Crown Agents Bank on cord

Crown Agents Bank

Operational Risk and Business Manager

External position
London, UK
Hiring internally for Crown Agents Bank?
Banking · Payments
Moving money where it's needed
Posted
a month ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Risk and Compliance
Experience level: Senior, Lead
Core skills considered: Business Analysis, Stakeholder Management, Process management, Project Management
Other skills considered: Communication software, Corporate finance, Risk mitigation, Escalations handling

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

This role supports the Head of Commercial Risk & Business Management and the business in Front office Global Markets. The Operational Risk and Business Manager will be supporting the Chief Commercial Office strategic agenda to optimise Global Markets, client coverage, financial performance, and operational & organisational efficiency. Partnering with the business and risk function to identify assess and manage its processes and risks within agreed risk appetite using the organizations risk framework. Support the product and sales business to proactively drive product development and implementation, adherence to the risk and conduct framework, policy and regulation compliance and changes. Implement industry wide best practices for risk management and ensure alignment across the organization.


Role Responsibilities

Business Growth & Planning

  • Partner with senior business heads across FX Trading, Global Markets Treasury, Sales, Trade Finance and Product and Payments to develop and implement operational strategies, which drive trading performance, identify growth opportunities and improve process efficiency.
  • Business Management activity
  • Continuously optimise day-to-day Front Office operations, identifying and implementing efficiencies across Trading and Sales workflows
  • Collaborate cross-functionally with Risk, Compliance, and Operations teams to ensure regulatory compliance, internal policy adherence and effective risk management
  • Act as liaison between Global Markets and Banking Front Office, leadership, and other departments e.g. Risk, CEO Office, Compliance, Legal, Operations, Transformation and Technology
  • Support budgeting and forecasting, ensuring alignment with business objectives and performance targets
  • Lead, drive and support product development and strategic change from ideation to execution, designing scalable solutions and removing operational barriers
  • Relationship and cost management of all third-party vendor platforms and service providers (Bloomberg, Refinitiv, 360T, Integral, etc.), ensuring operational continuity
  • Establish business governance in conjunction with Desk and Sales Heads ie. Regular business reviews, management meetings.
  • Production and delivery of formal top-quality presentations for Board meetings, Shareholder meetings, Senior Management meetings, Strategy sessions and other such forums.
  • Monitor and improve metrics and processes to measure the effectiveness of Sales and Relationship Management.
  • Implementation and maintenance of management information data sets.
  • General support to Head of Commercial Risk and Business Management, Chief Commercial Officer and broader Exco.

Project Management

  • Work in close coordination with product, technology, operations, and business heads on strategic projects.
  • Ensure horizon scanning observations are considered for business impact and implement enhancements as required.
  • Organize and prioritize critical issues and required information for Heads of Business to facilitate efficient decision making.
  • Act as a point of contact between Head of Commercial Risk and other stakeholders, providing oversight and guidance to projects of high importance.
  • Manage new initiatives and strategic projects, as requested by the Head of Business, other lines of lines of business or self-identified.

Risk Management

  • Proactively support the business in managing operational and regulatory risks within the Firm's risk appetite framework, escalating issues as needed to senior leadership
  • Identify, escalate, and mitigate business risks that could impair our ability to do business.
  • Maintaining the requirements of the Enterprise Risk Management Framework and the Operational Risk Management Policy for Treasury and FX, ensuring that a robust control framework exists and operates effectively to oversee operational and compliance risk effectively.
  • Review and enhance current Front Office operational risk governance tools and reporting, driving adoption of technology and tooling to automate controls.
  • Develop and promote the use of risk data in the first line of defence, reporting to relevant monthly enterprise-wide forums.

Qualifications

University degree required (BA/BSc). UK Regs and Derivatives and operational risk management essential but not required


Experience

  • Proven experience in first line of defence risk and controls or operational risk manager capacity
  • 8+ years of relevant experience with proven ability to work in a global capacity.
  • FX & Derivatives product knowledge, awareness of technology and infrastructure, as well as an understanding of G10, Emerging and Frontier Market business challenges.
  • Understanding of payments and receivables, Trade Finance and Money Market products.
  • Proven experience working with sales processes for Commercial banking clients and regulatory understanding.
  • Proven experience in a Business Manager role within a top tier Financial Services organisation.

Skills

  • Energetic and dynamic in style with a strong executive presence, and ability to present to senior management and external stakeholders with confidence.
  • Ability to identify and implement best-practice operations and solutions.
  • Strong initiative, strategic mindset, entrepreneurial spirit, and creative thinking.
  • Ability to forge strong internal relationships across a broad range of functions.
  • Self-motivated, tenacious, and able to work with high degree of independence.
  • High ethical standards and strong control mindset.
  • Highly motivated with excellent time management & prioritization skills.
  • Ability to excel and maintain a positive attitude in a high-performance, fast-paced professional environment, while managing multiple projects under tight deadlines.
  • Highest level of integrity and professionalism.
  • Excellent judgment.
  • Comfort with ambiguity and proven ability to create clarity in it.
  • Self-motivated with ability to handle multiple priorities and meet aggressive timelines.
  • Experience working in a heavily matrixed, complex corporate environment, including building, strengthening, and influencing relationships with the parent and sister companies.
  • Professional demeanour with strong written and oral communication skills, including developing coherent and concise emails and presentations.
  • Strategic analytical capabilities and strong business and financial acumen.
  • Proven people management experience.
  • Excellent interpersonal and communication skills.
  • Extensive stakeholder management experience.
  • Strategic thinker with strong problem-solving abilities.
  • Excellent analytical skills and ability to evaluate critical information accurately and report the findings.
  • Excellent written and verbal communication skills.

Company Benefits

  • You will be working for a B Corp certified financial services provider.
  • Hybrid working – 3 days a week in the office (some departments may have additional requirements).
  • Private medical insurance - health and wellbeing is important, so employees receive comprehensive Private Medical Insurance, which can be extended to partners and children, and access to online GP services with appointments available 24/7.
  • Volunteering days – 2 days a year to give back to the community, individually or in a group.
  • Income protection and life assurance – if employees become permanently unable to work through illness or disability, this is covered through income protection, our life assurance pays out to the employees’ beneficiaries.
  • Pension – we offer a pension scheme with a 2% base employee contribution and a 7% base employer contribution. The employer offers additional matching up to a maximum of 10% depending on the employee's contribution.
  • Additional benefits - we review our benefit offering regularly and offer further local benefits such as cycle-to-work and attractive employee discounts.
Operational Risk and Business Manager at Crown Agents Bank
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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