EOS IT Solution on cord

EOS IT Solution

Senior Sales Operations Associate

External position
Hiring internally for EOS IT Solution?
Cloud and Infrastructure · Logistics · Consultancy
Providing global simplicity with full transparency, from people you can trust and a culture that delivers
Posted
a month ago
Checked
cord regularly checks that external positions are still open
22 hours ago

Skills & Experience

Job roles: Sales Operations
Experience level: Senior
Core skills considered: Account Management, Business Analysis, CRM, ERP, Sage
Other skills considered: Customer service, Customer support, Stakeholder Management, Communication software

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As a Senior Sales Operations Associate, you own the commercial engine that drives quotes from request to delivery. You are the connective tissue between our customers, OEM partners, and distribution channels - and you operate with urgency, precision, and commercial intelligence. This is not a passive coordination role. You will be expected to anticipate bottlenecks, drive outcomes, and apply lessons from every engagement to get sharper and faster over time. You'll work across a customer base that includes some of the largest technology organizations in the world, and they expect a lot. So do we.


Key Responsibilities

  • Own the end-to-end quote process - from the moment a customer request lands, you drive it forward without being chased. You know the next step and you've already taken it.
  • Register and manage bid submissions directly with OEM platforms (including Cisco CCW and equivalent tools), working with OEM account managers to secure deal approval at the correct discount tier for the customer. You understand how the approval chain works and how to navigate it efficiently.
  • Engage global distribution channels - coordinating with national and global distributors to secure competitive and accurate pricing. Speed and accuracy here are non-negotiable.
  • Build accurate, competitive, and professional quotes in Sage X3 and deliver them to customers with clarity - addressing questions, explaining commercials, and closing the loop.
  • Maintain live visibility into OEM and distributor pricing across networking and Audio-Visual hardware - proactively flagging changes before they become a problem on a live deal.
  • Translate past project learnings into smarter future quotes - if a margin got squeezed, a lead time was missed, or a deal took too long, you understand why and you adjust.
  • Monitor the competitive landscape and pricing trends across the hardware categories we sell, bringing market intelligence to the account management team.
  • Maintain meticulous records of bids, pricing data, customer interactions, and deal history - your documentation is the source of truth for the commercial team.
  • Drive final project invoicing in close coordination with Account Management, ensuring billing accuracy.
  • Represent Sales Operations in customer meetings with confidence - you can speak to quote status, pricing rationale, and timelines without needing to escalate for basic answers.
  • Partner with Finance to resolve invoicing queries and manage customer follow-up with the same responsiveness you bring to quoting.
  • Mentor and coach junior Sales Operations Associates - you set the standard for accuracy, urgency, and ownership, and you actively help newer team members build the habits and work ethic this role demands.

Essential Criteria

  • Minimum 1-2 years of proven experience in a sales support, operations, or customer-facing commercial role - this is required for the level of ownership and judgment this role demands. A Degree in Business, Commerce, or a related field is a strong plus but does not substitute for hands-on commercial experience.
  • Deep commercial fluency in hardware resale - you understand margins, cost structures, and the mechanics of buying and reselling technology at scale.
  • You come with solutions, not problems - when something is blocked, you can identify possible ways around it before you escalate to your manager.
  • Proven experience with ERP or quoting platforms (Sage X3 or equivalent); comfortable working across systems and adapting quickly to new tooling.
  • Exceptional prioritization under pressure - you can manage multiple live deals simultaneously.
  • Surgical attention to detail - a wrong part number, a missed discount, or a pricing error is not an option at the volume and velocity we operate.
  • Clear, direct, and professional communicator - with customers, with OEMs, and internally.
  • Self-starter who takes initiative without being asked - you see a gap, you fill it; you see a risk, you address it.
  • Natural mentor and coach - you can bring junior associates up to speed, instill strong work ethic and attention to detail, and lead by example rather than by title.
  • Intermediate Microsoft Excel skills - you will be required to analyze data and create working documents, not just formatting spreadsheets.
  • Operates well in high-tempo, high-accountability environments.
  • Adaptable and open to change - comfortable when priorities shift, calm under pressure, and genuinely willing to keep learning and absorb knowledge from the people around you.
  • A genuine team player - personable, easy to work with, and someone who lifts the people around them.

Desirable Criteria

  • Domain knowledge in networking or audio-visual environments - you understand the products you're quoting.
  • Hands-on experience with Cisco CCW, Sage X3, and Jira.
  • Track record of applying lessons learned from past projects to improve future commercial outcomes - you debrief, you adapt, you improve.
  • Experience working in a reseller or VAR environment supporting enterprise or Fortune 500 customers.
Senior Sales Operations Associate at EOS IT Solution
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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