Deltatre on cord

Deltatre

Digital Delivery Director

External position
Hiring internally for Deltatre?
Internet
We’re engineers, technologists, designers, innovators – we transform the way the world enjoys sport, film and TV.
Posted
a week ago
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2 days ago

Skills & Experience

Job roles: Project Manager
Experience level: Lead, Leadership
Core skills considered: Agile, Building Teams, Stakeholder Management, Project Management, Business Analysis
Other skills considered: Communication software, Escalations handling, Process management, Risk mitigation

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

This role sits within Digital Delivery, reporting to Delivery Leadership (SVP Digital Delivery) within the unit.

As Digital Delivery Director, you will own delivery excellence across a portfolio of business-critical, large and complex programmes and accounts, spanning several years. You'll be the key delivery contact point for clients, leading talented technical and project governance teams globally, owning senior stakeholder and Account Manager relationships, and taking end-to-end oversight of programmes that span offices, time zones and hemispheres - from Build through to Run and hand-over.


Responsibilities

Programme and portfolio delivery leadership

  • Programme-manage large and strategically important initiatives across the Digital Pillar.
  • Ensure delivery excellence across all accounts in your portfolio, overseeing project/programme delivery consistency, quality, and adherence to SLAs.
  • Own and analyse project delivery health, including ongoing project budget and workforce costs/GM, controlling scope and progress to ensure delivery on time, within scope and within budget.
  • Structure projects so they can respond to changing demands and needs at pace and seamlessly.
  • Bring structure to ambiguity, and proactively address roadblocks to keep progress and delivery on track.
  • Sign off on team plans and confirm that delivery schedules for each project can realistically be met.
  • Ensure regular Build review meetings are held to monitor progress and support any deviation from plan.
  • Provide visibility on capacity, resource planning and prioritisation across accounts.

Governance, reporting and stakeholder communication

  • Ensure internal senior stakeholders are updated on project progress and consulted on key decisions.
  • Ensure project governance guarantees clear, effective communication and knowledge sharing despite the complexity and scale of the programme.
  • Enable communication across product teams, stakeholders, and delivery teams through internal tools for knowledge sharing, document retention, and governance.
  • Build credibility, establish rapport, and maintain clear and consistent communication with stakeholders at multiple levels, including tech, product, design, and insights.
  • Provide weekly reporting on progress across your portfolio of projects, highlighting key milestones and risks.
  • Ensure Delivery Leadership (SVP of Delivery) and other designated senior stakeholders are kept informed on all significant risks, particularly those affecting GM.
  • Ensure project teams are following PM best practices and reporting standards.
  • Ensure project goals remain aligned with the company's strategic objectives.

Escalation, risk and incident management

  • Act as the escalation path for client concerns.
  • Act as the escalation point for major delivery risks and issues; proactively orchestrate incidents and be actively involved in incident management with the client.
  • Escalate to Delivery Leadership (SVP of Delivery) where there are conflicting priorities for the Engineering team across different clients.
  • Support Project Managers in resolving escalations that sit beyond their scope.

Team leadership and development

  • Lead, coach, and mentor a growing multi-disciplined team globally.
  • Act as line manager for Project Managers and related project leadership roles, supporting them in resolving escalations beyond their scope.
  • Coach managers in your team in effective line management.
  • Help develop a stronger Programme Management discipline across the Digital Pillar, including training and development opportunities such as workshops and internal conferences.

Client and commercial ownership

  • Manage senior client relationships, driving a strategic outlook while ensuring day-to-day matters are managed effectively through the project team.
  • Co-responsible for account growth, working closely with Account Managers and the Commercial and Technical teams to maximise up-sell, cross-sell and renewal opportunities throughout the engagement lifecycle.
  • Align with Account Managers on account strategies, ensuring delivery feasibility and appropriate resourcing.
  • Partner with Account Managers to prepare joint account reviews and client steering meetings.
  • Work with business unit leadership to influence the technical and strategic direction of the project in a way that maximises positive outcomes for Deltatre and the client.
  • Sign off on and manage closure of the Build phase with the client.
  • Ensure a Build phase retrospective takes place, feeding learnings back into Solutions/Engineering Leadership to inform future bids.
  • Manage hand-over as necessary to the Run phase and/or B2B Support & LiveOps.

Requirements

You have done this before - here's what we're looking for.


Required

  • 5+ years' Project/Programme Management experience in a fast-paced, tech-focused environment, including large-scale, multi-year, complex projects and their associated budgets.
  • Agile experience.
  • Excellent management and coaching skills.
  • Strong senior stakeholder management skills, including experience partnering with Account Management/Sales functions.
  • Excellent verbal and written communication skills in English, with the ability to communicate effectively at all levels of an organisation.
  • Track record of driving results through ambiguity in a large, complex organisation with multiple stakeholders.
  • Strong understanding of technology, process, risk, and controls, including commercial/GM awareness.
  • Experience working in an international organisation, ideally with multi-country remote teams.
  • Experience managing capacity, resourcing and prioritisation across a portfolio of concurrent projects or accounts.
  • Experience with incident management and client-facing escalation handling.
  • Ability to influence, build trust and credibility, and motivate cross-functional teams and collaborators without formal authority.
  • Comfortable balancing multiple concurrent projects in a scaled agile, fast-paced, international environment.
  • Able to travel regularly.

Valued

  • Experience representing and running large, cross-functional software projects, and communicating strategy, goals, and progress to varied audiences.
  • Experience within the digital and sports industry.
  • Comfortable collaborating with engineering, product, design, data science, and research teams, as well as individual contributors, C-suite, and vendors.
  • A hands-on willingness to personally help solve problems that move the programme forward.
Digital Delivery Director at Deltatre
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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