Clinical Partners on cord

Clinical Partners

Performance Marketing and Growth Manager

External position
Remote in UK
Hiring internally for Clinical Partners?
HealthTech · Mental Health
Get exceptional mental healthcare from the UK's largest private practice, face-to-face and online.
Posted
4 days ago
Checked
cord regularly checks that external positions are still open
3 hours ago

Skills & Experience

Job roles: Growth Marketing
Experience level: Mid, Senior, Lead
Core skills considered: SEO, Data Analysis
Other skills considered: Marketing strategy

Logistics

Base salary: £60K - £65K
Employment type: Permanent
Remote working: Remote
Work from: Within United Kingdom
Visa sponsorship: Not available

Job Description

The Performance Marketing & Growth Manager is responsible for driving high-quality consumer demand by understanding how people research, evaluate and decide to access mental health services.

The role focuses on aligning marketing activity, media channels and digital experience with the real needs of consumers at different stages of their journey. By combining data, consumer insight and channel expertise, the role ensures marketing investment translates into meaningful engagement, high-quality leads and sustainable revenue growth.

Working closely with Digital, Proposition, Customer Growth and Marketing teams, the role helps ensure Clinical Partners is visible and compelling throughout the consumer research and decision process.


Accountabilities and Deliverables

Understanding the Consumer Journey

  • Develop a deep understanding of how consumers research and evaluate mental health services, particularly neurodevelopmental and psychological conditions.
  • Map the consumer journey from initial awareness and research through to booking and engagement with services.
  • Analyse how consumers interact with different marketing channels and touchpoints throughout this journey.
  • Use search behaviour, performance data and consumer insight to identify opportunities to improve engagement and progression.
  • Ensure marketing activity reflects the real questions, concerns and motivations consumers have when seeking support.

Media Strategy and Performance

  • Develop recommendations across the full media cycle, recognising that different channels support different stages of the consumer journey.
  • Ensure marketing activity supports discovery, research and decision-making rather than focusing solely on last-click conversion.
  • Continuously evaluate the effectiveness of media investment across channels and recommend adjustments to maximise growth.
  • Use insight and performance data to refine channel strategy, messaging and media allocation.

Paid Media and Search

  • Own the strategy and performance of paid search and paid social activity.
  • Ensure campaign structures reflect consumer search intent and decision stage.
  • Work closely with agencies to ensure campaigns are optimised to deliver high-quality leads and strong commercial outcomes.
  • Identify opportunities to expand reach and capture demand earlier in the consumer research journey.

SEO Strategy and Development

  • Own the SEO roadmap for the organisation.
  • Work with agencies and internal teams to improve search visibility across priority services and conditions.
  • Ensure content and technical improvements reflect how consumers search for information about symptoms, diagnosis and treatment.
  • Collaborate with digital and content teams to ensure SEO activity supports the wider customer journey.

Conversion and Experience Improvement

  • Work closely with the Digital Product Manager and Customer Growth team to improve progression through the digital journey.
  • Identify where messaging, landing pages or user experience can better support consumer decision making.
  • Use behavioural insight and performance data to guide improvements to the website and marketing funnel.
  • Focus on improving engagement and conversion rather than simply increasing traffic.

Commercial Performance

  • Ensure marketing activity is clearly connected to commercial outcomes including lead generation, booking rates and revenue growth.
  • Monitor key metrics such as acquisition cost, conversion rates and return on ad spend.
  • Identify opportunities for increased marketing investment where performance supports growth.
  • Develop business cases to support expansion of successful channels and initiatives.

Agency Management

  • Manage relationships with external agencies delivering PPC, SEO and related services.
  • Ensure agencies operate with a clear understanding of consumer behaviour, commercial priorities and performance expectations.
  • Hold partners accountable for delivering measurable improvements.

Collaboration Across Teams

  • Work closely with Proposition Managers to ensure marketing activity reflects the positioning and strengths of each service.
  • Partner with Marketing Services to ensure campaigns and creative assets support performance objectives.
  • Collaborate with Customer Growth and Experience teams to understand how marketing activity translates into real consumer behaviour.
  • Ensure insights from performance marketing inform wider organisational decision making.

Requirements

Skills and Abilities

  • Strong experience in performance marketing with particular strength in PPC and SEO.
  • Experience developing acquisition strategies that align marketing activity with consumer behaviour and decision making.
  • Strong analytical skills with the ability to interpret marketing performance data and identify opportunities for improvement.
  • Experience managing external agencies and performance marketing partners.
  • Ability to connect marketing activity with commercial outcomes such as lead generation and revenue growth.
  • Experience working collaboratively across teams to improve marketing performance and customer experience.
  • Experience in consumer services, healthcare or regulated environments is advantageous but not essential.

Behaviours

  • Commercially focused with a clear understanding of how marketing activity contributes to business growth.
  • Curious about consumer behaviour and motivated to understand how people research and choose services.
  • Analytical and comfortable working with performance data and marketing metrics.
  • Action oriented and able to move quickly from insight to implementation.
  • Collaborative and effective at working across digital, marketing, operational and clinical teams.
  • Comfortable challenging assumptions and proposing improvements.
  • Organised and able to manage multiple initiatives simultaneously.
  • Motivated by delivering measurable impact and continuous improvement.

Company Benefits

  • You’ll be fully equipped to enable remote working.
  • 25 days paid holiday (increasing with service to 28 days) plus bank holidays.
  • A day off for your birthday.
  • Company events, including Christmas parties and Team building days.
  • Free coffee onsite at our head office in Semley.
  • Opportunities to take part in charitable events.
  • Flexible working opportunities to fit around your personal and family life.
  • Access to a Wellbeing portal and Employee Assistance Programme (EAP).
  • Eyecare Scheme/Company contribution towards eye tests and glasses.
Performance Marketing and Growth Manager at Clinical Partners
Position posted 4 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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