EDITED on cord

EDITED

Senior GTM Operations Manager

External position
London, UK
Hiring internally for EDITED?
Retail Technology · Machine Learning and AI
This is how the world’s best retailers get their products and pricing right
Active
over 6 months ago
Posted
a month ago
Checked
cord regularly checks that external positions are still open
22 hours ago

Skills & Experience

Job roles: Business Operations
Experience level: Senior, Lead
Core skills considered: Business Analysis, Business development, Business Development Strategy, Project Management, Stakeholder Management
Other skills considered: CRM, Data Analysis, Copywriting, Technical Writing

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We're looking for a Senior GTM Operations Manager to own the strategy, architecture, and day-to-day operation of the systems and processes that power EDITED's entire go-to-market motion. This is the senior operator who decides how marketing, sales, and customer success should run on their tooling and data - and rolls up their sleeves to build it. You'll own the GTM tech stack, design the processes that connect marketing, sales, and CS, and translate business strategy into the systems, reporting, and insight leadership relies on to make decisions.

Sitting in Marketing but operating across the full revenue org, this is an individual contributor role: you set the play and you run it. It's ideal for someone who wants real ownership and autonomy over an entire GTM ops function without the overhead of managing a team - the kind of operator who's as comfortable defining an attribution model as they are building the workflow behind it.


What You'll Own (Strategy & Systems)

  • Own the GTM operations strategy and roadmap - define how EDITED's revenue tech stack and processes should evolve to support pipeline growth, retention, and an enterprise sales motion at scale.
  • Design and architect systems and processes from business needs - not built around any single tool - then drive the build, rollout, and adoption across marketing, sales, and CS.
  • Own the lead lifecycle end to end: capture, scoring, routing, and handoff, including the SLAs and shared definitions that keep marketing, sales, and CS aligned.
  • Own marketing and revenue attribution - define the model, protect the data integrity behind it, and turn it into insight leadership can act on.
  • Serve as the analytics and reporting owner: decide what the business should measure, then build the dashboards and reporting that answer it across marketing, sales, and CS.
  • Lead tool evaluation, integration strategy, and vendor management across the GTM stack, balancing capability against a lean budget.
  • Establish data governance and operational standards - documentation, SOPs, and system architecture that scale beyond any one person.
  • Partner with marketing, sales, CS, finance, and product leadership on GTM planning, process alignment, and the operational inputs to forecasting and pipeline strategy.

What You'll Do (Execution & Day-to-Day)

  • Run day-to-day HubSpot administration - workflows, data integrity, lead capture, list management, and Full Hub features across Marketing, Sales, Service, and Operations Hub.
  • Build, test, and optimize HubSpot workflows that support pipeline growth, retention, attribution, and clean lead handoff between marketing, sales, and CS.
  • Maintain and refine lead scoring models in HubSpot so sales gets routed the right leads based on buyer intent.
  • Set up and manage webinars in Demio, including registration, integrations, and post-event data flow back into HubSpot.
  • Administer Gong (our sales outreach/call intelligence tool) - user setup, configuration, and ongoing admin.
  • Maintain the Pendo platform with support from engineering, keeping product usage data connected and reporting-ready.
  • Maintain data integrations across HubSpot, Gong, UserGems, Pendo, Slack, and PandaDoc, keeping data accurate and connected across systems.
  • Execute emails and outreach in HubSpot, Gong, and UserGems based on messaging direction from marketing and sales leadership.
  • Build and maintain recurring and ad hoc reports and dashboards on marketing, sales, and customer success performance.
  • Use AI tools, including Claude, to improve the speed and quality of operational execution.
  • Perform other duties as assigned.

What You Bring

  • 5+ years in GTM, revenue, or marketing operations, including hands-on experience owning systems and processes end to end - not just administering them.
  • Bachelor's degree in Marketing, MIS, Business Information Systems, or a related field - or equivalent experience.
  • Deep, hands-on HubSpot expertise; Full Hub experience strongly preferred, including workflows, lead scoring, and attribution reporting.
  • Proven ability to design, build, and optimize GTM systems and processes from business needs, then drive adoption across marketing, sales, and CS.
  • Experience owning the lead lifecycle, attribution, and reporting for a B2B SaaS company, ideally one scaling an enterprise sales motion.
  • Experience with Gong, UserGems, Pendo, Demio, Slack, PandaDoc, or comparable tools - but you're tool-agnostic and design for the business, not the tool.
  • Comfort operating as a player-coach: setting strategy and doing the hands-on build yourself, without a team beneath you.
  • Comfort using AI tools like Claude to move faster and be more efficient.
  • Strong project management, prioritization, and stakeholder-management skills in a fast-moving, resource-conscious environment.
  • Strong written and verbal communication - able to translate between business strategy and system execution, and to advise leadership.
  • High agency and low ego - you're energized by owning an entire ops function, keeping systems clean and data connected, and giving revenue teams the speed to win.

Company Benefits

  • Flexible working hours.
  • Visiting the U.S? You’re welcome to work out of our New York office.
  • 25 days holiday + public holidays + 1 additional day holiday for every year you’ve worked at EDITED.
  • Quarterly hack days.
  • Stock options.
  • Fully stocked office drinks fridge.
  • Team days out.
Senior GTM Operations Manager at EDITED
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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