Chaucer Group on cord

Chaucer Group

Exposure Management Operations Manager

External position
London, UK
Hiring internally for Chaucer Group?
Insurance
The Team of Leaders
Posted
3 days ago
Checked
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23 hours ago

Skills & Experience

Job roles: Operations
Experience level: Senior, Lead
Core skills considered: Project Management, SQL, Business Analysis
Other skills considered: Stakeholder Management, Communication software

Logistics

Base salary: Undisclosed
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Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

This is a senior key role in the Chaucer Exposure Management (EM) teams responsible for overseeing EM operational processes and acting as the bridge between EM team and the Chaucer Technology (CTG) team. The role holder will own the annual plan of EM operational tasks, ensures that operational processes are documented and completed to agreed deadlines, working in tandem with CTG to ensure operational need to EM team are understood and met.


Main Duties

  • Maintain a detailed annual plan of all EM specific operational tasks for the year and ensure that this understood across the wider EM team. All system upgrades, patching, housekeeping and other technology activity affecting EM should be scheduled around the key deliverables in this plan.
  • Work with all relevant teams to ensure all EM operational processes are completed as per agreed deadlines, with appropriate controls and checks in place that are understood and followed.
  • Ensure that all EM operational workflow processes, including those handled by the CTG team, are mapped out and documented, together with the inputs and outputs of key servers, systems and applications, and that this documentation is reviewed regularly for appropriateness and that these include business outcomes, acceptance criteria and benefits.
  • Work with the CTG team to set clear and appropriate SLAs for all operational tasks handled outside of the EM team, establishing these where they do not currently exist.
  • Ensure that permission grids / groups and housekeeping processes for all EM systems and applications (in-house and vendor) are appropriate, understood and maintained with clear ownership, and that vendor system requirements are understood by the CTG team.
  • Work with the CTG team to ensure that all technology requirements are in place for any external data sharing.
  • In conjunction with the EM senior leadership team, and working closely with the CTG team, ensure that development items for the in-house Pricing and Aggregation system or wider EM processes are prioritised in line with EM and wider business needs, including considerations for risk reduction and Regulatory requirements.
  • In conjunction with the EM senior leadership team, identify where additional reports are required and work with the Chaucer data team to ensure these are created.
  • Provide operational and technical support to the EM team and the wider Chaucer business, liaising with the CTG team and vendor support teams as required, and provide EM expertise to the CTG team.
  • Keep abreast of new developments in EM tooling, catastrophe science and the (re)insurance market, and recommend where processes could be made more efficient or new tooling implemented to improve EM workflows.

Other Responsibilities

  • From time to time take part in relevant projects within Exposure Management or throughout the wider business. Noting that Chaucer has a number of upcoming transformation projects.
  • Act as the operational lead for the Exposure Management team on any major platform or system transition, working with the Chaucer Technology team and relevant vendors to plan and coordinate data migration, parallel running and cutover activities, ensuring these are scheduled around key Exposure Management deliverables as per the annual plan.
  • Work with the Chaucer Technology team to ensure that all environments, test data and user access requirements are in place to support the testing of new or upgraded Exposure Management systems and applications, and coordinate the resolution of any issues identified through testing.
  • Ensure that all upstream and downstream dependencies on existing Exposure Management systems and applications are documented ahead of any system change, and that an agreed plan is in place for how these will be migrated, remediated or retired.
  • Keep up-to-date with new science and technological developments in the Catastrophe Management field, and also relevant news and developments within the (re)insurance market itself.
  • Participate in the Catastrophe Underwriting Group if required.

Relevant Experience

  • Experience with Exposure Management applications and tooling
  • Experience within an Exposure Management or Catastrophe Modelling team (desirable)

Technical Skills

  • Proficient using at least one model vendor catastrophe platform (Moody's RMS preferred)
  • Proficient using at least one aggregation model vendor platform (Verisk Sequel Impact preferred)
  • SQL programming skills, in particular with a focus on cat model output analysis and manipulation
  • Good knowledge of the build and financial output of catastrophe models
  • Strong understanding of insurance and reinsurance financial terms
  • Experience using in house modelling and aggregations systems (desirable)
  • Other programming languages (desirable)
  • Experience in project management (desirable)
  • Advanced excel (desirable)

Education

  • Educated to degree level (desirable)
  • Other relevant professional qualifications (or progress towards) such as CSCR, ACII, CRM, CCRA (desirable)

Personal Skills

  • Attention to detail
  • Willingness to use initiative to solve problems
  • Excellent communications skills with the ability to present complex information clearly and concisely
  • Good interpersonal and influencing skills with the ability to build effective relationships
  • Professional attitude to meeting deadlines and objectives
  • Highly motivated and prepared to go the extra mile
  • Flexibility and ability to prioritise
  • Organised
Exposure Management Operations Manager at Chaucer Group
Position posted 3 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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