EOS IT Solution on cord

EOS IT Solution

Order Management Associate

External position
Hiring internally for EOS IT Solution?
Cloud and Infrastructure · Logistics · Consultancy
Providing global simplicity with full transparency, from people you can trust and a culture that delivers
Posted
a month ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Business Operations
Experience level: Entry, Junior
Core skills considered: Business Analysis, Customer service, Customer support, CRM
Other skills considered: Process management, Stakeholder Management, Communication software, Escalations handling

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As an Order Management Associate, you sit at the center of how orders actually get delivered - from the moment a client's order is confirmed to the moment it lands complete and correct. You are the connective tissue between our vendors, our warehouse, and our clients, and you keep every moving part on track. This is not a passive admin role. You will be expected to spot issues before they become problems, keep multiple orders moving at once, and bring energy and precision to everything you touch. You'll work across a client base that includes some of the largest technology organizations in the world, and they expect a lot. So do we.


Key Responsibilities

  • Generate vendor purchase orders accurately and efficiently, turning client orders into POs that are complete, correct, and ready to action first time.
  • Build POs the right way, every time - product specifications, quantities, and delivery timelines all present and accurate.
  • Track inbound shipments from vendors, staying ahead of delivery timelines rather than chasing them after the fact.
  • Work closely with project teams to flag and resolve potential delays before they reach the client.
  • Generate picking tickets for warehouse staff, aligned to live project timelines.
  • Create logistics tickets for outbound shipments to clients, keeping the delivery chain moving.
  • Bring meticulous attention to detail to every stage of order processing - a small error caught early saves a big problem later, and you catch it first.
  • Run thorough quality checks to guarantee the correct products ship to the correct client, every time.
  • Prioritize a busy workload by urgency and importance, so the most time-sensitive orders never slip.
  • Manage a high volume of orders simultaneously without letting accuracy or quality drop.
  • Adapt quickly when order specifications, shipment schedules, or client requests change - and keep everything moving anyway.
  • Troubleshoot issues as they come up and resolve them promptly to keep order flow smooth.
  • Respond promptly to client inquiries with clear updates on order status.
  • Stay on top of vendor pricing, discounts, and promotions, so you always know where the best deal is.
  • Spot opportunities to negotiate better terms with vendors and bring cost savings back to the business.
  • Negotiate favorable terms, discounts, or bulk purchase arrangements that improve margin.

Essential Criteria

  • A Degree in Business, Supply Chain, Logistics, or a related field; or 1-2 years of experience in an order management, procurement, or supply chain support role; or a combination of relevant work experience and further education such as a post-secondary qualification or professional certification.
  • An understanding of the commercials involved in buying and reselling hardware - or a genuine willingness to learn fast.
  • Comfortable picking up procurement or ERP software; previous hands-on experience is a plus, not a requirement.
  • Strong numeracy skills and analytical ability.
  • Basic to intermediate Microsoft Excel skills.
  • Excellent time management - you can juggle a busy workload and know what to prioritize.
  • Exceptional attention to detail - the kind that catches the small stuff before it becomes a big problem.
  • Strong communicator, comfortable keeping clients and colleagues in the loop.
  • A proactive problem solver who can think on their feet.
  • A genuine team player - personable, easy to work with, and willing to pitch in wherever the team needs it.
  • Willing to work as part of a team in a fast-moving, growing global company.

Desirable Criteria

  • Experience of Audio-Visual / Video Conferencing and networking environments.
  • Exposure to Cisco CCW, Sage X3, or Jira - a plus, not a requirement.
  • Able to drive progress positively and effectively, keeping stakeholders informed.
  • Able to maintain a high standard of work under pressure, even when handling multiple issues at once.

This role is for someone who may not have done every part of the order management process yet, but who is determined to learn it end to end - from how vendor POs get built, to how shipments get tracked, to what it takes to get the right product to the right client on time, every time.

We'll invest in teaching you the process. You bring the work ethic, the attention to detail, and the mindset that every order is a chance to get sharper.

Order Management Associate at EOS IT Solution
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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