Ctrl Alt on cord

Ctrl Alt

Head of Operations

External position
Belfast, UK
Hiring internally for Ctrl Alt?
FinTech · Investment
A new way of investing is here.
Active
over 6 months ago
Posted
2 months ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Head of Operations
Experience level: Leadership
Core skills considered: Building Teams, Process management, Stakeholder Management
Other skills considered: Business Analysis, Project Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

As Ctrl Alt continues to scale, we are seeking a Head of Operations to lead, design, and continuously improve the company's operational function. This is a senior leadership role, reporting directly to the COO and working closely with the wider C-suite to ensure the business has robust, scalable, and compliant operational foundations.

The role spans multiple areas of the business and requires both strategic thinking and hands-on delivery. You will be expected to build structure where needed, streamline existing processes, and act as a key operational partner to leadership and teams across the company.


In this role you will:

  • Own and oversee the day-to-day running of core operational processes across the business
  • Design, implement, and continuously improve scalable operational workflows, controls, and documentation
  • Act as a strategic partner to the COO and C-suite, translating business objectives into effective operational execution
  • Lead operational planning and prioritisation to support a rapidly growing organisation
  • Ensure accuracy, consistency, and integrity of operational data, including oversight of reconciliations, validations, and reporting
  • Identify operational risks and inefficiencies, and proactively design solutions to mitigate or resolve them
  • Manage and deliver cross-functional operational projects and initiatives
  • Build, develop, and mentor operational capability within the team as the function grows
  • Work closely with stakeholders across product, finance, legal, and technology to ensure seamless integration of processes
  • Develop and maintain a strong understanding of the company's products, regulatory environment, rules, procedures, and internal controls
  • Act as a point of escalation for complex operational issues, driving issues through to resolution

This role will be a great fit if you:

  • Have experience leading an operations function in a fast-growing or scaling business environment
  • Have significant experience in an operations, finance, or related role, with proven ownership of processes and outcomes
  • Have a strong ability to manage complexity, prioritise effectively, and deliver against deadlines
  • Pay high attention to detail, balanced with the ability to think strategically
  • Are comfortable rolling up sleeves and leading by example in a hands-on environment
  • Have excellent written and verbal communication skills, with the ability to influence senior stakeholders
  • Are self-directed, solutions-focused, and results driven
  • Have strong problem-solving and decision-making capabilities
  • Have experience with financial products or real-world assets
  • A strong interest in fintech, tokenisation, and the future of investing

Company Benefits

  • Generous stock options for all employees at all levels
  • Daily Paid Travel Expenses - TFL and rail travel if outside of London
  • Central London Office
  • Generous pension scheme
  • IT Equipment - we'll provide you whatever you need to support your work (MacBook, display, accessories, etc.)
  • Annual £500 learning and development budget for every employee on a prepaid card to spend on books, training courses, exams, or anything else which helps you progress at work.
  • Flexibility of work hours and holidays - if you need a break, take it! We care about what you deliver, not how.
Head of Operations at Ctrl Alt
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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