a timely manner to update technical documentation following change always ensuring correctness.
  • Deliver on time - meet deadlines against KPI's and delivery of technical documentation vs legislative standards.
  • Data Analysis - Obtain and analyse data for vehicles in field to support decision-making and confirm affected vehicles against dealer facing campaigns.

Company Benefits

  • Medical Insurance
  • Company pension / 401K
  • Hybrid/remote working
  • Long Service Award scheme
  • CAD-IT Mental Health & Wellbeing Support Group
  • CAD-IT Culture Committee
  • Companywide and team social events, plus more!
Automotive Service Communications Author at CAD-IT Ltd
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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