Cambridge Consultants on cord

Cambridge Consultants

Head of Internal Communications

External position
Hiring internally for Cambridge Consultants?
Consultancy · Engineering
Part of Capgemini Invent, we deliver deep tech innovation to transform business and change the world
Posted
4 weeks ago
Checked
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8 hours ago

Skills & Experience

Job roles: PR/Communications
Experience level: Lead, Leadership
Core skills considered: Communications strategy, Stakeholder Management
Other skills considered: Content marketing, Public relations strategy

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Head of Internal Communications will be the architect of how Cambridge Consultants engages and communicates to its team during the most significant transformation in its recent history. Working directly with the CEO and the Global Leadership Team, they will build the strategic narrative that connects our Strategy Blueprint to the daily work of every employee across our UK, US, Singapore, and Japan locations. This is a role for someone who can both think and do: setting the communications strategy and then driving its delivery. They will:

  • Partner the CEO and Global Leadership Team as a trusted adviser on strategic messaging, bringing counsel and challenge rather than taking orders for content.
  • Own a single, coherent strategic narrative anchored in the Strategy Blueprint, so that every news item, initiative, announcement, and change programme visibly connects back to where the company is going.
  • Design and run a best-practice, AI-native, cascaded communications model that reaches every employee through the leaders and managers they trust most.
  • Identify and curate what the business actually needs to hear, setting the agenda across change, news, and operations rather than reacting to requests.
  • Put measurement in place, so that communications effectiveness is evidenced, understood, and improved over time.

You will act as communications partner to the CEO Office and as a strategic counsel to the Global Leadership Team, translating company strategy into messages that land. At the core of this role is judgement: deciding what matters, when it should be said, who should say it, and how it should reach a technically expert and healthily sceptical audience of engineers, scientists, and consultants.

The immediate priority is our strategic transformation during an era of AI acceleration. You will build the communications architecture around our Strategy Blueprint, sustain momentum and understanding as the transformation progresses, and make sure the story stays consistent as it cascades from the Global Leadership Team through business unit leaders to teams. Alongside that, you will own the internal communications function: strategy, channels, calendar, editorial standards, tools, budget, and measurement.

You will work in close partnership with the People & Culture, Marketing, and Transformation teams, and coordinate with Capgemini parent communications where Group messaging reaches our people.

Key Responsibilities

1) Strategic Partnership with the CEO & Global Leadership Team

  • Act as communications partner to the CEO Office, and as trusted adviser to Global Leadership Team members on strategic messaging.
  • Bring counsel and constructive challenge to how leadership decisions are explained and coordinating communications for major organisational announcements
  • Be the primary point of contact across the business for internal communications advice and requests.

2) Strategic Narrative & the Strategy Blueprint

  • Develop and maintain a single strategic narrative for the company, owned centrally and used consistently by every leader.
  • Build the communications programme around the Strategy Blueprint, making the strategy understood, memorable, and actionable at every level. Connecting announcements back to the Blueprint, so people can see how the pieces fit together.
  • Create messaging frameworks, narrative toolkits, and briefing materials that equip leaders to tell the story in their own words.

3) Transformation & Change Communications

  • Lead communications for our strategic transformation, sustaining understanding, momentum, and confidence as the programme progresses.
  • Partner the Transformation and People & Culture teams to plan communications around each phase of change, anticipating how it will be received.
  • Identify communication gaps, emerging concerns, and pockets of resistance early, and address them before they harden.
  • Reduce misinformation and rumour by getting ahead of the story with timely, honest, and specific communication.

4) Cascaded Communications Planning

  • Design and embed a best-practice cascade model, defining what is communicated centrally, what is delivered by leaders, and what managers discuss with their teams.
  • Equip business unit leaders and line managers with the toolkits, talking points, and confidence to lead conversations rather than forward slides.
  • Build in the feedback route back up the cascade, so leadership hears what teams are actually asking.

5) Setting & Curating the Communications Agenda

  • Identify and curate the topics that matter across change, company news, and operations, deciding what warrants communication and what does not.
  • Own the global internal communications calendar, balancing strategic priorities against the rhythm of the business year.
  • Actively seek out stories from across the business, including client work, technical achievement, and people milestones, rather than waiting for them to arrive.
  • Apply editorial judgement to protect people's attention, keeping volume disciplined so that important messages are not lost in noise.

6) Executive Communications, Channels & Events

  • Prepare executive presentations, updates, speeches, and written communications for the CEO and Global Leadership Team.
  • Lead communications planning and delivery for All Hands and leadership events, including content, narrative arc, and follow-up.
  • Manage leadership updates, newsletters, intranet content, and the wider channel mix, ensuring messaging is timely, consistent, and coordinated.
  • Assess and evolve the channel portfolio, introducing new platforms or tools where they will genuinely improve how people connect across multiple sites and time zones.

7) Measurement, Insight & Continuous Improvement

  • Establish a measurement framework for internal communications, covering reach, engagement, sentiment, and understanding of strategic priorities.
  • Report regularly to the Global Leadership Team on communications effectiveness, with clear read-outs and recommended action to adapt the communications strategy.

9) Governance, Capability & Tools

  • Maintain editorial standards, brand consistency, and clear approval processes.
  • Develop and embed a suite of best practice internal communications tools, templates, and processes that build communications capability across the business.
  • Apply AI tools thoughtfully to improve the speed, quality, personalisation, and analysis of internal communications.
  • Prepare and agree annual plans and budgets for the internal communications function.

Requirements

Essential

  • Substantial professional internal communications experience, gained in a business-driven, results-oriented environment.
  • Exceptional writing and storytelling skills, with the accuracy and attention to detail expected by a technically expert audience.
  • Demonstrated success using AI-native approaches
  • Proven executive stakeholder management, with the credibility to advise and challenge senior leaders.
  • Demonstrated ability to simplify complex strategic topics without diluting them.
  • Experience developing and delivering organisation-wide communications campaigns.
  • Experience designing cascaded communications models and equipping leaders and managers to deliver them.
  • Track record of measuring communications effectiveness and using the findings to improve.
  • Strong planning and organisational skills, and the judgement to prioritise under competing demands.
  • A self-starter with sound problem-solving and decision-making ability, comfortable building a function as well as running it.
  • Deep understanding of confidentiality, discretion, and diplomacy.
  • Strong digital and AI skills, with fluency in best practice internal communications tools and
Head of Internal Communications at Cambridge Consultants
Position posted 4 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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