Cambridge Spark on cord

Cambridge Spark

Senior Product Manager

External position
Remote in UK
Hiring internally for Cambridge Spark?
EdTech · E-Learning
Digital Skills for Workforce Transformation
Posted
a month ago
Checked
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10 hours ago

Skills & Experience

Job roles: Product Manager
Experience level: Senior, Lead
Core skills considered: Business Analysis, Product Management, Stakeholder Management
Other skills considered: Data Analysis, Copywriting

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Remote
Work from: Within United Kingdom
Visa sponsorship: Not available

Job Description

This is a significant new role. Cambridge Spark's product estate has outgrown a single product manager, and we are splitting it by domain rather than by feature queue. This role takes the employer-facing side of the platform and, distinctively, becomes the accountable product owner for the business's internal data and reporting products.

That second part is the defining feature of the role. Today, reporting across Cambridge Spark is largely ad hoc: assembled on request, held in the heads of the people who assemble it, and trusted unevenly as a result. You will be building owned data products where none currently exist, with real service levels attached, for an audience that spans every function in the business. This is build-out work, not maintenance.

You will work as an embedded member of the tech team, alongside engineering pods that own outcomes rather than backlogs, and you will report directly to the Head of Engineering.

We would rather be specific than vague about what this role actually involves on arrival.

Employer Experience comes first. The vision for it already exists, with the skeleton of a roadmap. We are hiring the engineering pod to deliver it in parallel with this role. Your first year is largely about building and executing that roadmap well with a team that is still forming, including helping us hire the rest of it.

The data portfolio runs alongside it. This is the part with no pre-built direction. You will be defining what our internal data products are, who they serve, and what standard they are held to, more or less from first principles.

Internal Experience joins the remit later. We expect the internal tooling domain to come into scope as that pod stands up. It is genuine future scope and part of why this role is pitched at senior level, but it is not first-six-months work.


Key Responsibilities

Employer Experience

  • Own the outcome: employers experience Cambridge Spark as a credible, well-run partner, and the product surfaces they touch make the value of their investment visible and easy to act on
  • Own the Employer Experience roadmap: converting the existing vision into a prioritised and sequenced roadmap, and delivering it
  • Own the backlog and the problem framing beneath that roadmap, and challenge solutions where you think we have the wrong one
  • Work with commercial and delivery stakeholders to understand employer pain points and translate them into product opportunities
  • Ensure employer-facing reporting and engagement features are accurate, timely, and show the information that's valuable, not just what's easy
  • Contribute to hiring the Employer Experience pod, and to getting a newly formed team productive quickly

Data Products

  • Own the outcome: data and reporting across the business are reliable, accessible, and trusted, and decision-makers self-serve the information they need
  • Establish and own a portfolio of internal data products, partnering with our Data and Analytics function to define what gets built, for whom, and to what standard
  • Define clear service levels and success criteria for data products - accuracy, timeliness, availability - and hold delivery against them
  • Drive measurable improvement in the quality and adoption of data-informed decision-making
  • Prioritise data and reporting work coherently alongside the employer roadmap rather than as a side channel

Internal Experience (once the pod is hired)

  • Own the outcome, once the domain is in scope: the teams delivering our programmes - delivery, operations, coaching, admissions support - have tools that make their work faster and less error-prone, rather than working around the product

Delivery and Stakeholders

  • Own the outcome: engineering capacity in your domains is spent on the right things, and launches happen against clear readiness criteria
  • Act as the primary product interface with engineering across your domains, with requirements clear and ready ahead of sprint planning
  • Write clear product requirements and user stories, and clarify them through delivery rather than throwing them over a wall
  • Define launch readiness and go/no-go criteria; engineering owns the technical rollout mechanics
  • Manage expectations across a broad senior internal audience, communicating scope, risk, and timeline changes clearly and early

Candidate Specification

Product and Data

  • Prior ownership of internal data or reporting products - a data-PM, BI, or analytics-adjacent background. With the internal tooling pod starting up in future, data is roughly half the role at first, not a nice-to-have
  • A track record, as a Product Manager in a technology company or scale-up, of turning a vision and a set of headline deliverables into a sequenced roadmap a team can ship against
  • Strong data and analytics capability: defining data products, working with analytics tooling, and setting service levels for accuracy, timeliness, and availability
  • Experience of working with a newly formed team, or of standing up a product practice where none previously existed
  • Proficient in requirements gathering and in writing product requirements and user stories that engineers can act on

Stakeholder and Communication

  • Comfortable telling a senior stakeholder something they do not want to hear, early, with a recommendation attached
  • Strong written communication: you can write a clear proposal, a concise decision record, or a stakeholder update that lands without needing translation

Ways of Working

  • Calibrated to what is already decided. On the data portfolio, nothing is set and the direction is yours to define. On Employer Experience, the vision and the headline deliverables are set; the sequencing, scoping, and detail are yours to build
  • Outcome ownership over feature delivery. You question whether the proposed solution is the right one, not just whether it can be built
  • Comfortable with ambiguity. Small pods mean limited process overhead. You make good decisions with incomplete information and know when to escalate versus when to proceed
  • AI-first mindset. We are an AI company and expect our product practice to reflect that; you use AI tooling actively rather than being curious about it from a distance
Senior Product Manager at Cambridge Spark
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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