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ClearRoute on cord

ClearRoute

Product Manager - AI Products

London, UK
Software Development · Consultancy
Your Route to Live
The company is no longer hiring for this position.

Skills & Experience

Job roles: Product Manager
Experience level: Mid, Senior
Core skills considered: Product Management, Product Roadmap, Stakeholder Management, Artificial Intelligence, Machine Learning

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

About Us:

ClearRoute is an engineering consultancy bridging Quality Engineering, Cloud Platforms and Developer Experience. We help enterprises reliably bring high-impact digital products to market faster, cheaper, and safer, working with technology leaders facing complex business challenges.

We take as much pride in our people, culture and work-life balance as we do in making better software. We’re not just making better software. We’re making the making of software better. Collaborative, entrepreneurial and dedicated to problem solving, we bring the step change our customer need to sustain innovation. Our values challenge us to do the best we can for ClearRoute, our customers and most importantly our team. This is an opportunity for you to build the organisation from the ground up, use your voice to drive change and help transform organisations and problem domains.

Role:

We're looking for a Product Manager who thrives at the intersection of business process and applied AI. You'll work directly with our clients and stakeholders to understand how work actually gets done today; the workflows, handoffs, bottlenecks, and decision points and translate that understanding into AI-powered products that measurably improve how our clients business operates.

This isn't bolting a chatbot onto an existing process, we need someone who can sit with an operations team, map the real workflow (including the messy exceptions), identify where AI genuinely creates leverage vs. where it doesn't, and then own the product from opportunity discovery through to a shipped, adopted solution.

You'll have ownership of products that touch how people actually work, not just internal tooling or greenfield experiments. You'll work alongside engineers and applied AI specialists who care about building things that hold up in production, not demos. And you'll be doing this across a portfolio of real business processes, which means constant variety and a fast-growing skill set at the leading edge of applied AI.

Key Responsibilities:

  • Discover and map business processes. Run workshops, shadow teams, and analyze operational data to build an accurate picture of how a process works today.

  • Identify AI-suited opportunities. Distinguish between processes that genuinely benefit from AI (ambiguity, judgment, unstructured data, pattern recognition at scale) and those better served by simple automation or process redesign alone.

  • Define the product vision and roadmap. Translate process insight into a prioritized roadmap for AI-powered tools; copilots, agents, decision-support systems, workflow automation, with clear success metrics tied to business outcomes (cycle time, error rate, cost-to-serve, employee time saved).

  • Write clear, buildable specs. Produce PRDs, user stories, and acceptance criteria that engineering and applied AI/ML teams can execute against, including where model behavior is probabilistic rather than deterministic.

  • Partner closely with engineering, design, and applied AI/ML teams to scope feasibility, define evaluation criteria for model performance, and manage trade-offs between accuracy, latency, cost, and user trust.

  • Own the human side of adoption. Design for how the AI product fits into a person's actual workflow, not just the model, but the review steps, escalation paths, and trust-building UX that determine whether it gets used.

  • Measure and iterate. Set up feedback loops and instrumentation to track whether the product is actually changing the process outcomes it was built for, and iterate based on real usage.

  • Communicate with stakeholders at every level, from the people doing the work day-to-day to executive sponsors who need to see ROI.

Required Experience:

  • 4+ years of product management experience, with at least 1–2 years working directly on AI/ML-powered products (not just "using AI tools", experience shipping products with AI/ML at their core).

  • Demonstrated experience mapping and redesigning business processes (e.g., through business analysis, process consulting, ops roles, or similar), you're comfortable with tools like process maps, value stream mapping, or service blueprints.

  • Ability to have a technically credible conversation with engineers about model capabilities, limitations, evaluation, and failure modes, without needing to build the models yourself.

  • Strong stakeholder management skills, you can run a workshop with frontline staff in the morning and present a business case to leadership in the afternoon.

  • A track record of shipping products that were actually adopted, not just launched.

Desirable Experience:

  • Experience in a professional services or consulting environment, working across multiple client domains.

  • Familiarity with LLM-based product patterns (agents, RAG, copilots) and their practical limitations in production.

  • Background in operations, business analysis, or process improvement (Lean/Six Sigma exposure is a plus).

  • Experience setting up evaluation frameworks or human-in-the-loop review processes for AI outputs.

Working at ClearRoute:

We have grown from six founders to 180+ people across five countries in three years, and what sets us apart isn't the pace, it's how we grow.

  • Real flexibility, in practice. We trust you to perform at your best and still have a life outside of work, with genuine hybrid working, a home office budget, an open feedback culture where your voice shapes decisions, and time off when life needs it (birthday included).

  • When ClearRoute wins, you win. We offer profit share so success is shared, meaningful recognition for great work, and benefits that look after you and your family, including private healthcare, competitive salary benchmarking, and a confidential employee assistance program covering counselling, mental health support, and financial wellbeing.

  • A community you'll genuinely want to be part of. Interest based communities like running and book clubs, Women in Tech group, monthly socials, and cross regional events bring people together across the company. An inclusive, collaborative culture where you don't need to conform to succeed, where people support one another and feel comfortable being themselves.

  • Where meaningful work meets real growth. You will tackle complex, real world problems at the forefront of platform engineering, AI, security, and scalable systems. Your growth is supported by learning budgets, Udemy access, a clear career framework, internal mobility, and thought leadership opportunities that take your impact beyond ClearRoute.

At ClearRoute, we believe diverse perspectives lead to better outcomes, and inclusion creates the conditions for everyone to thrive. We are proud to have built a family friendly working environment and have many employees who have caring responsibilities alongside work. We welcome applications from people who require flexibility and will be happy to discuss needs on an individual basis.

We are committed to fostering a culture where all team members feel respected, supported, and empowered to do their best work. We celebrate individuality and our differences and understand that some differences may mean that you require changes made to the interview process. We are happy to cater to your needs to make the interview accessible, if this is something you require please let us know by emailing us at join@clearroute.io

Company Benefits

Profit share
Private Health Insurance (for employee & dependants)
Private Pension Scheme
50% subsidy of gym membership
26 days holiday + public holidays
Life Assurance
Electric Car scheme
Wellbeing support platform
L&D annual budget per employee

Interview Process

Two stage interview process

Skills of candidates in conversation

Product Roadmap
Product Strategy
Product Management
Agile
Product analytics
Jen on cord
TA Specialist
Active 21 hours ago
ClearRoute are no longer hiring for this position.

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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