Citi on cord

Citi

Vice President (VP), Engagements and Issue Quality Control Lead

External position
Belfast, UK
Hiring internally for Citi?
Banking · Finance
A bank built for a world of complexity
Posted
a month ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: CRO
Experience level: Lead, Leadership
Core skills considered: Stakeholder Management
Other skills considered: Communication software

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Vice President (VP), Engagements and Issue Quality Control Lead will be responsible for supporting the business in coordinating non-regulatory audits/reviews (engagements) from planning to reporting, including the maintenance of technological solution for reporting of engagements status to senior management to provide data driven insights. Additional responsibilities include the coordination and comprehensive management of issues and non-regulatory engagements with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. This includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline.


Key Responsibilities:

  • Create and continuously maintain a comprehensive, centralized view of the progress of planned non-regulatory engagements with potential impact to the business processes and teams, including planned coverage of internal control functions.
  • Design and deploy reporting capability using technical solutions to ensure effective and timely communication of progress of these engagements including scope, impact on the business teams and prompt escalation of potential concerns.
  • Contribute to a robust process for reporting key updates of non-regulatory engagements status, and escalating areas of concerns in timely manner. Valuable input would primarily derive from engagements support activities.
  • Utilize analytics tools to assess issue themes and trends together with their associated root causes and risks. Analysis should drive valuable propositions around thematic or targeted remediation.
  • Support identification and analysis of potential control gaps and operational risks for the business and the franchise, leveraging data analysis to assess impact.
  • Establish a network of key stakeholders in control functions to enable effective collaboration and partnership during engagements
  • Engage Internal Audit (IA), Operational Risk Management (ORM), Compliance, etc. on Audit/Exam scoping, bringing in SMEs as needed, to manage exercise scope; get business de-scoped where it makes sense.
  • Support the business throughout all phases of the review/exam lifecycle by:
  • Advising on scope determination, advising business/function on the drafting of responses to optimize for positive outcomes.
  • Challenging response drafts for adequacy before submitted back.
  • Assist issue owners in issue lifecycle activities should Issues/CAPs be raised from the engagement.
  • Execute Issue Quality Control activities across the full issue lifecycle in line with Issue Management, Quality Controls, and where required Quality Assurance procedures.
  • Assess issue pervasiveness, challenge severity, impact and navigate management in the drafting of risk driven observations.
  • Challenge Management's proposed remediation approach ensuring that it addresses root causes, it is sustainable and adheres to external (regulatory) & internal (policy) requirements.
  • Support key stakeholders in the design and development of corrective action plans to address identified control gaps or failures
  • Leverage lessons learned from prior IQC reviews to improve the quality of remediation & timely closure of issues

Qualifications:

  • Minimum of 6-10 years of experience in Internal Audit, Operational Risk Management, Compliance or other control-related functions in the financial services industry.
  • Proven experience in implementing sustainable technical solutions for reporting and data insights, and handling large datasets.
  • Proficiency in Microsoft Office suite, particularly Excel, Power Query, Power BI, PowerPoint, and Word. Experience in Python and Gen AI for data analysis/scripting.
  • Strong problem-solving and decision-making skills.
  • Proven experience in control related functions in the financial industry.
  • Strong analytical skills to evaluate complex risk and control activities and processes.
  • Ability to identify, measure, and manage key risks and controls.
  • Strong knowledge in the development and execution for controls.
  • Understanding of compliance laws, rules, regulations, and best practices.
  • Understanding of Citi's Policies, Standards, and Procedures.
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
  • Advanced English Skills required.
  • Ability to manage multiple tasks and priorities.

Company Benefits

  • Live Well, Stay Healthy - Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • Paid Parental Leave - We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • Save Well, For Now and Your Future - We empower our employees to manage their financial well-being and help them plan for the future.
  • Keep Learning - Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • Be Well, Take Time Off - We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
  • Support Your Community - We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
Vice President (VP), Engagements and Issue Quality Control Lead at Citi
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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