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Docker

Sales Operations Manager

External position
Remote anywhere
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Posted
a week ago
Checked
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10 hours ago

Skills & Experience

Job roles: Business Operations
Experience level: Mid, Senior, Lead
Core skills considered: Business Analysis, Business development, Business Development Strategy, CRM, Data Analysis
Other skills considered: Project Management, Salesforce, Stakeholder Management, Technical Writing, Communication software

Logistics

Base salary: €85K - €110K
Employment type: Permanent
Remote working: Remote
Work from: Anywhere
Visa sponsorship: Not available

Job Description

We are seeking an experienced Sales Operations Manager to join our Revenue Operations team who are responsible for optimizing the success of Docker's Sales & GTM teams to accelerate our revenue growth.

Your primary focus will be supporting our global Sales organisation, with a focus on EMEA and APAC. You will build and streamline sales processes and systems, design territories and segmentation models, support forecasting and pipeline inspection, manage quota models, and manage projects from conception to release. You will work alongside GTM leadership to define, build and document processes and overall sales strategy and planning, and partner with the dedicated Operations owners for BDR, SE, TAM, Renewals and Channel where your work overlaps with theirs.

An ideal candidate is a start-up builder who has experience working with Sales teams and has worked closely with Salesforce, Gong, ZoomInfo, RingLead and LinkedIn Sales Navigator. This role reports to the Director of Sales Operations and is based in EMEA.


In this role, you will:

  • Support the global Sales leadership team, with a focus on EMEA and APAC, in running their business
  • Design and maintain territory and segmentation models, and document account engagement models, with a focus on EMEA and APAC
  • Support forecasting processes and pipeline inspection, working with Sales leadership to ensure good forecast hygiene and accuracy in Gong
  • Help manage GTM quota and compensation models
  • Assist in the fiscal year planning cycle
  • Partner with the dedicated Operations owners for BDR, SE, TAM, Renewals and Channel to ensure aligned processes, quotas and territories across teams
  • Manage and prioritise implementation of key projects including scoping of requirements, writing business requirement documents, collaborating with cross functional teams, and working alongside the business systems team to build, test and roll out new processes
  • Manage and maintain the sales technology stack, ensuring data integrity and system efficiency, and owning vendor relationships
  • Optimize the sales process and ensure a smooth deal flow from lead generation through to deal closure and repeat renewal
  • Identify and implement continuous process improvements to enhance productivity and performance
  • Analyse data to identify trends and areas of opportunity, and provide insights and recommendations to leadership
  • Cultivate strong relationships with key stakeholders across various GTM departments
  • Contribute to efforts around data quality, integrity, standardisation, and controls that ensure accurate reporting and forecasting

Requirements:

  • 4+ years of experience in Sales Operations
  • Experience working for a high growth software/SaaS company
  • Prior experience in territory and segmentation design, quota modelling and fiscal year planning
  • Prior experience in forecasting and pipeline management
  • Knowledgeable in managing projects including writing project plans, business requirement documents, business summaries and user acceptance testing
  • Track record of defining operational processes and collaborating with technology teams for successful implementation of projects
  • Exceptional communication and interpersonal skills
  • Technically savvy with Google Suite, Salesforce, Gong, ZoomInfo, RingLead and LinkedIn Sales Nav
  • Ability to think strategically and translate business needs into actionable plans within a fast paced environment
  • Comfortable and familiar with cross-functional collaboration
  • Able to work autonomously, with a constant focus on building for the future
  • Energy, enthusiasm, and love of building

Additional attributes:

  • Experience in one or more of BDR, Renewals, TAM, SE, SA, Customer Experience, Channel or Provisioning operations
  • Strong analytical skills with experience in data analysis and reporting tools
  • Experience in building AI agents
  • Comfortable with new technologies and ability to communicate with those who are tech-savvy

Company Benefits

  • Freedom & flexibility; fit your work around your life
  • Variety of virtual and in-person social events to build connections and have fun
  • Home office setup; we want you comfortable while you work
  • Generous maternity and parental leave
  • Technology stipend equivalent to $100 net/month
  • PTO plan that encourages you to take time to do the things you enjoy
  • Whaleness Days: companywide day off each month
  • Quarterly, company-wide hackathons
  • Training stipend for conferences, courses and classes
  • Stock Options; we are a growing start-up and want all employees to have a share in the success of the company
  • Docker Swag
  • Medical benefits, retirement and holidays vary by country
Sales Operations Manager at Docker
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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