Charlotte Tilbury Beauty on cord

Charlotte Tilbury Beauty

Global Senior eCommerce Manager

External position
London, UK
Hiring internally for Charlotte Tilbury Beauty?
Retail · E-Commerce
Dare to dream it, dare to believe it, dare to do it!
Active
over 6 months ago
Posted
2 months ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Business Development Manager
Experience level: Senior, Lead
Core skills considered: Business development, Business Development Strategy, Stakeholder Management, Commercial recruiting, Customer profiling
Other skills considered: Customer service, Customer support, CRM, Data Analysis, Project Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Global Senior eCommerce Manager plays a pivotal role in driving the commercial success and digital performance of CT.com. This role is responsible for optimising the strategic trading and promotional calendar through a deep understanding of the consumer, commercial performance, stock position and site experience to maximise conversion, revenue and profitability.


Responsibilities

As a Global Senior eCommerce Manager you will

Team Management

  • Support the day-to-day leadership of an ambitious and skilled team, ensuring executional excellence while identifying development opportunities and securing the tools required to drive professional growth.
  • Lead by example, promoting a culture of agility, accountability and limitless thinking.
  • Represent and support the Head of eCommerce in senior stakeholder meetings as required.

Trading & Commercial Strategy

  • Work closely with the Head of eCommerce to align strategic priorities, commercial targets and performance goals.
  • Feed ideas and learnings into the trading calendar, challenging whether forward plans provide sufficient opportunity in line with trading performance and supporting the sizing of initiatives.
  • Own recommendations for promotional thresholds, mechanics, best practice and testing to drive specific KPIs, ensuring briefs are accurate and clearly articulate the customer and marketing hook.
  • In partnership with trading colleagues, distil weekly and monthly performance reporting into actionable short- and long-term insights, identifying reporting improvements that shift focus to the actions required.
  • Maintain a holistic view of sales, traffic, conversion, AOV, margin, stock availability and customer behaviour to inform trading decisions.
  • Oversee landing-page analysis, taking channel traffic into account, and align with the eCommerce Assistant Manager on PDP and PLP optimisation priorities and success measurement.
  • In partnership with the Head of eCommerce, build relationships with global commercial partners to optimise calendar activity and unlock global opportunities, including AOV drivers, acting as the key eCommerce contact.
  • Maintain line of sight across site P&Ls, contributing to decisions on commercial levers including shipping, discounting and promotional investment.
  • Maintain visibility of excess and at-risk inventory, contributing ideas to support sell-through and clearance while protecting margin and brand equity.

Forecasting, Stock & Operational Readiness

  • Support global demand and sales forecasting in partnership with Supply Chain, Finance and key eCommerce colleagues, ensuring plans are aligned with business benchmarks and trading priorities.
  • Challenge forecasts and assumptions where required, identifying risks, opportunities and mitigation plans.
  • Maintain senior visibility of stock availability, intake, allocations, excess inventory and key operational constraints that could impact delivery of the trading plan.
  • Partner with the eCommerce Merchandise Manager and Supply Chain to ensure stock risks, back-in-stock opportunities and availability changes are translated into clear commercial actions.
  • Ensure launches, promotional activity and peak trading periods are supported by appropriate stock and operational readiness.
  • Input into retail and KPI forecasting cycles, including 9+15, identifying opportunities to improve accuracy and efficiency.
  • Ensure changes to forecasts, shipping propositions, stock availability or operational constraints are reflected in the trading calendar and communicated to relevant stakeholders.

Site Optimisation & Digital Experience

  • Act as the primary eCommerce contact for Tech Product Managers, providing clear scope and briefs for new requirements while distilling commercial priorities, constraints and best practice.
  • In partnership with the Head of eCommerce, interrogate and build business cases and delivery forecasts linked to the technology roadmap, presenting recommendations to Finance, CGTO, Product and other senior stakeholders.
  • In partnership with the eCommerce Manager, manage on-site tools as commercial trade levers, understanding and cascading their impact and opportunities through weekly and monthly reporting.
  • Own the relationship with Algolia, ensuring relevance and discoverability through oversight of day-to-day use and roadmap opportunities in partnership with the Tech Product sponsor.
  • Host and coordinate Algolia QBRs, ensuring actions and opportunities are aligned to eCommerce priorities.
  • Maintain a view of industry activity, emerging tools and digital innovation, bringing commercially relevant recommendations to the eCommerce Director.

Requirements

  • Strong commercial acumen with an understanding of trading levers, forecasting, stock risk, profitability and customer journey optimisation.
  • Ability to translate sales, stock and customer data into clear commercial actions.
  • Strong communication, influencing and upward stakeholder-management skills.
  • Excellent organisational, analytical and problem-solving capability.
  • Strong technical literacy and proficiency in analytics tools and reporting dashboards.
  • Ability to mentor and develop team members, fostering a high-performance, proactive and collaborative culture.

In addition to the above, we would LOVE if you have

  • Knowledge of vector databases and retrieval strategies.
  • Experience with recommender systems and ranking models.
  • Familiarity with LLM evaluation tools (e.g., RAGAS, TruLens, LangSmith, Arize).
  • A working understanding of cloud networking and platform infrastructure.
  • Experience in e-commerce or retail environments.

Company Benefits

  • Generous staff discount
  • Generous monthly product gifting
  • 25 days holiday plus bank holidays
  • Hybrid, flexible working with core hours between 10am and 4pm
  • Dog friendly office on Monday and Fridays
  • Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
  • Other fabulous benefits such as life assurance, birthdays off work and pension contribution
Global Senior eCommerce Manager at Charlotte Tilbury Beauty
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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