Checkout.com on cord

Checkout.com

Senior Engineering Manager

External position
London, UK
Hiring internally for Checkout.com?
FinTech · Payments
Our mission is to enable businesses and their communities to thrive in the digital economy.
Active
over 6 months ago
Posted
a month ago
Checked
cord regularly checks that external positions are still open
23 hours ago

Skills & Experience

Job roles: Engineering Manager
Experience level: Senior, Lead
Core skills considered: .NET, C#, REST, APIs, Microservices
Other skills considered: React, Typescript, Python, AWS, Terraform

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Checkout.com is looking for an ambitious Senior Engineering Manager to join our Disputes team. Our mission is to build the tools, services, and models that help merchants manage and win disputes at scale - reducing the cost and operational burden of chargebacks while protecting revenue for our merchants and our business.

Disputes sit at the intersection of merchant-facing products, complex scheme and regulatory processes, and data-driven decisioning. Our team owns the full stack, anchored by a .NET back end that manages the dispute lifecycle and integrates with card schemes, alongside the front-end experiences merchants use to track and respond to disputes and the machine learning models that predict outcomes and recommend the best action on every case.

We're building for scale, and that scale brings ambiguity, shifting priorities, and the occasional setback - so we're looking for a resilient leader who has built and sustained high-performing teams, learned from failure, and come back stronger. Above all, you'll be someone who drives predictable delivery and operational efficiency: shipping consistently, running systems reliably, and continuously improving how the team works. The ideal candidate has operated across both enterprise and scale-up environments and has a proven track record of driving growth within large, complex, regulated organisations.


Key Responsibilities

  • Lead a team centred on a .NET back end, with front-end and machine learning components, helping engineers establish and validate their understanding of technical architecture and design end-user-centric systems and tools.
  • Own predictable, high-velocity delivery - establishing healthy engineering practices, sensible estimation, and a smooth path from idea to production so the team ships consistently and sustainably.
  • Drive operational efficiency and reliability by automating processes - including monitoring and alerting - meeting SLAs/SLOs, reducing operational cost, and minimising toil to keep the team focused on high-value work rather than firefighting.
  • Continuously improve delivery and operational metrics (e.g. cycle time, deployment frequency, change failure rate, and incident response), using data to identify bottlenecks and raise the bar over time.
  • Manage team engineers across various seniority levels and disciplines while staying hands-on when needed. Cultivate an inclusive environment where every team member feels they belong, and mentor them in both their career development and interpersonal skills. Make a good team great, and keep it great.
  • Oversee quarterly execution of roadmap delivery, ensuring the team stays focused on the right priorities and manages efficiently through dependencies and cross-functional hurdles.
  • Collaborate across Engineering, Product, and Operations to deliver solutions for merchant and internal dispute use cases.
  • Build and strengthen relationships with engineers, managers, and people leads across multiple teams.
  • Operating in a highly regulated financial space, ensure compliance with a range of control frameworks - from internal stakeholders such as InfoSec and Internal Audit, to external auditors, card schemes, and regulators.
  • Oversee the responsible use of machine learning and AI in dispute decisioning, leading the team to develop the infrastructure, tooling, and governance required to run models safely and at scale in production.

About You

  • A resilient leader who has learned from setbacks and failures and consistently comes back stronger, keeping teams steady and delivering through periods of change and ambiguity.
  • You thrive on pace. You're energised by a high-growth environment, comfortable making decisions with imperfect information, and you keep the team moving and shipping when priorities shift under you.
  • A proven track record of driving predictable delivery and operational efficiency - improving throughput, reliability, and the team's cost of operation, and using metrics to back it up.
  • Proven experience building, growing, and sustaining high-performing engineering teams over time - not just standing them up.
  • Experience across both enterprise and scale-up environments, with a demonstrated track record of driving growth and delivery within large, complex, regulated organisations.
  • A strong back-end engineering background, ideally in .NET / C#, leading teams building scalable, event-driven services and APIs. Comfortable also overseeing front-end and machine learning work, able to earn credibility and make sound trade-offs across disciplines even where you aren't the deepest expert.
  • Able to partner with Product Management to assess technical feasibility, provide capacity estimates, and balance new features against architectural health.
  • Excellent time management and proactive problem-solving skills.

Company Benefits

  • Competitive Salary & Performance Bonus
  • Cutting Edge Technology & Latest IT tools
  • Company retreat (surprise annual trips)
  • Flexible working, 24 days of paid leave and Birthday off
  • Season Ticket Loan, Cycle to Work Scheme, comprehensive benefit plans
  • Internal community groups and cultural events
  • Employee-led community outreach, payroll giving and a volunteering day
  • A global wellness programme and private health insurance
  • Tailored career development and learning pathways
  • Peer recognition program and quarterly Hero Awards
Senior Engineering Manager at Checkout.com
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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