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Dunelm on cord

Dunelm

Head of Analytics

Watermead Business Park Rayns Way, Watermead Business Park, Rayns Way, Syston, Leicester LE7 1PF, UK
E-Commerce · Retail Technology
The Home of Homes
Active
2 days ago
Responds to
100% of requests
Responds in
3 days
Requests
0 pending
Conversations
2 started

Skills & Experience

Job roles: Data/Insight Analyst, Marketing Analyst
Experience level: Leadership
Tech stack/tooling used: SQL, R, Python, Management, Data Analysis
Core skills considered: SQL, R, Python, Management, Data Analysis

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Home. There’s no place like it.

And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And we’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home.

Work your way, together

We’re a hybrid business, which means you’ll have flexibility alongside time together with your team. In this role, you can expect min 3 days per week in the office or on-site, helping you stay connected, collaborate and do your best work for our customers.

You can choose to be based out of our Leicester or London office.

Role Purpose

We are looking for a Head of Analytics to lead the team responsible for delivering high-impact analytics projects across a £2bn omnichannel retail business. This role will be accountable for ensuring that analytics drives better decision making, commercial performance and strategic outcomes across the organisation. They will ensure that the function is focused on the highest-value opportunities, that projects are prioritised effectively and that analytics is translated into clear recommendations and measurable business action. It will be responsible for creating the operating model, governance and ways of working that enable analytics teams to consistently deliver impact.

Key Responsibilities

Define the Analytics Strategy and Portfolio

  • Define the strategy, priorities and roadmap for analytics across the business
  • Translate the broader business and data strategy into a clear pipeline of analytics activity
  • Balance short-term business priorities with longer-term strategic and capability-building projects
  • Ensure every project has a clear business problem, success measures and identified commercial value

Lead Delivery of High-Impact Analytics Projects

  • Oversee the delivery of a portfolio of analytics projects across customer, digital, marketing, stores, supply chain and commercial
  • Ensure projects deliver robust insight, clear recommendations and measurable business outcomes
  • Support teams to tackle complex business questions
  • Ensure that analytics is used not just to explain performance, but to influence decisions and actions

Stakeholder Leadership

  • Build strong relationships with directors and senior stakeholders across the organisation
  • Help leaders frame business problems, define priorities and identify where analytics can add the most value
  • Influence strategic decisions using evidence, insight and structured analysis
  • Challenge assumptions and ensure business decisions are based on robust data rather than intuition alone

Lead and Develop the Team

  • Build a high-performing team with strong commercial understanding, analytical capability and stakeholder management skills
  • Ensure the team has the right mix of expertise across customer, digital, marketing, commercial and operational analytics
  • Develop future leaders and create clear development and succession plans
  • Set high standards for analytical quality, pace, impact and storytelling

Improve the Analytics Operating Model

  • Define and embed a consistent approach to how projects are scoped, prioritised, delivered and measured
  • Introduce stronger project governance, value tracking and stakeholder engagement processes
  • Ensure teams work effectively with business intelligence, data science and engineering teams
  • Improve how analytics is embedded into planning cycles, trading reviews, investment decisions and business performance management
  • Drive more repeatable and scalable ways of working across the analytics function

Work in Partnership with Data Science and Engineering

  • Work closely Data Science to identify where predictive models, forecasting and advanced analytics can support business decisions
  • Partner with data engineering teams to ensure Analytics has access to the right data, tools and models
  • Influence priorities for new datasets, data products and analytical capabilities
  • Ensure that analytics projects are built on strong, trusted and scalable data foundations


Skills and Experience Required

Essential

  • Significant experience leading analytics teams within retail, ecommerce or another customer-facing business
  • Proven track record of leading a portfolio of analytics projects that delivered measurable value
  • Strong understanding of omnichannel retail and the key drivers of performance across stores and digital
  • Experience influencing senior stakeholders and shaping major business decisions
  • Experience leading and developing high-performing analytical teams
  • Strong commercial acumen and ability to connect analytics to business value
  • Strong understanding of a broad range of analytical techniques
  • Experience defining analytics operating models, governance and project prioritisation
  • Strong communication, storytelling and stakeholder management skills
  • Strong analytical capability, with experience using SQL and analytical tools such as Python or R

Desirable

  • Experience with experimentation, forecasting, predictive analytics or optimisation
  • Experience working with business intelligence, data science and engineering teams
  • Experience within a large-scale omnichannel retailer

Key Behaviours

  • Strategic and commercially minded
  • Strong and inspiring people leader
  • Highly credible with senior stakeholders
  • Comfortable operating in ambiguity and solving complex problems
  • Strong communicator and storyteller
  • Collaborative and able to build partnerships across the business
  • Passionate about improving how the organisation uses data to make decisions

Company Benefits

Holiday:
  • 25 days holiday + bank holidays
  • Birthday off
  • Moving day off
  • Charity day off
  • Holiday buy scheme
Health & Wellness:
  • Sharesave scheme
  • Access to the support of the Retail Trust for health and wellbeing
  • Private Healthcare
Discounts & schemes:
  • Performance Bonus
  • Gym membership
  • Cycle to work scheme
  • Childcare vouchers
  • Access to 100s of discounts with top brands and retailers
Family-friendly:
  • Training and development
  • Competitive pay
  • 15% colleague discount on our massive range of goods, plus double discount days and sample sales
  • Internal recognition programme

Interview Process

  • Recruiter call (15-30 mins)
  • 1st video interview (30 mins)
  • 2nd stage Interview-case study (1 hour)
  • 3rd stage interview (30 mins)

Skills of candidates in conversation

Data Analysis
SQL
Management
Stakeholder Management
Python
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Tech Recruitment Partner
Active 2 days ago
Conor on cord
Head of Analytics at Dunelm
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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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