Dwelly on cord

Dwelly

Head of Community

External position
London, UK
Hiring internally for Dwelly?
PropertyTech · Machine Learning and AI
Lettings & property management AI-first platform
Posted
a month ago
Checked
cord regularly checks that external positions are still open
7 hours ago

Skills & Experience

Job roles: Head of Operations
Experience level: Lead, Leadership
Core skills considered: Building Teams, Business Development Strategy, CRM, Customer service, Customer support
Other skills considered: Events management, Growth marketing, Partnership management, Stakeholder Management, User Research

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We're looking for a Head of Community to own the central demand-generation role in Dwelly's M&A department - deliberately built as a community role, not a channel-coordination one. The job is to make Dwelly the name UK letting agency owners know, trust and admire long before they decide to sell, building genuine engagement and the clear sense that being with Dwelly is where the best owners are. The scarce, defensible capability in this market isn't managing SEO or paid suppliers - those are commodities central marketing already runs. It's building trust and desirability among a specific, hard-to-reach group of business owners over a long cycle, so this is a craft and relationship role owned end to end, rather than a brief-and-report function sitting on top of outsourced channels. The role carries a dual mandate: it warms the M&A pipeline - nurturing owners months or years before they are ready to sell, so BDMs and the Head of M&A inherit relationships that are already warm - and it drives platform adoption, giving owners with no intention of selling a reason to become active users and advocates. You'll personally own the core - the rooms, the relationships, the owner narrative and the LinkedIn presence - while partnering with central marketing's performance, email and SMM specialists, who run the digital channels against a shared goal you help set.


Key Responsibilities

  • Build, grow and own Dwelly's Agency Owner Community - a defined, engaged group of UK letting and estate agency owners nurtured over the long term - and own the owner narrative, making the reasons agency owners should want to be part of what Dwelly is building felt across every touchpoint.
  • Design and run regional roundtables, dinners, industry-event presence and owner meetups that give owners a reason to spend time with Dwelly before any sales conversation, leading with insight, benchmarking, peer connection and practical help so trust is built well ahead of any pitch.
  • Own Dwelly's organic LinkedIn presence with agency owners: grow the base, publish and commission content, and turn passive followers into active members.
  • Set the M&A audience, message and goal for performance, email, SMM and SEO, agree campaigns with central marketing, and rely on them to run the digital channels - owning the craft while they run the commodity channels.
  • Work with the three BDMs to hand over warm, engaged owners at the right moment, feed them market intelligence and talking points from community conversations, and maintain community segmentation in the CRM so every owner's engagement status, last touch and next action is visible and hands off cleanly into the M&A pipeline.
  • Build community programmes, onboarding moments and referral loops that get non-selling owners onto the Dwelly platform and keep them active.
  • Work with the Head of M&A to keep the definition of a qualified, warm owner sharp and agree where community effort and budget should concentrate; report monthly on community health, warmed-pipeline contribution, and platform adoption - measured on outcomes like active community size, engagement quality, pipeline warmth, community-influenced appointments and deals, and platform activations, judged on trend over quarters rather than month-to-month spikes - with a clear recommendation on where to invest next.

Qualifications and Preferred Background

  • Strong communication skills and fluency in English.
  • Higher degree education.
  • Startup mentality: resilience, adaptability, and ability to thrive in a fast-paced environment.
  • Customer-centric mindset: focus on delivering value to end-users or clients.
  • Strong problem-solving skills - ability to approach challenges logically and propose practical solutions.
  • A senior community or community-led-growth leader who has built and owned an engaged community end to end, ideally for B2B or business-owner audiences - this is a Head-level, strategic role, not a social-media execution one.
  • Exceptional in-person presence: can host rooms, roundtables and dinners and earn the trust of business owners face to face.
  • A strong organic LinkedIn operator who grows and engages a professional audience without leaning on paid.
  • A narrative-builder who can define and carry a point of view that makes a specific audience want to belong.
  • Commercially literate: thinks in pipeline and warmed relationships, partners credibly with performance / email / SMM specialists and with a Head of M&A, and can make the budget case.
  • Comfortable owning outcomes without owning every channel - influences and partners rather than commands.
  • Familiarity with CRM, community and analytics tools (HubSpot, LinkedIn, community platforms, Google Analytics or similar).
  • Willingness to travel regularly for events and owner meetups.
  • Experience in financial services or a B2B scale-up is a strong advantage.
  • Nice to have: a Head of Community or senior community lead from a B2B SaaS, marketplace or proptech business; a founder or community-builder who has grown a professional or owner community from scratch; a membership, association or network director (property, franchise or trade body) who has run an owner community as a growth engine; a field, relationship or partnerships marketing leader with an events-led, relationship-first track record; or a commercially-minded content or brand lead who has built audience and demand for a niche B2B audience.
Head of Community at Dwelly
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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